Team STEPPS Flashcards
Five key principles of team stepps
Team structure Communication Leadership Situation monitoring Mutual support
Sbar
Technique for communicating critical info requiring immediate attention Situation Background Assessment Recommendation
Call out
Strategy used to communicate critical info
Informs team members simultaneously during emergent situations
Check back
Closed loop communication to ensure info conveyed by sender is understood by receiver as intended
Handoff
Transfer of info during transitions in care across the continuum
Ex “I pass the baton”
Brief (sharing the plan)
Short session PRIOR to start to share plan and establish goals
Huddle (monitoring and modifying the plan)
Ad how meeting to re establish situational awareness and reinforce plans
Debrief (reviewing the teams performance)
Informal info exchange session designed to improve team performance and effectiveness through lessons learned
Situation monitoring process
Situation monitoring (individual skill) Situation awareness (individual outcome) Shared mental model (team outcome)
Situation monitoring
Continually scanning and assessing a situation to gain and maintain an understanding of what’s going on around you
Shared mental model
Results from each team member maintaining situational awareness and ensures members are on the same page
Components of situational monitoring
(Step) Status of the patient Team members Environment Progress toward goal
Cross monitoring
Harm error reduction strategy involving monitoring actions of other team members, providing a safety net within the team and ensuring mistakes are caught quickly
Feedback should be
Timely, respectful,specific,directed,considerate
Cus
Concerned, uncomfortable,safety issue