Talking Points with Targets Flashcards
Just out of curiosity, are you guys testing every job you do?
I never want to tell people what to do, but to avoid possible fines and lawsuits, asbestos was banned in 1989, then overturned in 1991. OSHA requires testing on all properties regardless of the year. Some of our clients test for everything to ensure compliance. Is there a specific reason why you choose not to test for every job?
When choosing a testing company, what’s most important to you?
How important are speed and quick turnaround times for your projects?
Do you value sensitivity toward homeowners, especially in denied claims?
How important are referral fees from testing to your business?
What kind of referral bonuses are you currently receiving?
How do you usually allocate referral bonuses—employee incentives, advertising, etc.?
What could be better with your current testing partner?
What’s the biggest pain point you’ve faced recently—speed, communication, or something else?
