teams Flashcards

1
Q

state the skills required of team members

A
  • co-operate, respect each other and share ideas
  • listen and show support to others
  • accept responsibilty for their tasks within the team
  • be able to resolve conflict
  • good communication skills
  • motivational to other members
  • supportive of teams goal
  • willingness to learn from other members and share skills
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2
Q

features of an effective team:
describe a clear shared purpose, role and goal

A

team members should clearly know their role, believe in the goals of the team and want to contribute towards its completion.

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3
Q

describe a good leader

A

a leader who can motivate, empower and resolve conflict quickly and fairly. They should also distribute workload fairly.

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4
Q

describe small size

A

4-6 members with a variety of personalities, age and experience.

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5
Q

describe shared attitude to risk

A

a similar attitude to risk taking is useful to avoid conflict amongst the team.

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6
Q

describe interdependency

A

the team members should be able to rely on eachother in times of difficulty in reaching individual goals.

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7
Q

describe open and transparent communication

A

team members who can communicate well with each other and trust that their opinions will be heard and valued, this will help to reduce conflict.

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8
Q

describe shared knowledge and skills

A

knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.

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9
Q

describe time together

A

the team should be given time and opportunity to develop both inside and outside of the business.

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10
Q

state the skills of a good team leader/reasons for a good leader

A
  • helps to promote positive atmosphere/good staff morale
  • provides good communication channels
  • helps ensure deadlines are met through effective monitoring
  • effectively manages all types of people to avoid conflict within a team
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11
Q

state the benefits of teams to the individuals/employees

A
  • can learn skills from others in the workplace and as a result of this may have a better chance of promotion/pay increases.
  • may feel more supported in the workplace.
  • may experience greater job satisfaction as they can confidently complete tasks.
  • may feel more motivated and less likely to be stressed as they are not held individually accountable for a decision. this may also encourage team members to take greater risks and try out new ideas.
  • increased feeling of self-worth may be experienced from being part of a team.
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12
Q

state the benefits of teams for the organisation

A
  • better ideas genersted as a result of team working together, this makes the organisation more competitive and productive.
  • can reduce staff turnover and absence as staff feel more motivated as part of a team.
  • reduced staff turnover reduces the costs of recruitment and training.
  • employees may become multiskilled as they work with eachother which reduces the impact on productivitu of a team member being absent.
  • well-functioning teams require less supervisions which could reduce management costs in the organisation.
  • as teams are more likely to take risks, the organisation could gain a competitive edge.
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