Team Skills

Question 1

Types of Organizations

Answer 1

• Functional
• Matrix
  
  • Weak matrix
  • Balanced matrix
  • Strong matrix
• Projectized
• Composite

Question 2

Answer 2

Functional Organization

Question 3

Stage 1 - Forming

Answer 3

Members explore boundaries of acceptable
group behavior

Feelings:

• Excitement, Anticipation, and Optimism
• Initial, tentative attachment to team
• Suspicion, fear, and anxiety of job

Behaviors:

• Attempts to define activity
• Attempts to define how to accomplish activity
• Attempts to determine acceptable group behavior

Question 4

Stage 2 - Storming

Answer 4

Most difficult stage for team

Members tend to rely solely on personal and
professional experience rather than
collaborating with other team members

Feelings:

• Resistance to activity and quality improvement
• approaches
• Impatience about lack of progress but too
• inexperienced to know how to proceed
• Sharp fluctuations in attitude about team and
• project’s chance to succeed

Question 5

Stage 2 - Storming (continued)

Answer 5

Behaviors:

• Arguing among members even when they agree
• on the real issue
• Defensiveness and competition
• Questioning the wisdom of others
• Establishing unrealistic goals
• Concern about excessive work

Question 6

Stage 3 - Norming

Answer 6

Members accept the team and team cohesion begins to form
Feelings:

• A new ability to express criticism constructively
• Acceptance of membership in the team
• Belief everything will work out

B ehaviors:

• More friendliness, sharing, confiding, and sharing
• of team’s dynamics
• Sense of team cohesion: A common spirit and
• goals
• Acceptance of team and team ground rules
• (“Norms”)
• Acceptance of individuality of fellow members
• Cooperation

Question 7

Stage 4 - Performing

Answer 7

Members have developed into a cohesive unit and can effectively produce quality output

Feelings:

• Members have insight into personal and group processes
• Satisfaction at team’s progress

Behaviors:

• Constructive self-change
• Ability to prevent or work through group problems
• Close attachment to the team
• Start getting a lot of work done
• Team has settled its relationship and expectations
• Begins performing-diagnosing and solving problems; choosing and implementing changes
• Have accepted each other’s strengths and weaknesses

Question 8

Consensus

Answer 8

Consensus is reached when all team members are willing to accept a decision

• All members will support the decision
• Project manager must ensure team consensus
• What happens if you do not have team
  consensus?

Question 9

Characteristics of Good Project Managers?

Answer 9

 Honest/trustworthy
 Proactive
 Good listener
 Team builder
 Delegates
 Has visible leadership
 Good communicator
 Organized

Question 10

Keys To Effective Team Meetings

Answer 10

 Invite the right people
 Have a meeting with a purpose
 Deliver a meeting with professionalism
 Use a meeting agenda for communication
 Use active and passive listening techniques
 Use open and closed ended questions
 Get everybody involved
 Stay on your agenda
 Communicate the results of the meeting

Question 11

Team Meeting Agenda Contents

Answer 11

 Name of the person calling the meeting
 Date & time of the meeting
 Location of the meeting
 List of invitees
 Project name
 Purpose of the meeting
 Time allocations & subjects for discussion