ICF Core Competencies Flashcards
STOKeRS
- Subject - what do we need to think about today?
- Time - What about that do we need to focus on?
- Outcome - What would you like to be different at the end of our time?
- Know - How will you know what you need out of this time
- Role - how are you going to do this?
- Start - Where shall we start in the process?
ICF Core Values - Respect PHEC
- Professionalism - We commit to a coaching mindset and professional quality that encompasses responsibility, respect, integrity, competence and excellence.
- Collaboration - We commit to develop social connection and community building.
- Humanity - We commit to being humane, kind, compassionate and respectful toward others.
- Equity - We commit to use a coaching mindset to explore and understand the needs of others so we can practice equitable processes at all times that create equality for all.
ICF Core Competencies - 4 focus areas
FCCL
Foundation
Co-Creating Relationship
Communicate Effectively
Cultivate Learning & Growth
ICF Core Competencies Foundation
EC
Ethical Practice
Embody Coaching Mindset
ICF Core Competencies - Co-Creating Relationship
ATP
Establish & Maintain Agreements
Cultivate Trust & Safety
Maintains Presence
ICF Core Competencies - Communicating Effectively
LA
Listens Actively
Evokes Awareness
ICF Ethical PRactice S, R, G(E; CV(ICE))
- Start with Self
- Relationship to Client (Sensitivity, Cultural etc)
- Coach with Guiding System
- ICF Code of Ethics
- ICF Core Values
ICF Core Competencies - Cultivating Learning & Growth
Facilitates Client Growth
Demonstrate Ethical practice definition
U&A E&S
Unders & consistently apply
coaching ethics & standards
Demonstrates Ethical PRactice key points
ISLCCDR
- Demonstrates personal integrity and honesty in interactions with clients, sponsors and relevant stakeholders
- Is sensitive to clients’ identity, environment, experiences, values and beliefs
- Uses language appropriate and respectful to clients, sponsors and relevant stakeholders
- Abides by the ICF Code of Ethics and upholds the Core Values
- Maintains confidentiality with client information per stakeholder agreements and pertinent laws
- Maintains the distinctions between coaching, consulting, psychotherapy and other support professions
- Refers clients to other support professionals, as appropriate
Embodies a Coaching Mindset Definition
Develop & maintain a mindset that is
open, curious, flexible & client centred
Embodies a Coaching Mindset - Key Points
RLRCSRPA
- Acknowledges that clients are responsible for their own choices
- Engages in ongoing learning and development as a coach
- Develops an ongoing reflective practice to enhance one’s coaching
- Remains aware of and open to the influence of context and culture on self and others
- Uses awareness of self and one’s intuition to benefit clients
- Develops and maintains the ability to regulate one’s emotions
- Mentally and emotionally prepares for sessions
- Seeks help (ASK) from outside sources when necessary
Establishes and Maintains Agreements - Definition
RPG - O&S
Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals.
Establishes agreements for the overall coaching engagement as well as those for each coaching session.
Establishes and Maintains Agreements - Key Points
I,A(R,S),O,S,R,S,T,D,E
- Explains what coaching is and is not and describes the process to the client and relevant stakeholders
- Reaches agreement about what is and is not appropriate in the relationship, what is and is not being offered, and the responsibilities of the client and relevant stakeholders
- Reaches agreement about the guidelines and specific parameters of the coaching relationship such as logistics, fees, scheduling, duration, termination, confidentiality and inclusion of others
- Partners with the client and relevant stakeholders to establish an overall coaching plan and goals
- Partners with the client to determine client-coach compatibility
- Partners with the client to identify or reconfirm what they want to accomplish in the session
- Partners with the client to define what the client believes they need to address or resolve to achieve what they want to accomplish in the session
- Partners with the client to define or reconfirm measures of success for what the client wants to accomplish in the coaching engagement or individual session
- Partners with the client to manage the time and focus of the session
- Continues coaching in the direction of the client’s desired outcome unless the client indicates otherwise
- Partners with the client to end the coaching relationship in a way that honors the experience
Cultivates Trust & Safety - Definition
ESR
Safe, supportive environment
allow client to share freely
Mutual respect & Trust
Cultivates Trust & Safety - Key points
CIUSEO
- Seeks to understand the client within their context which may include their identity, environment, experiences, values and beliefs
- Demonstrates respect for the client’s identity, perceptions, style and language and adapts one’s coaching to the client
- Acknowledges and respects the client’s unique talents, insights and work in the coaching process
- Shows support, empathy and concern for the client
- Acknowledges and supports the client’s expression of feelings, perceptions, concerns, beliefs and suggestions
- Demonstrates openness and transparency as a way to display vulnerability and build trust with the client
Maintains Presence - Definition
P O
Is fully conscious and present with the client,
employing a style that is open, flexible, grounded and confident
Maintains Presence - Key Points
F,C,E(R),E(C),K,S
- Remains focused, observant, empathetic and responsive to the client
- Demonstrates curiosity during the coaching process
- Manages one’s emotions (regulation) to stay present with the client
- Demonstrates confidence in working with strong client emotions during the coaching process
- Is comfortable working in a space of not knowing
- Creates or allows space for silence, pause or reflection
Listens Actively - Definition
SCE
Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression
Listens Actively - Key Points
CSMBIT
- Considers the client’s context, identity, environment, experiences, values and beliefs to enhance understanding of what the client is communicating
- Reflects or summarizes what the client communicated to ensure clarity and understanding
- Recognizes and inquires when there is more to what the client is communicating
- Notices, acknowledges and explores the client’s emotions, energy shifts, non-verbal cues or other behaviors
-
Integrates the client’s words, tone of voice and body language to determine the full meaning of what is being communicated
- Notices trends in the client’s behaviors and emotions across sessions to discern themes and patterns
Evokes Awareness - Definition
I T(QAMS)
Facilitates client insight and learning
by using tools and techniques such as powerful questioning, silence, metaphor or analogy
Evokes Awareness - Key Points
CCABSWAIIRS
- Considers client experience when deciding what might be most useful
- Challenges the client as a way to evoke awareness or insight
- Asks questions about the client, such as their way of thinking, values, needs,
wants and beliefs - Asks questions that help the client explore beyond current thinking
- Invites the client to share (now) more about their experience in the moment
- Notices what is working to enhance client progress
- Adjusts the coaching approach in response to the client’s needs
- Helps the client identify factors that influence current and future patterns of behavior, thinking or emotion
- Invites the client to generate ideas about how they can move forward and what they are willing or able to do
- Supports the client in reframing perspectives
- Shares observations, insights and feelings, without attachment, that have the potential to create new learning for the client
Facilitates Client Growth - Definition
AA
Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.
Facilitates Client Growth - Key Points
IDARFSCC
- Works with the client to integrate new awareness, insight or learning into their worldview and behaviors
- Partners with the client to design goals, actions and accountability measures that integrate and expand new learning
- Acknowledges and supports client autonomy in the design of goals, actions and methods of accountability
- Supports the client in identifying potential results or learning from identified action steps
- Invites the client to consider how to move forward, including resources, support and potential barriers
- Partners with the client to summarize learning and insight within or between sessions
- Celebrates the client’s progress and successes
- Partners with the client to close the session
