Team Competencies Flashcards

1
Q

C1: Demonstrates Ethical Practice: Coaches the client team as a single entity
A. Ensuring every team member is heard.
B. Focusing only on the leader’s opinions.
C. Avoiding team interaction.
D. Taking sides with vocal members.

A

A

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2
Q

C1: Demonstrates Ethical Practice: Maintains the distinction between team coaching and other modalities
A. Mixing different modalities.
B. Distinguishing between coaching and other modalities.
C. Ignoring the differences.
D. Using only team building methods.

A

B

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3
Q

C1: Demonstrates Ethical Practice: Demonstrates the knowledge and skill needed to practice the specific blend of team development modalities
A. Practicing one modality at a time.
B. Blending modalities as needed.
C. Offering modalities for which you have the competence.
D. Letting the team choose.

A

C

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4
Q

C1: Demonstrates Ethical Practice: Adopts more directive team development modalities
A. All the time
B. only when needed to help the team achieve their goals

A

B

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5
Q

C1: Demonstrates Ethical Practice: Maintains trust, transparency, and clarity when fulfilling multiple roles
A. Keeping roles secret.
B. Explaining roles clearly.
C. Mixing roles without explanation.
D. Avoiding multiple roles.

A

B

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6
Q

C2: Embodies a Coaching Mindset: Engages in coaching supervision for support, development, and accountability
A. Avoiding supervision.
B. Engaging in supervision when needed.
C. Seeking supervision only for major issues.
D. Never seeking supervision.

A

C

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7
Q

C2: Embodies a Coaching Mindset: Remains objective and aware of team dynamics
A. Focusing on individual members.
B. Staying aware of team dynamics all the time.
C. Ignoring team dynamics.
D. Siding with the leader.

A

B

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8
Q

C3: Establishes and Maintains Agreements: Explains what team coaching is and is not
A. Explaining only the benefits.
B. Clarifying differences from other modalities.
C. Ignoring differences.
D. Letting the team figure it out.

A

B

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9
Q

C3: Establishes and Maintains Agreements: Partners with all relevant parties, including the team leader, team members, stakeholders, and any co-coaches, to:
A. make friends
B. collaboratively create clear agreements about the coaching relationship, processes, plans, development modalities, and goals

A

B

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10
Q

C3: Establishes and Maintains Agreements: Partners with the team leader to determine how ownership will be shared
A. The coach owns the process.
B. Sharing ownership between coach, leader, and team.
C. The leader should own the process.
D. The team alone owns the process.

A

B

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11
Q

C4: Cultivates Trust and Safety: Creates and maintains a safe space for:
A. Challenges
B. The Leader
C. Open and honest team member interaction, promoting the team viewing itself as a single entity with a common identity

A

C

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12
Q

C4: Cultivates Trust and Safety: Promotes the team viewing itself as a single entity
A. Encouraging individual success.
B. Promoting the team as a single entity.
C. Ignoring team identity.
D. Letting the team develop its identity.

A

B

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13
Q

C4: Cultivates Trust and Safety: Fosters expression of individual and collective team feelings
A. Focusing only on collective concerns.
B. Encouraging both individual and collective expressions.
C. Discouraging individual expression.
D. Allowing only the leader to express concerns.

A

B

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14
Q

C4: Cultivates Trust and Safety: Encourages participation by all team members
A. Allowing only experienced members to contribute.
B. Encouraging contributions from all.
C. Focusing on the leader’s input only.
D. Discouraging participation from less experienced members.

A

B

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15
Q

C4: Cultivates Trust and Safety: Partners with the team to develop and reflect on rules and norms
A. Imposing rules without input.
B. Ignoring team norms.
C. Letting the leader set all the rules.
D. Collaboratively developing rules.

A

D

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16
Q

C4: Cultivates Trust and Safety: Promotes effective communication within the team
A. Allowing communication through the coach.
B. Discouraging direct communication.
C. Ensuring direct and open communication within the team.
D. Only communicating with the leader.

A

C

17
Q

C4: Cultivates Trust and Safety: Partners with the team to resolve internal conflict
A. Ignoring conflicts.
B. Letting conflicts resolve themselves.
C. Addressing conflicts only when severe.
D. Actively partnering to resolve conflicts.

A

D

18
Q

C5: Maintains Presence: Uses full range of sensory abilities to focus on the coaching process
A. Relying solely on verbal communication.
B. Using all sensory abilities.
C. Ignoring non-verbal cues.
D. Focusing only on what is said by the leader.

A

B

19
Q

C5: Maintains Presence: Uses a co-coach when it enhances team presence
A. Always working alone.
B. Avoiding co-coaches.
C. Using a co-coach when needed.
D. Letting the sponsor decide.

A

C

20
Q

C5: Maintains Presence: Encourages team members to pause and reflect
A. Ignoring team dynamics.
B. Encouraging reflection.
C. Focusing only on outcomes.
D. Allowing only the leader to reflect.

A

B, C

21
Q

C5: Maintains Presence: Moves in and out of team dialogue as appropriate
A. Dominating dialogue.
B. Staying out of dialogue entirely.
C. Only speaking when spoken to.
D. Entering and exiting dialogue to enhance process.

A

D

22
Q

C6: Listens Actively: Notices how perspectives relate to the team dialogue
A. Ignoring perspectives.
B. Connecting members’ perspectives.
C. Focusing only on individual perspectives.
D. Comparing perspectives only with the leader.

A

B

23
Q

C6: Listens Actively: Notices how each team member impacts collective energy
A. Ignoring individual impact.
B. Focusing only on the leader’s impact.
C. Observing each member’s impact on team energy.
D. Letting the team manage their own energy.

A

C

24
Q

C6: Listens Actively: Notices verbal and non-verbal patterns among team members
A. Ignoring non-verbal communication.
B. Observing both verbal and non-verbal patterns.
C. Focusing only on verbal communication.
D. Only considering conflicts, not alliances.

A

B

25
Q

C6: Listens Actively: Models confident, effective communication and collaboration when working:
A. with a co-coach or other experts
B. with leaders
C. with team members

A

A

26
Q

C6: Listens Actively: Encourages the team to own the dialogue
A. Team members directing communication to the coach.
B. Taking over the team discussion.
C. Encouraging team ownership of dialogue.
D. Allowing only the leader to lead discussions.

A

C

27
Q

C7: Evokes Awareness: Challenges the team’s assumptions and behaviors
A. Ignoring assumptions.
B. Focusing only on behaviors.
C. Letting the team address their own assumptions.
D. Challenging assumptions to enhance awareness.

A

D

28
Q

C7: Evokes Awareness: Uses questions to foster team development
A. Avoiding questioning.
B. Using questions to foster development.
C. Focusing only on individual growth.
D. Letting the team handle their own questions.

A

B

29
Q

C8: Facilitates Client Growth: Encourages dialogue and reflection to identify goals
A. Directing team members to goals.
B. Focusing only on the leader’s goals.
C. Encouraging reflection to identify goals.
D. Letting the team identify goals on their own.

A

C