Teams and Ethics Flashcards

1
Q

Definition of a team

A

A small number of people with complementary skills committed to a common purpose, specific performance goals, a common working approach, and mutual accountability

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2
Q

What are the aspects of a team?

A
Strengths and Weaknesses of Working in Teams
Attributes of an Effective Team
Obstacles to be Aware of When on a Team
Setting Ground Rules for Your Team
Roles Within a Team
Getting a Team Started
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3
Q

What are the strengths of a team?

A

Diversity of thought, styles, skills
More people adds to knowledge base
Focus of group

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4
Q

What are the weakness of a team?

A

Potential for conflict may derail efforts
Diffusion of responsibility
Lack of commitment from all may impede results
Individual dominance

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5
Q

What are attributes of an effective team?

A
Clear sense of purpose
Investing time up front clarifying responsibilities and process
Multiple skills/experience
Focus on group dynamics
Able to deal with conflict
Effective leadership
Balanced participation from all
Able to brainstorm
Reviews own performance 
Gives members’ feedback
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6
Q

What are things to avoid/ monitoring a team?

A
Poor sense of purpose/focus
Infighting
Shirking responsibilities
Diminished trust among members
Dominant personalities and silent members
Missing skills
Lack of external support
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7
Q

What are roles in a team?

A

Facilitator, Liaison, Team leader, Scribe/recorder

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8
Q

What does a scribe/recorder do?

A

Records meeting notes, roles, deliverables, communicates to members

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9
Q

What does the Liaison do?

A

Manages interface with instructor, othe groups, others external to team

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10
Q

What does the Team Leader do?

A

Chairs meetings, manages and coordinates activities

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11
Q

What does the Facilitator do?

A

focuses on process, timekeeper, maintains balance, fosters adherence to ground rules

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12
Q

What are some ground rules that should be set for a team?

A
Attend all meetings
Participate actively
Stay focused
Deliver agreed upon responsibilities
Timeliness of deliverables
Quality individual and group results
Give constructive/honest feedback
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13
Q

Where should you go for support on an ethical dilemma

A
Code of Conduct
Employee Guides
Human Resources
Compliance Department
Anonymous hotline
Ombuds person
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14
Q

What are three things to try to remember when making an ethical decision?

A
  • “Do the Right thing”
  • Don’t be the only one who knows
  • Picture it as a headline in the NY Times
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15
Q

What is the decision making model

A

What is Legal
What is Practical
What is moral
Synthezise

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