TEAM BUILDING Flashcards

1
Q

IS A SYSTEMATIC PROCESS DESIGNED TO IMPROVE WORKING RELATIONSHIPS AND TEAM FUNCTIONING SUCH AS PROBLEM SOLVING, DECISION MAKING AND CONFLICT RESOLUTION THAT ENABLES THE GROUP TO OVERCOME ANY GOAL BLOCKING BARRIER.

A

TEAM BUILDING

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2
Q

GENERALLY REFERS TO THE SELECTION, DEVELOPMENT, AND COLLECTIVE MOTIVATION OF RESULT-ORIENTED TEAMS . TEAM BUILDING IS PURSUED VIA A VARIETY OF PRACTICES, SUCH AS GROUP SELF-ASSESSMENT AND GROUP-DYNAMIC GAMES , AND GENERALLY SITS WITHIN THE THEORY AND PRACTICE OF ORGANIZATIONAL DEVELOPMENT .

A

TEAM BUILDING

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3
Q

SOME REASONS WHY TEAM BUILDING IS SO IMPORTANT ARE:

A
  1. MOST ORGANIZATIONS ARE SO COMPLEX AND WITH DE-LAYERING THERE HAS TO BE TEAM BUILDING FOR THEM TO SUCCEED
  2. EVERYONE NEEDS TO BE WORKING TOWARDS COMMON GOALS (THAT TEAM BUILDING WILL GENERATE AND NURTURE) WHICH NEED TO BE ATTAINABLE AND CLEARLY COMMUNICATED.
  3. TEAM BUILDING ENVIRONMENTS WILL OUTPERFORM NONE TEAM BASED ENVIRONMENTS
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4
Q

FAVORABLE IMPACT IN SIX KEY AREAS:

A
  1. TASK ACHIEVEMENT
  2. QUALITY OF DECISIONS
  3. ACCURACY OF DECISIONS
  4. RISK TAKING
  5. MOTIVATION
  6. SPEED OF LEARNING
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5
Q

TEAMS ARE NOT DESIGNED FOR DEALING WITH SIMPLE, REPETITIVE TASKS, AS INDIVIDUALS WILL GENERALLY BE QUICKER. HOWEVER, TEAM BUILDING COMES INTO ITS OWN WHEN FACED WITH COMPLEX TASKS, AND ASSOCIATED PROBLEMS, WHERE PROBABLY THERE IS NO SINGLE, CORRECT ANSWER.

A

TASK ACHIEVEMENT

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6
Q

TEAM BUILDING CREATES A PROGRESSIVE, BUT NURTURING, ENVIRONMENT ENABLING TEAM MEMBERS TO LEARN FASTER THAN INDIVIDUALS WORKING ALONE.

A

SPEED OF LEARNING

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7
Q

IT HAS BEEN SHOWN THAT TEAM BUILDING CREATES CONFIDENCE TO TAKE GREATER, BUT MEASURED, RISKS (AND SEIZE OPPORTUNITIES) THAN INDIVIDUALS WOULD.

A

RISK TAKING

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8
Q

JUDGMENTS ARE FAR BETTER THROUGH TEAM BUILDING THAN THROUGH INDIVIDUAL ASSESSMENT OF TASKS THAT INVOLVE RANDOM ERROR BECAUSE TEAM DELIBERATION TENDS TO PURGE ILL-CONCEIVED NOTIONS AND WEAK INDIVIDUAL THINKING.

A

ACCURACY OF DECISIONS

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9
Q

TEAM BUILDING CAN GENERATE MORE IDEAS THAN ANY ONE INDIVIDUAL THEREFORE, IT HAS THE CHOICE OF MANY POSSIBILITIES BEFORE IT AND THE ULTIMATE QUALITY OF THE DECISION IS LIKELY TO BE BETTER THAN AN INDIVIDUAL’S DECISION.

A

QUALITY OF DECISIONS

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10
Q

TEAM BUILDING ENHANCES MORALE AND SPURS INDIVIDUALS ON TO PERFORM EFFECTIVELY AT A HIGHER LEVEL.

A

MOTIVATION

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11
Q

THERE ARE MANY ASPECTS TO THIS TEAM BUILDING THINKING AND HERE ARE A FEW:

A

THE TEAM BUILDING STRUCTURE

THE NATURE OF THE INDIVIDUALS

THE ENVIRONMENT OF THE TEAM MEETING

THE WAY DECISIONS ARE MADE

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12
Q

A LARGE TEAM MAKES DISCUSSIONS HARD, WHILE A SMALL ONE MAY HAVE AWKWARD SILENCES. HIGH-STATUS MEMBERS MAY HOLD BACK OTHERS, SLOWING TEAM BUILDING. LACK OF EXPERTISE CAN LEAD TO OPINION-BASED ARGUMENTS, HARMING TEAM DYNAMICS.

A

THE TEAM BUILDING STRUCTURE

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13
Q

EFFECTIVE TEAM BUILDING REQUIRES COMMUNICATION THAT ENCOURAGES LISTENING AND FAIRNESS TO BUILD COMMITMENT AND CONSENSUS. CREATING A SHARED VISION TAKES TIME AND FULL PARTICIPATION. WITHOUT PERSONAL VISION OR CONFIDENCE, TEAM BUILDING BECOMES DIFFICULT, IF NOT IMPOSSIBLE.

A

THE WAY DECISIONS ARE MADE

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14
Q

THE MEETING SPACE’S SIZE, LAYOUT, LIGHTING, SEATING, AND OTHER FEATURES CAN IMPACT THE EFFECTIVENESS OF TEAM MEETINGS AND THE TEAM BUILDING PROCESS.

A

THE ENVIRONMENT OF THE TEAM MEETING

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15
Q

PERSONALITY AND MOOD DIFFERENCES CAN ARISE DURING TEAM BUILDING. SOME DOMINATE THE CONVERSATION, OTHERS STAY QUIET, AND SOME TRY TO MEDIATE. DISCUSSIONS SHOULD BE MANAGED BY THE TEAM AND GUIDED BY A CHAIRPERSON.

A

THE NATURE OF THE INDIVIDUALS

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16
Q

CHARACTERISTICS OF AN EFFECTIVE TEAM

A

MUTUAL TRUST
MUTUAL SUPPORT
GENUINE COMMUNICATION
ACCEPTING CONFLICT
MUTUAL RESPECT FOR DIFFERENCES

17
Q

BUILT OVER TIME, TRUST ALLOWS MEMBERS TO FREELY SHARE OPINIONS, FEELINGS, AND QUESTIONS WITHOUT FEAR OF RIDICULE OR RETALIATION.

A

MUTUAL TRUST

18
Q

TEAM MEMBERS CARE FOR EACH OTHER’S SUCCESS AND GROWTH, HELPING ONE ANOTHER TO ACHIEVE SHARED GOALS WITHOUT UNNECESSARY SELF-PROTECTION.

A

MUTUAL SUPPORT

19
Q

INVOLVES OPEN, HONEST EXPRESSION AND NON-JUDGMENTAL LISTENING, WHERE MEMBERS COMMUNICATE AUTHENTICALLY AND LISTEN WITHOUT BIAS. OPEN AUTHENTICITY COMMUNICATION TAKES PLACE WHEN MUTUAL TRUST AND SUPPORT ARE SO WELL ESTABLISHED THAT NO MEMBER FEELS HE HAS TO BE GUARDED OR CAUTIONS ABOUT WHAT HE SAYS; NON–EVALUATIVE LISTENING SIMPLY MEANS LISTENING TO WHAT THE OTHER PERSON IS TRYING TO COMMUNICATE, WITH BIAS – FILTERS REMOVED.

A

GENUINE COMMUNICATION

20
Q

CONFLICT IS NATURAL AND CAN LEAD TO GROWTH AND INNOVATION. GOOD LEADERS EMBRACE IT AND HELP THE TEAM WORK THROUGH IT.

A

ACCEPTING CONFLICT

21
Q

TEAM MEMBERS RESPECT INDIVIDUAL DIFFERENCES, MAKE DECISIONS TOGETHER, AND DELEGATE RESPONSIBILITIES BASED ON EACH PERSON’S STRENGTHS.

A

MUTUAL RESPECT FOR DIFFERENCES