TB Management -- 1

Question 1

Tasks only supervisors should do include:

Answer 1

1) Check/Sign reports, – 2) Make out assignments, – 3) Check on work being done,–4)Handle complaints

Question 2

Tasks which supervisor should delegate:

Answer 2

1) get data for reports, 2) Some training of subordinates, 3) Give tour of firehouse, 4) Make a schedule for inspection

Question 3

Task which the supervisor should not do:

Answer 3

1) housewatch, 2) Equipment Maintenance, 3) Taking nozzle at fire, 3) Driving the apparatus

Question 4

What does delegation mean?

Answer 4

Giving part of the supervisor’s job to a subordinate

Question 5

What is the “good shepherd” style of supervision?

Answer 5

consists of being most concerned about the well being of the subordinates, believing that if the supervisor takes care of the subordinates, the subordinates will take care of the work

Question 6

It is generally agreed in public agencies that the highest priorites should go to:

Answer 6

1) Safety of people, 2) Protection of property, 3) People before paper, 4) Outsiders before insiders (service to the public)

Question 7

When it comes to “people before paper,” the people can be prioritized in terms of who should be given first response (apart from situations involving threats to safety). that order of consideration is:

Answer 7

1) Superiors, 2) Peope who are upset, whether outsiders or insiders, 3) Outsiders: from another agency or unit, civilians, 4) Routine contacts with insiders