System Design and Other Elements

Question 1

Business Process Design (1/4)
Transaction Processing Systems (TRS)

What is it?

B4-20

Answer 1

process and record the routine daily transactions necessary to conduct business

Question 2

Business Process Design (2/4)
(MIS)

What does it do?

B4-20

Answer 2

provides users predefined reports that support effective business decisions

Question 3

Business Process Design (3/4)
Decision Support Systems (DSS)

What is it?

B4-20

Answer 3

extension of an MIS that provides interactive tools to support decision making
–aka Expert System

Question 4

Business Process Design (4/4)
Executive Information Systems (EIS)

What is it?

B4-20

Answer 4

provides senior executives with immediate and easy access to internal and external information to assist in strategic decision making

Question 5

Systems Development Life Cycle (SDLC)

What is it?

B4-20

Answer 5

“A DITTO” Mnemonic

• -a framework for planning and controlling detailed activities associated with systems development
• -uses waterfall approach

Question 6

Systems Development Life Cycle (SDLC)

What are the 7 steps?

B4-21

Answer 6

A– systems Analysis

D-- conceptual Design
D-- physical Design
I-- Implementation and Conversion
T-- Training
T-- Testing
O-- Operations and maintenance

Question 7

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in System Analysis step (1)?

B4-21

Answer 7

• -define the nature and scope of project
• -determine technological and economic feasibility
• -identify info needs of users
• -document it

Question 8

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Conceptual Design step (2)?

B4-21

Answer 8

• decide how to meet user needs
• identify and evaluate appropriate design alt
• -buying software, developing software, or outsource system development

Question 9

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Physical Design step (3)?

B4-21

Answer 9

• -use conceptual design to develop specs for coding

- -identifying outputs

Question 10

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Implementation and Conversion step (4)?

B4-22

Answer 10

• -install new hardware or software
• -establish controls for new system
• -testing or modifying processing procedures

Question 11

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Training step (5)?

B4-22

Answer 11

• -hardware and software skills training

- -orientation to new policies and procedures

Question 12

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Testing step (6)?

B4-22

Answer 12

• -test of effectiveness

- -test of capacity and backup

Question 13

Systems Development Life Cycle (SDLC)
7 steps- “A DITTO”

What happens in Operations and Maintenance step (7)?

B4-22

Answer 13

• -periodic review

- -modify if problems arise

Question 14

Who participates in the business process design? (5)

B4-23

Answer 14

1. Management
2. Accountants
3. Information Systems Steering Committee
4. Project Development Team
5. External Parties

Question 15

Participants in Business Process Design

Info. Systems Steering Committee
vs.
Project Development Team

B4-23

Answer 15

Info Sys. Steering Committee
–plan and oversee the information systems function and address complexities created by functional and divisional boundaries

Project Devel. Team
–responsible for the successful design and implementation of the business system

Question 16

IT Control Objectives (COBIT)

What is it?

B4-24

Answer 16

–COBIT framework provides a set of measures, indicators, and best practices to maximize the benefit of IT.

Question 17

How is COBIT organized?

B4-24

Answer 17

Business Objectives
Governance Objectives
Information Criteria
IT Resources
Domain and Processes of COBIT