Teams Flashcards
skills required of team members and leaders
- co-operate, respect each other and share ideas
- listen and show support to others
- accept responsibility for their tasks within the team
- be able to resolve conflict
- good communication skills, verbally and in writing
- willingness to learn from other team members and share skills
- motivational and supportive of other members
features of an effective team - clear shared purpose, role and goal.
team members should clearly know their role, believe in the goal of the team and want to contribute towards its completion.
features of an effective team - a good leader
a leader who can motivate, empower and resolve conflict quickly and fairly. they should also distribute workload fairly.
features of an effective team - small size
4-6 members with a variety of personalities, age and experience.
features of an effective team - shared attitude to risk
a similar attitude to risk taking is useful to avoid conflict amongst the team.
features of an effective team - interdependancy
the team members should be able to rely on each other in times of difficulty in reaching individual goals.
features of an effective team - shared knowledge and skills
knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.
features of an effective team - time together
the team should be given time and opportunity to develop both inside and outside of the business.
features of an effective team - open and transparent communication
team members who can communicate well with each other and trust that their opinions will be heard and valued. this will help to reduce conflict.
features of an effective team - stage in team formation
teams in the “performing” stage of tuckman will operate most effectively
skills, reasons or justifications of a good team leader
-helps to promote positive atmosphere/good staff morale
-provides good communication channels
-helps ensure deadlines are met through effective monitoring
-effectively manages all types of people to avoid conflict within a team
forming
team members are selected and introduced to each other.
storming
members compete for roles within the team. there could be power struggles and disputes as members secure their role in the team.
norming
team members start to undertake tasks and solve problems. any conflict is resolved at this stage.
performing
the team is now settled and functioning highly.
adjourning
most of the teams goals have been achieved. individual team members may be assigned to other teams and unless there is ongoing responsibility the team will be disbanded.
benefits of teams to the individual
can learn skills from others in the workplace and as a result of this may have a better chance of promotion/pay increases.
may feel more supported in the workplace by the other team members.
may experience greater job satisfaction as they can confidently complete tasks, with the help of their team mates.
may feel more motivated and less likely to be stressed as they are not held individually accountable for a decision. this may also encourage team members to take greater risks and try out new ideas, as they are not held individually accountable.
increased feeling of self worth may be experienced from being part of a team.
benefits of teams to organisations
better ideas generated as a result of team working together, this makes the organisation more competitive and productive.
can reduce staff turnover and absence as staff feel more motivated as part of a team.
reduced staff turnover reduces the cost of recruitment and training.
employees may become multiskilled as they work with each other which reduces the impact on productivity if a team member is absent.
well-functioning teams require less supervision which could reduce management costs in the organisation.
as teams are more likely to take risks the organisation may gain a competitive edge.
technology
-intranet
-presentation software
-ediary
-whatsapp/instant messaging
-email
