TCOLE unit 3

Question 1

which of the following best describes the function of a public safety answering point in the emergency response system?

Answer 1

A location where emergency calls are received and routed to the correct emergency system

Question 2

How does effective call processing impact the overall efficiency of emergency response systems in the 9-1-1 system?

Answer 2

It enhances the speed and accuracy of routing calls to the correct emergency responders

Question 3

A telecommunicator should be able to distinguish between different types of telephones and their effects on ____.

Answer 3

9-1-1 calls

Question 4

What is the primary function of the 9-1-1 emergency number in the US

Answer 4

To facilitate immediate access to emergency services through designated call centers

Question 5

Which of the following elements is essential for the effective routing of emergency calls within the 9-1-1 system?

Answer 5

-Automatic location identification (ALI)
-Public safety answering point (PSAP)
-call processing

Question 6

Which of the following systems is NOT typically involved in Public safety emergency communication?

Answer 6

Social media monitoring tools

Question 7

What was a significant benefit of implementing the 9-1-1 emergency number system in the US?

Answer 7

It created a single, easy-to-remember number for reporting emergencies.

Question 8

In what year did AT&T play a pivotal role in the introduction of the 9-1-1 emergency number in the US?

Answer 8

1968

Question 9

In November 1967, the ____ met with the American telephone and telegraph company (AT&T) to find a means of establishing a universal emergency number that could be implemented quickly.

Answer 9

FCC

Question 10

What role does a Regional council or council of governments play in emergency management and planning?

Answer 10

They coordinate emergency response efforts and facilitate regional planning among local governments.

Question 11

What was the primary legislative measure enacted to ensure the exclusive use of 9-1-1 for emergency calls in the US?

Answer 11

The wireless communications and public safety act of 1999

Question 12

Which of the following best describes the primary function of a public safety answering point (PSAP) in the emergency response system?

Answer 12

A PSAP serves as a central hub for coordinating emergency response efforts and dispatching services.

Question 13

Why is it important to understand the evolution of the 9-1-1 system in TX?

Answer 13

It highlights the technological advancements that have improved emergency response.

Question 14

In 1967, the presidents commission on law enforcement and administration of justice recommended that a ____ _____ ____ _____ _____ Nationwide for reporting emergency situations.

Answer 14

a single number should be established

Question 15

What is one of the primary improvements that enhanced 9-1-1 offers over the basic 9-1-1 system?

Answer 15

It provides automatic location information to emergency responders.

Question 16

What event took place in Haleyville, Alabama, that marked a pivotal moment in the history of emergency communication systems in the US?

Answer 16

The first 9-1-1 call was made

Question 17

What milestone in emergency communications was achieved February 16,1968 in the US?

Answer 17

the placement of the first ever 9-1-1 call b Rankin Fite

Question 18

What is the primary function of the National Emergency Number Association (NENA) in relation to emergency communications?

Answer 18

To develop standards and guidelines for the 9-1-1 system.

Question 19

How does Automatic location identification (ALI) contribute to the efficiency of emergency response systems?

Answer 19

By automatically providing the caller’s location to emergency responders

Question 20

Which Texas city was the pioneer in implementing the 9-1-1 emergency number system in 1970

Answer 20

odessa