Team Performance

Question 1

Characteristics of a successful team performance

Answer 1

*There’s a climate of honesty and respect *share a set of values and implement competitions
* teams are accountable and members know the time frame from achieving goals

Question 2

Stages of team development
FSNA

Answer 2

• forming : members get to know each other
  *storming : confront each other with different ideas
• norming :except each other and work in harmony together
  *adjoining :members leave the task after completion

Question 3

Importance of team dynamic theories and improving team performance

Answer 3

*The explain how effective a team works
* conflict may be minimized when team members perform different roles

Question 4

Causes of conflict

Answer 4

*Diffrent opinions
* poor communication
* fair workloaded
* favoritism by management

Question 5

Handling conflict in the workplace

Answer 5

*Identify the cause of conflict
*arrange a meeting between conflicting individuals
*brainstorm possible Solutions select best solution

Question 6

Produces to do with grievance

Answer 6

*Employee most verbally report incident *employee must receive a written reply in response to the written grievance
* meeting must be held with a relevant party is present top
*management should arrange meeting with all parties