System-Wide Troubleshooting

Question 1

Place the six steps used when troubleshooting a system in the correct sequence.

I. Decide what type of test to perform
II. Verify correct operation
III. Define the problem
IV. Correct the problem
V. Decide what needs to be tested
VI. Determine the cause of failure

Answer 1

III - V - I - IV - II - VI

Question 2

The presence of ___ symptoms indicates that multiple failures could be present in unrelated units or components.

A) related
B) unrelated

Answer 2

B) unrelated

Question 3

When applying the ___ technique and when brackets are widely separated on the system where the problem is present, tests selected for identifying the fault tend to be more general in nature.

A) block diagrams
B) bracketing
C) information funneling
D) signal flow
E) signal flow analysis

Answer 3

C) information funneling

Question 4

Which signal flow topology could include linear, divergent, or convergent paths and contains switches that can change the flow of the signal?

A) Convergent
B) Divergent
C) Feedback
D) Linear
E) Switched path

Answer 4

E) Switched path

Question 5

To better understand the abnormal operation of a system, it is essential that one first understand the normal operation.

A) True
B) False

Answer 5

A) True

Question 6

Which troubleshooting technique uses external markers to identify the portion of the block diagram in which the fault exists?

A) Bracketing
B) Information funneling
C) Signal flow
D) Signal flow analysis

Answer 6

A) Bracketing