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OB 2181 Final Exam > Team characteristics > Flashcards

Team characteristics Flashcards

1
Q

team types

A

Characterized by the team’s purpose, length of its existence, and the amount of time involvement it requires of its individual members.

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2
Q

work teams

A 
Produce goods and provide services
Life span: long
Member involvement: High
Ex. self managed work team
Production team 
Maintenance team 
Sales team
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3
Q

management teams

A 
Integrate activities of subunits across business functions
Affect the entire organization
Life span: Long
Member involvement: Moderate 
Ex. top management team
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3
Q

management teams

A
  • Integrate activities of subunits across business functions
  • Affect the entire organization
  • Life span: Long
  • Member involvement: Moderate
  • Ex. top management team
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4
Q

parallel teams

A
  • provide recommendations and resolve issues
  • Composed of members from various jobs who provide recommendations to managers about important issues that run “parallel” to the organization’s production process.
  • Life span: Varies
  • Member involvement: Low
  • Ex. Quality circle
  • Advisory council
  • Committee
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5
Q

project teams

A
  • produce a one time output (product, service, plan, design)
  • life span: varies
  • member involvement: varies
  • Ex. product design team
  • Research groups
  • Planning team.
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6
Q

Action teams

A
  • perform complex tasks that vary in duration and take place in highly visible or challenging circumstances.
  • Life span: Varies
  • Member involvement: Varies
  • Ex. surgical team
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7
Q

virtual teams

A

teams in which the members are geographically dispersed, and interdepend activities occurs through email, web conferencing, and instant messaging.

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8
Q

5 stage model of team development: Forming

A
  • members orient themselves by trying to understand their boundaries in the team
  • try to get a feel of what is expected of them
  • what types of behaviours are out of bounds, and who’s in charge.
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9
Q

5 stag model of team development: Storming

A
  • members remain committed to the ideas they bring with them to the team, and conflict may result
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10
Q

5 stage model of team development: Norming

A
  • resolve issues, start to create new norms
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11
Q

5 stage model of team development: performing

A

members are comfortable working within their roles, and the teams makes progress towards goal.

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12
Q

5 stage model of team development: Adjourning

A
  • members experience anxiety and other emotions as they disengage and ultimately spread from the team.
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13
Q

punctuated equilibrium model

A

Not much gets done until the halfway point of a project after which teams make necessary changes to complete the project on time.

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14
Q

task interdependence:

A

Degree to which team members interact with and rely on other team members for information materials, and resources needed to accomplish work for the team.

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15
Q

Pooled interdependence:

A
  • Lowest degree of required coordination.
  • Work individually and then the work is piled up to represent the group’s output.
  • Ex. fishing boat
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16
Q

Sequential interdependence:

A
  • Different tasks are done in a prescribed order, and the group is structured such that the members specialize in these tasks.
  • Interaction occurs with members that are only next to each other in the sequence.
  • Ex. factory line up
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17
Q

reciprocal interdependence

A
  • Members are specialized to perform specific tasks. However, instead of a strict sequence of activities, members interact with a subset of other members to complete the team’s work.
  • Ex. custom house design where the salesperson and the architect may have to meet multiple times in order to get all of the customer’s requests while also figuring out the logistics of it.
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18
Q

comprehensive interdependence

A

Requires the highest level of interaction and coordination among members as they try to accomplish work.

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19
Q

goal interdependence

A

The degree to which team members have a shared vision of the team’s goal and align their individual goals with that vision.

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20
Q

mission statement

A

a set of goals that a team makes clear in order to put everyone on the same page

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21
Q

outcome interdependence

A

when team members share in the rewards that the team earns, with regards examples including pay, bonuses, formal feedback and recognition

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22
Q

team composition

A

The mix of various characteristics that describe the individuals who work in the team.

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23
Q

Member roles:

A

A pattern of behavior a person is generally expected to display in a given context.

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24
Q

team task roles

A
  • behaviors that directly facilitate the accomplishment of team tasks.
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25
Q

initiator contributor

A

proposes new ideas

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26
Q

initiator contributor

A

proposes new ideas

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27
Q

coordinator

A

tries to coordinate activities among team members

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28
Q

orientor

A

determines the direction of the team’s discussions

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29
Q

devil’s advocate

A

offers challenges to the team’s status quo

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30
Q

energizer

A

motivates the team to strive to do better

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31
Q

procedural technician

A

performs routine tasks to keep progress moving

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32
Q

team building roles:

A

behaviors that influence the quality of the team’s social climate

33
Q

encourager

A

praises the contributions of other team members

34
Q

harmonizer

A

mediates differences between group members

35
Q

compromiser

A

attempts to find the halfway point to end conflict

36
Q

Gatekeeper-expediter:

A

encourages participation from teammates

37
Q

Standard setter:

A

expresses goals for the team to achieve

38
Q

Follower:

A

accepts the ideas of teammates.

39
Q

individualistic roles

A

behaviours that benefit the individual at the expense of the team

40
Q

Aggressor:

A

deflates teammates, expresses disapproval with hostility

41
Q

Blocker:

A

acts stubbornly resistant and disagrees beyond reason

42
Q

Recognition seeker:

A

brags and calls attention to himself or herself

43
Q

Self confessor:

A

discloses personal opinions inappropriately

44
Q

Slacker:

A

acts cynically or nonchalantly, or goofs off

45
Q

Dominator:

A

manipulates team members for personal control.

46
Q

disjunctive tasks

A

in these tasks, the most able member has the most influence on team performance
- ex. finding an error in a computer program.

47
Q

conjunctive tasks

A

in these tasks, the least bale member has the most influence on team performance.
- Ex. pit crew stop where all tires need to be assembled properly in order for the racer to return to the race.

48
Q

additive tasks

A

contributions resulting from the abilities of every member add up to determine team performance.
- Ex. fighting fire.

49
Q

Agreeableness:

A

promotes harmony and cooperation

50
Q

Extroversion:

A

associated with effectiveness in interpersonal contexts

51
Q

Conscientiousness:

A

about being dependable and hardworking

52
Q

team diversity

A

degree to which team members are different from one another

53
Q

Value in diversity problem-solving approach:

A

A theory that supports team diversity because it provides a larger pool of knowledge and perspectives.

54
Q

Similarity-attraction approach

A

A theory explaining that team diversity can be counterproductive because people tend to avoid interacting with others who are unlike them.

55
Q

Surface level diversity:

A
  • Refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.
  • May have a negative impact on teams early in their existence because of similarity attraction approach, those negative effects tend to disappear as members become more knowledgeable about one another.
56
Q

Fault lines:

A

Often occurs in diverse groups, whereby informal subgroups develop based on similarity in surface-level attributes such as gender or other characteristics

57
Q

Deep level diversity:

A

Refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.
- Time appears to increase the negative effects of deep-level diversity on team functioning and effectiveness.

58
Q

team process

A

the different types of activities and interactions that concur within a team as the team works towards its goals.

59
Q

taskwork process

A

The activities of team members that relate directly to the accomplishment of team tasks

60
Q

creative behavior

A

Brainstorming: offer as many ideas for a solution or problem. Quantity over quality.

61
Q

Nominal group technique:

A

Occurs on an individual level. Members brainstorm individually, then bring forward their ideas, and finally dedicate a set amount of time evaluating those ideas. Then individually, members rank the best ideas privately and tally up the points.

62
Q

Decision informity:

A

The degree to which members possess adequate information about their own task responsibilities

63
Q

Staff validity:

A

Degree to which members make good recommendations to the leader

64
Q

Hierarchical sensitivity:

A

Degree to which the leader effectively weighs the recommendations of members

65
Q

Boundary spanning:

A

Activities with individuals who are not part of the team

66
Q

teamwork process

A

The interpersonal activities that promote the accomplishment of team tasks but do not involve task accomplishment itself.

67
Q

Transition processes:

A

teamwork processes, such as missions analysis and planning that focus on preparation for future work in the team.

67
Q

Transition processes:

A

teamwork processes, such as missions analysis and planning that focus on preparation for future work in the team.

68
Q

Action process:

A

Teamwork processes, such as helping and coordination, that aid in the accomplishment of teamwork as the work is actually taking place.

69
Q

Interpersonal processes:

A

Teamwork processes, such as motivating and confidence-building that focus on the management of relationships among team members.

70
Q

team states

A

Specific types of feelings and thoughts that coalesce in the minds of team members as a consequence of their experience working together.

71
Q

cohesion

A

A team state that occurs when members of the team develop strong emotional bonds to other members of the team and to the team itself

71
Q

cohesion

A

A team state that occurs when members of the team develop strong emotional bonds to other members of the team and to the team itself

72
Q

Potency:

A

A team state reflecting the degree of confidence among team members that the team can be effective across situations and tasks (p. 318)

73
Q

Mental models:

A

The degree to which team members have a shared understanding of important aspects of the team and its task (p. 318)

74
Q

Transactive memory:

A

The degree to which team members’ specialized knowledge is integrated into an effective system of memory for the team (p. 318)

75
Q

Transportable teamwork competencies:

A

Team training that involves helping people develop general teamwork competencies that they can transport from one team context to another.

76
Q

Cross training:

A

Training team members in the duties and responsibilities of their teammates

77
Q

Team process training:

A

The use of team experiences facilitates the team’s ability to function and perform more effectively as an intact unit.

78
Q

team building:

A

Fun activities that facilitate team problem solving, trust, relationship building, and clarification of role responsibilities (p. 325)

OB 2181 Final Exam (5 decks)

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