T1.5 - Understanding external influences on business Flashcards

1
Q

Who are business stakeholders? x7

A

-owners
-employees
-suppliers
-local community
-customers
-government
-pressure groups

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2
Q

What is a stakeholder?

A

anyone affected by a business

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3
Q

Types of technology used by businesses? x4

A

-e-commerce
-social media
-digital communication
-payment systems

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4
Q

Types of payment systems? x3

A

-online payment
-card and pin
-contactless

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5
Q

Ways firms communicate digitally? x5

A

-websites
-email
-mobile apps
-live chats
-video calls

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6
Q

What does new technology affect? x3

A

-costs
-sales
-marketing mix

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7
Q

principles of employment law? x4

A

-recruitment
-pay
-discrimination
-health and safety

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8
Q

What age is national minimum wage for?

A

aged 22 and under

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9
Q

What age is national living wage for?

A

aged 23 and over

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10
Q

laws about recruitment? x2

A

-check workers legal right to work
-recruitment procedures must not discriminate

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11
Q

What do firms need to do for health and safety?

A

risk assessment

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12
Q

principles of consumer law? x2

A

-quality
-consumer rights

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13
Q

Advantage of unemployment for some firms?

A

-lower wages in areas of ihgh unempolyment

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13
Q

disadvantage of unemployment for some firms? x2

A

-customers have less disposable income
-workers lose skill when unemployed

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13
Q

affects of raising business taxes? x3

A

-business may become more environmentally friendly
-cutting costs
-relocate business abroad

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13
Q

affects of lowering business tax? x1

A

-businesses from abroad set up in Uk

13
Q

Impact of inflation on a business? x3

A

-consumer spending
-cost of labour
-global competition

14
Q

Impact of inflation on consumer spending? x2

A

-consumer spending increases short term
-consumer spending decreases if wages dont go up

15
Q

Impact of inflation on cost of labour? x1

A

-employees pressure for higher wage

16
Q

Impact of inflation on global competition? x2

A

-high inflation means exports more expensive
-low inflation means export cheaper

17
Q

What happens when income rises at slow rate than inflation?

A

-people spend greater proportion of money on everyday essentials

18
Q

Who benefits when income rises at slow rate than inflation?

A

business selling goods at discounted prices

19
Q

What happens when income rises at faster rate than inflation?

A

-people spend a smaller proportion of money on everyday essentials

20
Q

Who has a negative impact on income rising at faster rate than inflation?

A

businesses selling goods at discounted prices

21
Q

What happens when interest rates are low? x2

A

-firms and consumers borrow more and save less
-demand for product goes up

22
Q

What happens when interest rates are high? x3

A

-firms and consumers borrow less and save more
-demand for product goes down
-firms may not be able to pay employers

23
Q

What happens if if value of currency drops? x2

A

-export become less expensive
-import becomes more expensive

24
Q

What happens if if value of currency goes up? x2

A

-exports become more expensive
-imports become less expensive