T1.5 - Understanding external influences on business Flashcards
Who are business stakeholders? x7
-owners
-employees
-suppliers
-local community
-customers
-government
-pressure groups
What is a stakeholder?
anyone affected by a business
Types of technology used by businesses? x4
-e-commerce
-social media
-digital communication
-payment systems
Types of payment systems? x3
-online payment
-card and pin
-contactless
Ways firms communicate digitally? x5
-websites
-email
-mobile apps
-live chats
-video calls
What does new technology affect? x3
-costs
-sales
-marketing mix
principles of employment law? x4
-recruitment
-pay
-discrimination
-health and safety
What age is national minimum wage for?
aged 22 and under
What age is national living wage for?
aged 23 and over
laws about recruitment? x2
-check workers legal right to work
-recruitment procedures must not discriminate
What do firms need to do for health and safety?
risk assessment
principles of consumer law? x2
-quality
-consumer rights
Advantage of unemployment for some firms?
-lower wages in areas of ihgh unempolyment
disadvantage of unemployment for some firms? x2
-customers have less disposable income
-workers lose skill when unemployed
affects of raising business taxes? x3
-business may become more environmentally friendly
-cutting costs
-relocate business abroad