System Features Flashcards

1
Q

What are the 4 Appointment statuses?

A
  1. Scheduled
  2. No Show - ?
  3. Canceled - x
  4. Arrived •
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

List the Desktop content (5).

A
  1. Appointments
  2. Alerts/Flags
  3. Documents
  4. Buttons
  5. Tabs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the 6 Documents action buttons?

A
  1. Append
  2. Route
  3. Open
  4. Edit
  5. Sign
  6. Remove
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the 4 Documents statuses?

A
  1. On Hold
  2. Unsigned
  3. Signed
  4. In progress
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

List 8 Documents types.

A
1 RX refill 
2 Phone note 
3 Office Note 
4 Lab Report 
5 Transcript 
6 File in Error 
7 Letter 
8 Discharge Summary
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What 5 reasons should Documents be addressed from the Documents tab?

A
  1. Comments
  2. Action buttons available (including sign)
  3. Document properties
  4. Document type sorting
  5. Attachments
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Name the 5 Flags action buttons.

A
  1. Open
  2. Reply
  3. Forward
  4. Convert
  5. Remove
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the 2 Flags properties?

A
  1. Red Exclamation Mark - Urgent

2. Yellow Exclamation Mark - Important

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are Graphs based on?

A

items in the Flowsheet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Name the 17 Meaningful Use measures.

A
  1. computerized provider order entry (CPOE)
  2. eRX
  3. demographics
  4. vital signs
  5. smoking status
  6. clinical decision support
  7. health information
  8. clinical summaries
  9. protect electronic health information
  10. clinical lab-test results
  11. generate lists of patients
  12. reminders for preventive/follow-up care
  13. education resources
  14. medication reconciliation
  15. summary care record
  16. immunization registries
  17. secure electronic messaging
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What 7 items are required for New Centricity users?

A
  1. Full Name
  2. Home Location
  3. User ID
  4. Password
  5. UPIN (providers)
  6. DEA (providers)
  7. NPI (providers)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the 4 patient statuses?

A
  1. Active
  2. Inactive
  3. Deceased
  4. Obsolete
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What goes in the “Summary of Call” area of a Phone Note?

A

Clinical Content

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Name 2 reasons clinics should Pre-Load.

A
  1. gets patients info into EMR

2. users get familiar with EMR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Describe the 6 parts of the ideal Pre-Load workflow.

A
  1. Decide who preloads (reps from core team)
  2. PMA added to Centricity
  3. Add common meds used by practice to the system
  4. Ask: What do you want out of the paper charts?
  5. Pull appointments/schedules
  6. Pull patient charts (Patient Population, frequent flyers)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How does a provider know if a prescription has Failed?

A

indicated by a flag on the provider’s desktop

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the Prescriptions formulary lights?

A

Green - meds covered by insurance
Yellow - covered alternatives available
Red - meds not covered by insurance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What 8 items are on the Prescriptions Refill form?

A
  1. Patient Active medications
  2. Medication to refill
  3. Quantity
  4. Refill#
  5. Pharmacy
  6. Authorized provider
  7. Prescribing method
  8. State
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What are the common stickers used on a (paper) Pt chart?

A

Green - put away chart
Yellow - scanned
Red - pre-loaded

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What 5 things are found on the Demographics banner of a Pt’s Chart?

A
  1. patient name
  2. age
  3. birth date
  4. phone number
  5. sex
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What 3 items are located on the Flags/Alerts Tab of a Pt’s Chart?

A

1 Allergies
2 Directives
3 Care Alerts

22
Q

What 4 items are on the History Tab of a Pt’s Chart?

A

Hx
PSH
SH
FH

23
Q

What is on the Protocols Tab of a Pt’s Chart?

A

Recommendations based on gender and/or age

24
Q

What 8 things are located on the Summary Tab of a Pt’s Chart?

A
1 Problems
2 Medications
3 Flowsheet
4 Documents
5 Allergies
6 Directives
7 Care Alerts
8 Registration Notes
25
Q

Name the 8 Pt Chart Tabs.

A
1 Summary
2 History
3 Problems
4 Medications
5 Alerts/Flags
6 Flowsheet
7 Orders
8 Documents
26
Q

What 3 things does a red exclamation mark represent?

A

urgent doc
urgent flag
abnormal labs

27
Q

What are the 8 “Demographics” MU measures?

A
  1. language
  2. prefered language
  3. race
  4. ethnicity
  5. gender
  6. email
  7. prefered contact method
  8. DOB
28
Q

Flags can be which 3 things?

A
  1. Drafts - never sent (italicized)
  2. New (bold)
  3. Forwarded (+)
29
Q

What 4 things are on the Menu Bar?

A
  1. Go
  2. Actions
  3. Options
  4. Help
30
Q

What drives clinical content?

A

the specialty

31
Q

What drives privileges?

A

roles

32
Q

What does the medication reconciliation button do?

A

medications pulled into EMR via Surescripts

33
Q

What are the “New User” MU measures?

A

require password change at first login

34
Q

Name 5 ways to view a flag.

A
  1. Double click on a flag
  2. Click the “open” button located above the flags
  3. Click “view” button above the flags
  4. Hover over the message
  5. Flags Tab
35
Q

Which MU vital signs must be recorded?

A
  1. Height
  2. Weight
  3. BP
  4. BMI
  5. Growth Charts for patients 0-20 years
36
Q

The Blue Lock is only seen where?

A

the Document tab of Pt chart

37
Q

What prescribing method should be chosen when preloading prescriptions?

A

Historical

38
Q

What is the purpose of the MU measures and objectives?

A

to increase health by capturing health care data electronically using certified EMR technology

39
Q

What are 2 exclusions of Uncoded Medication?

A
  1. will not be checked for drug/drug interactions

2. cannot be ePrescribed

40
Q

State the 6 steps for “File-in-Error.”

A
  1. Doc tab (pt chart)
  2. choose signed doc
  3. Actions
  4. Document
  5. File-in-Error
  6. Yes
41
Q

State the 9 steps for “double click option” in appointments.

A
  1. Go
  2. Setup
  3. Preferences
  4. Desktop
  5. Appointments
  6. Double Click Open
  7. Choose Pt Chart
  8. Desktop
42
Q

State the 7 steps to view a different provider’s schedule?

A
  1. Go
  2. Setup
  3. Preferences
  4. Desktop
  5. Appointments
  6. Select provider from Dropdown
  7. Desktop
43
Q

State the 5 steps to view multiple providers’ schedules?

A
  1. Appointments
  2. Select View
  3. change Type to Daily
  4. Dropdown: select providers
  5. Okay
44
Q

State the 10 steps to create a group.

A
  1. New
  2. Binoculars
  3. More
  4. Highlight folder (for new group)
  5. New Group
  6. Give it a name
  7. Highlight MHS
  8. Select people
  9. Add Item
  10. Choose the new folder
45
Q

What 7 things are listed under the Options Button?

A
1 Quick Text
2 Spelling
3 Display
4 Out of Office
5 Select Printer
6 Authentication
7 Tracing
46
Q

What is the Tracing option used for?

A

to fix MEL garbage (must give EMR telephone tech the customer short name)

47
Q

List the 12 Pt. Chart Action Buttons on the Documents Tab.

A
  1. Find Pt.
  2. Protocols
  3. Graphs
  4. Handouts
  5. Update
  6. Phone Note
  7. Refills
  8. Edit
  9. Sign
  10. Append
  11. Route
  12. Organize
48
Q

What are two things you cannot do when creating Handouts in the system?

A

Cannot:

  1. add pictures or
  2. put copywritten info in system ©
49
Q

How do you create a Handout/

A

Step 1: Go > Setup > Settings > Handouts Template >

Step 2: Custom lists > specialty > new >

50
Q

What is in the Users folder (go > setup > settings)?

A
1 Groups
2 Job Titles
3 Roles 
4 Users
5 Specialty
51
Q

How do you organize encounter types?

A

Pt chart > Update > new > binoculars > choose ___ or search > more > choose folder > add item > ok