System Types by Activity Flashcards
___ ___ support the day-to-day activities of the business (purchasing of goods and services, manufacturing activities, sales to customers, cash collections, payroll, etc.).
Operational systems
Operational systems are often known as ___ ___ ___.
transaction processing systems (TPS).
Accounting systems are ___ ___ ___
transaction processing systems.
Operational systems process ____ transactions (placing orders for goods, accepting an order from a customer, etc.) and ___ transactions (billing a customer, receiving payment from a customer, paying employees for services rendered).
non-financial; financial
Financial transactions generate ___ and ___ entries into the accounts.
debit and credit
Systems designed to support routine management problems based primarily on data from transaction processing systems are called ___ ___ ___.
Management Information Systems (MISs)
____ ____ ___ support management of daily operations. They take planning information (budgets, forecasts, etc.) data and compare it to actual results in periodic management reports (summary reports, variance reports, and exception reports).
Management Information Systems (MISs)
____ ___ ___ take the financial data from transaction processing systems and use it to produce financial statements and control reports for management (e.g., accounts receivable aging analysis, product cost reports, etc.)
Accounting Information Systems (AISs)
AISs are a subset of ___.
MISs.
___ ___ ___ provide information to mid- and upper-level managers to assist them in managing non-routine problems and in long-range planning.
Decision Support Systems (DSSs)
Unlike MISs, DSSs frequently include ___ ___ in addition to summarized information from the TPS and include significant analytical and statistical capabilities.
external data
___ ____ DSSs process large amounts of data to find relationships and patterns.
Data-driven
___ ___ is a database that supports organizational decision making. Data from the live databases are copied to it so that data can queried without reducing the performance (i.e., speed) or stability (i.e., reliability) of the live systems.
Data warehousing
___ ___ is searching the data warehouse to discover patterns and relationships.
Data mining
___ ___ DSSs feed data into a previously constructed model to predict outcomes
Model-driven
___ ___ ___ or ___ ___ ___ are a subset of DSS especially designed for forecasting and making long-range, strategic decisions; thus, these systems have a greater emphasis on external data.
Executive Support Systems (ESSs) or Strategic Support Systems (SSSs)
___ ____ ___ facilitate the work activities of professional-level employees (engineers, accountants, attorneys, etc.) by providing information relevant to their day-to-day activities (e.g., how the company has handled specific types of audit exceptions) and/or by automating some of their routine functions (e.g., computer-aided systems engineering [CASE] packages used by programmers to automated some programming functions).
Knowledge work systems
___ ___ ___ usually exist separately from operational systems, but can be integrated.
Knowledge work systems
___ ___ ___ provide support to clerical-level employees, similar to knowledge work systems, and include many of the typical programs found on personal computers: word processing, spreadsheets, end-user databases, etc.
Office automation systems (OASs)
____ ___ ____ ____ or ____ ___ ____ provide transaction processing, management support, and decision-making support in a single, integrated package. See the separate lesson on these systems.
Enterprise Resource Planning systems (ERPs) or Enterprise-Wide Systems
___ generates debits and credits for entry into the AIS.
TPS
___ ___ ___ are used to support long-range, strategic decision making.
Decision Support Systems (DSSs)
It is common to include external data in ___ ___ ___.
Decision Support Systems (DSSs)
Office automation systems are primarily created for use by ____-____ employees.
clerical-level
A data warehouse is an example of a ___ ___ ___ ___ ___.
data-driven Decision Support System (DSS).
A payroll system is an example of a ___ ___ ___.
transaction processing system.
___ ___ ____ focus on strategic levels of the organization and non-routine questions and include external scanning capabilities.
Executive support systems
___ take planning information (budgets, forecasts, etc.) data and compare it to actual results in periodic management reports (summary reports, variance reports, and exception reports)
MIS
