SYLLABUS RECRUITMENT AND SELECTION Flashcards

1
Q

Q: What is the purpose of recruitment and selection?

A

Recruitment and selection are important operations in human resource management, designed to make best use of employee strength in order to meet the strategic goals and objectives of the employers and of the organization as a whole.

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2
Q

Define recruitment?

A

Answer:
- It is the PROCESS
- The process for identifying, screening, shortlisting, and hiring of the potential human resources for the purpose of filling up the positions within the organizations. [HISS]
- It is the central function of human resource management.
- Note:
o The educational qualifications, experience, abilities and skills of the individuals need to be taken into consideration when recruitment takes place.

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3
Q

Q: Can recruitment takes place both internally and externally?

A

Answer. Yes.

a. Internal recruitment –
Within the organization
A1. Internal factors include the size of the organization, recruiting policy, image of organization and image of job.

b. External recruitment –
From the external sources
B1. External factors include demographic factors, labour market, unemployment rate, labour laws, legal considerations and competitors.

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4
Q

Q: What is the process of selection?

A

Answer:
- Selection is the process of picking or choosing the right candidate.
- Who is most suitable for the job.
- It is the process of interviewing the candidates and evaluating their qualities, which are necessary for a specific job and then selection of the candidates is made for the right positions. (IE)

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5
Q

Q: What are the 2 types of selection process? What is the positive and negative process?

A

Answer:
a. POSITIVE PROCESS – Recruitment is called a positive process with its approach of attracting as many candidates as possible for the vacant positions.
a. It is the process of identifying and making potential candidates to apply for the jobs.

b. NEGATIVE PROCESS – Selection is called a negative process with the elimination of many candidates as possible.

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6
Q

PRINCIPLES OF RECRUITMENT AND SELECTION

A

The factors affecting recruitment and selection are organized into the internal and the external categories.

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7
Q

Q: FACTORS AFFECTING RECRUITMENT AND SELECTION. What are the internal categories affecting recruitments?

A

Answer:
a. Size of the Organization - The size of the organization is one of the most important factors affecting the recruitment process.
a. To develop business, recruitment planning is mandatory for hiring more resources, which will be crucial in the management of future operations.

b. Recruitment Policy - Recruitment policy of an organization, includes hiring from the internal or external sources of organization.
a. It is an important factor, which affects the recruitment process.
b. It identifies the objectives of recruitment and provides a framework for the implementation of recruitment programs.

c. Image of the Organizations - Organizations having a good positive image in the market can easily attract competent and proficient resources.
a. Maintaining good public relations, providing public services, and leading to goodwill of the organizations, definitely helps an organization in improving its reputation in the market, and thereby draw the best possible human resources.

d. Image of Jobs - Just like the image of the organization, the image of jobs contribute a critical role in the recruitment and selection processes. Jobs having a positive image in terms of better remuneration, promotions, recognition, and amiable working environment with career development opportunities are considered as the characteristics to arouse interest and enthusiasm within qualified candidates.

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8
Q

Q: FACTORS AFFECTING RECRUITMENT AND SELECTION. What are the external categories affecting recruitments?

A

Answer:
a. Demographic Factors - Demographic factors are related to the characteristics of potential employees such as, their age, religion, educational qualifications, gender, occupation, economic status, and place of location.

b. Labour market – Labour market exercises control on the demand and supply of labour. For example, if the supply of people having specific skills and abilities is less than the demand, then the hiring will require more efforts. On the other hand, if the demand is less than the supply, then hiring will be relatively more manageable.

c. Unemployment rate – If the unemployment rate is high in a specific area, hiring of human resources will be simple and manageable, as there will be an increase in the number of applicants. For various job positions in all types of organizations, large number of applications are received. In contrast, if the unemployment rate is low, then recruiting tends to be difficult due to lesser number of resources.

d. Labour laws – Labour laws reflect the social and political environment of the market, which are created by the central and the state governments. These laws dictate the compensation, working environment, safety and health regulations, and the job duties of the workforce, for different types of employments. As the governments undergo transformations, there are transformations that come about in the labour laws.

e. Legal considerations – Job reservations for different castes such as Scheduled Tribes, Scheduled Castes, and Other Backward Classes are the best examples of legal considerations. These considerations, passed by government, will have a positive or negative impact on the recruitment policies of the organizations.

f. Competitors – When organizations in the same industry are competing for the best qualified resources, there is a need to analyse the competition and make provision of the resources packages that are finest in terms of the industry standards.

g. Equal Opportunity – When recruitment and selection of the employees take place, then it is vital to take into consideration, equal employment opportunities for the individuals. Equal opportunity results when all the applicants are treated on an equal basis and consistently at every stage of recruitment. There should not be any discrimination against anybody on the basis of factors, such as, caste, creed, race, religion, ethnicity, gender and socio-economic background. Fairness and justness is of principal significance in the recruitment and the selection processes (Klug, 2017).

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9
Q

RECRUITMENT AND SELECTION PROCESS
The elements in the recruitment and selection processes have imperative contributions to make in helping find most suitable candidates for the given posts. The elements have been stated as follows:

A
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10
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – JOB VACANCY

A

Answer:
- The first step is when vacancy arises within the organization.
o One should be aware of the vacant positions and by when they should get filled with capable employees.
o Job vacancy enables the individuals to determine the factors, such as, redesigning, or initiating part time employment opportunities for the individuals.
o In some cases, vacant positions may get filled with qualified candidates rapidly, whereas in others, it may be a time consuming process.
o One should implement measures to reduce the risks associated with recruitment. The existing employees should see that there is a potential career path within the organization, which may motivate them to stay longer.

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11
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – What are the 2 factors that need to be taken into consideration regarding job analysis?

A

Answer:
a. First is EXPECTATION OF THE EMPLOYERS FROM THEIR EMPLOYEES.
b. The other areas that need to be taken into consideration are the characteristics of the job.

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12
Q

Q: In the element of JOB ANALYSIS, what is the first expectation?

A

Answer: EXPECTATION OF THE EMPLOYERS FROM THEIR EMPLOYEES
First is expectation of the employers from their employees, within the organization, the employers have certain expectations from their employees regarding performance of job duties, and they expect them to inculcate the traits of regularity, diligence, resourcefulness, conscientiousness and creativity.

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13
Q

Q: In the element of JOB ANALYSIS, what is the second expectation?

A

Answer:
The other areas that need to be taken into consideration are the characteristics of the job.
- These include, training, work experience, skills and knowledge, physical attributes, personality traits, communication skills and personal circumstances.

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14
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – ATTRACTING CANDIDATES?

A

Answer:
In attracting candidates for the jobs, there are two important sources that need to be taken into consideration, internal recruitment and external recruitment.

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15
Q

Q: In attracting candidates, what is internal recruitment and its advantages?

A

Answer:
1. In the case of internal recruitment, the following advantages are
A1. It reduces recruitment costs
A2. Internal employees are already familiar with all the aspects of the organization, its goals, objectives etc.
A3. It can act as a motivating factor for others in the business by displaying that it is possible to acquire promotional opportunities and the employers are already familiar with the person, within the organization.

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16
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – SCREENING CANDIDATES?

A

Answer:
The purpose of the screening process is to narrow down the field, so that one is able to spend more time with the candidates for formal interviews.

Note: In the number of applications received, screening is done on the basis of factors such as, educational qualifications, experience, skills, and so forth.
- When this process has been effectively implemented, only then the screening process takes place.
- After the screening process is implemented in an adequate manner, then interviews are organized for the candidates.

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17
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – INTERVIEWING CANDIDATES?

A

The important aspects that need to be taken into account for interviewing candidates include, ensuring that proper notice is given regarding the date and time of the interview, ensuring that the candidates are aware that they should reach the premises on time, ensuring that they are clear where to go and whom they should contact on arrival and ensuring that they are aware of the documents that need to be brought along in the interview.

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18
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – SELECTING AND APPOINTING CANDIDATES?

A

Answer:
The methods of selecting and appointing candidates are different in various organizations. The procedures generally include the steps, such as, the selection of the candidate, verbal communication of his or her appointment, medical completed if appropriate, sending of appointment letters and signing the contract.

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19
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – INDUCTION AND TRAINING?

A

Induction – Induction is the process of receiving and welcoming of the employees, after they have been selected and providing them the required training they needed to settle down adequately.

Training - Training is referred to making use of methods and strategies to enhance the awareness, knowledge, and information among the employees. (AKI) Various training methods include, role plays, vestibule training, field visits, and lectures.

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20
Q

Induction

A

is the process of receiving and welcoming of the employees, after they have been selected and providing them the required training they needed to settle down adequately.

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21
Q

Training

A

referred to making use of methods and strategies to enhance the awareness, knowledge, and information among the employees. (AKI) Various training methods include, role plays, vestibule training, field visits, and lectures.

22
Q

Q: ELEMENTS OF RECRUITMENT AND SELECTION – EMPLOYEE EVALUATION?

A

Answer:
Monitoring the performance of the employees is an essential aspect within the organization.
- It is necessary to evaluate the employees from time to time in order to monitor enhancement of productivity and their performance.

23
Q

Q: What are the types of recruitment? Page 12

A
  1. PROMOTIONS - Promotion refers to advancement of the employees by evaluating their job performance.
  2. TRANSFERS - Transfer refers to the process of interchanging from one job to another without any change in the designation and responsibilities.
    a. If the organization has two branches, then it may take place between two branches. The internal shifting of the employee from one branch to another is known as transfer.
  3. RECRUITMENT OF FORMER EMPLOYEES - Recruitment of former employees is a process of internal sources of recruitment, wherein the ex-employees are called back, depending upon the requirement of the positions.
  4. INTERNAL ADVERTISEMENTS OR JOB POSTINGS – Referred to as the processes of posting and advertising jobs within the organization.
    a. These job openings are an open invitation to all the employees within the organization, where they can apply for the vacant positions.
  5. EMPLOYEE REFERRALS – Employee referrals is an operative way of sourcing the right candidates at a low cost.
  6. PREVIOUS APPLICANTS - In this case, the hiring team examines the profiles of previous applicants from the organizational recruitment database. These applicants are those, who have applied for jobs in the past. These individuals can be easily contacted and the response will be positive in most cases. It saves cost and employees are well aware of all the features of the organization and the performance of their job duties. It is also an economical way of filling up the vacant position.
  7. DIRECT RECRUITMENT – Direct recruitment refers to the external source of recruitment where the recruitment of qualified candidates is carried out by outing a notice regarding job vacancy on the notice board of the organization.
  8. EMPLOYMENT EXCHANGES – As per the law, for certain job vacancies, it is compulsory that the organization provides details to the employment exchange.
    a. Employment exchange is a government entity, where the details of the job seekers are deposited and given to the employers for filling the vacant positions. This source of external recruitment is accommodating in hiring of the unskilled, semi-skilled, and skilled workers
  9. EMPLOYMENT AGENCIES - Employment agencies are external sources of recruitment.
    a. They are functioned by various sectors, such as private, public and government.
    b. It provides, unskilled, semi-skilled and skilled resources in accordance to the needs and requirements of the organizations.
    c. The job seekers usually register themselves with employment agencies and in this way, they have a database of qualified candidates and organizations can use their services at the time of requirement.
  10. ADVERTISEMENTS - Advertisements are the most prevalent and common external sources of recruitment.
    a. The job vacancy is displayed through various print and electronic media with a specific job description and specifications of the requirements.
  11. PROFESSIONAL ASSOCIATIONS – Professional associations can help the organizations in hiring professional, technical, and managerial personnel, however, they focus on sourcing mid-level and top-level resources.
  12. CAMPUS RECRUITMENT – Campus recruitment is an external source of recruitment, where the educational institutions such as, colleges and universities make provision of information to the students regarding employment opportunities.
  13. WORD OF MOUTH ADVERTISING - Word of mouth is an imperceptible way of sourcing the candidates for filling up the vacant positions. There are many reputed organizations with good image in the market. Such organizations only need a word of mouth advertising regarding a job vacancy to arouse interest and enthusiasm among large number of candidates.

*Imperceptible – impossible to perceive (his head moved in an almost imperceptible nod)

24
Q
  1. PROMOTIONS
A

Promotion refers to advancement of the employees by evaluating their job performance.

25
Q
  1. TRANSFERS
A

Transfer refers to the process of interchanging from one job to another without any change in the designation and responsibilities.
a. If the organization has two branches, then it may take place between two branches. The internal shifting of the employee from one branch to another is known as transfer.

26
Q
  1. RECRUITMENT OF FORMER EMPLOYEES
A

Recruitment of former employees is a process of internal sources of recruitment, wherein the ex-employees are called back, depending upon the requirement of the positions.

27
Q
  1. INTERNAL ADVERTISEMENTS OR JOB POSTINGS
A

Referred to as the processes of posting and advertising jobs within the organization.
a. These job openings are an open invitation to all the employees within the organization, where they can apply for the vacant positions.

28
Q
  1. EMPLOYEE REFERRALS
A

Employee referrals is an operative way of sourcing the right candidates at a low cost.

29
Q
  1. PREVIOUS APPLICANTS
A

In this case, the hiring team examines the profiles of previous applicants from the organizational recruitment database. These applicants are those, who have applied for jobs in the past. These individuals can be easily contacted and the response will be positive in most cases. It saves cost and employees are well aware of all the features of the organization and the performance of their job duties. It is also an economical way of filling up the vacant position.

30
Q
  1. DIRECT RECRUITMENT
A

Direct recruitment refers to the external source of recruitment where the recruitment of qualified candidates is carried out by outing a notice regarding job vacancy on the notice board of the organization.

31
Q
  1. EMPLOYMENT EXCHANGES
A

As per the law, for certain job vacancies, it is compulsory that the organization provides details to the employment exchange.
a. Employment exchange is a government entity, where the details of the job seekers are deposited and given to the employers for filling the vacant positions. This source of external recruitment is accommodating in hiring of the unskilled, semi-skilled, and skilled workers

32
Q
  1. EMPLOYMENT AGENCIES
A

Employment agencies are external sources of recruitment.
a. They are functioned by various sectors, such as private, public and government.
b. It provides, unskilled, semi-skilled and skilled resources in accordance to the needs and requirements of the organizations.
c. The job seekers usually register themselves with employment agencies and in this way, they have a database of qualified candidates and organizations can use their services at the time of requirement.

33
Q
  1. ADVERTISEMENTS
A

Advertisements are the most prevalent and common external sources of recruitment.
a. The job vacancy is displayed through various print and electronic media with a specific job description and specifications of the requirements.

34
Q
  1. ADVERTISEMENTS
A

Advertisements are the most prevalent and common external sources of recruitment.
a. The job vacancy is displayed through various print and electronic media with a specific job description and specifications of the requirements.

35
Q
  1. Advertisements are the most prevalent and common external sources of recruitment.
A

a. The job vacancy is displayed through various print and electronic media with a specific job description and specifications of the requirements.

36
Q
  1. – Professional associations can help the organizations in hiring professional, technical, and managerial personnel, however, they focus on sourcing mid-level and top-level resources.
A
37
Q
  1. CAMPUS RECRUITMENT
A

Campus recruitment is an external source of recruitment, where the educational institutions such as, colleges and universities make provision of information to the students regarding employment opportunities.

38
Q
  1. WORD OF MOUTH ADVERTISING
A

Word of mouth is an imperceptible way of sourcing the candidates for filling up the vacant positions. There are many reputed organizations with good image in the market. Such organizations only need a word of mouth advertising regarding a job vacancy to arouse interest and enthusiasm among large number of candidates.

39
Q

Q: What are the 10 different types of interviews?

A

Answer: [GUS-DIE-FoP]
1. STRUCTURED INTERVIEW
2. UNSTRUCTURED NTERVIEW
3. GROUP INTERVIEW
4. DEPTH INTERVIEW
5. STRESS INTERVIEW
6. INDIVIDUAL INTERVIEW
7. INFORMAL INTERVIEW
8. FORMAL INTERVIEW
9. PANEL INTERVIEW
10. EXIT INTERVIEW

40
Q

Q: SELECTION, WHAT IS STRUCTURED INTERVIEW?

A

In this type, the interview is planned, designed and detailed in advance. A structured interview is pre-planned, precise, and reliable in hiring the candidates.

41
Q

Q: SELECTION, WHAT IS UNSTRUCTURED INTERVIEW?

A

Answer:
- This type of interview is an unexpected one, where the interview questionnaire is not prepared.
- The interviewers are not well prepared regarding the questions that are to be asked and in obtaining accurate answers.
- Here, the usefulness of the interview is less and there is a waste of time and effort of both the interviewer and the interviewee to a large extent

42
Q

Q: SELECTION, WHAT IS GROUP INTERVIEW?

A

Answer:
- All the candidates or a group of candidates are interviewed together.
- Group interviews are conducted to save time, when there are large number of applicants received for limited job vacancies.
- In this case, a subject will be given to the candidates to get engaged in group discussion and the interviewer judges the innovativeness and behavior of each candidate within the group.

43
Q

Q: SELECTION, WHAT IS DEPTH INTERVIEW?

A

Answer:
Depth interview is a semi-structured interview, where the candidates have to give detailed information about their educational qualifications, work experience, special interests, skills, aptitude and so forth.

  • In this case, all the information about the candidate is known first and then the interviewer takes a depth interview and begins analysing the expertise and proficiency of the candidate.
  • This interview enables the interviewer to acquire detailed information, so that the selection process becomes more manageable.
44
Q

Q: SELECTION, WHAT IS STRESS INTERVIEW?

A

Stress interviews are conducted to ascertain how a candidate would react during the time of stress and cope up with problems.
- In this type of interview, the interviewer will come to know whether the candidate can deal in an effective manner with the demands and needs of a complicated job.
- The candidate, who maintains his self-control during a stress interview is normally the right person to handle a stressful job.

45
Q

Q: SELECTION, WHAT IS INDIVIDUAL INTERVIEW?

A

Answer:
- In an individual interview, the interview takes place on a one to one basis.
- In this case, there will be a verbal and a visual interaction between 2 people, an interviewer and a candidate.
- This is a 2 way communication interview, which helps in finding the right candidate for a vacant job position.
- In this case, an interviewer may make use of open-ended and close-ended questions.

46
Q

Note:
- Open ended questions may involve elaborate explanations of the answers and close-ended questions involve one word answers, such as yes, no etc.

A
47
Q

Q: SELECTION, WHAT IS INFORMAL INTERVIEW?

A

Answer:
- Such interviews are conducted in an informal way, i.e., the interview will be stable without any written communication and can be arranged at any place.
- There are not any proper procedures of asking questions in this type of interview and it is not adequately structured.
- It is more like an informal conversation between the individuals and takes place in a friendly manner.

48
Q

Q: SELECTION, WHAT IS FORMAL INTERVIEW?

A

Answer:
- A formal interview is organized in an informal manner, ie.
- The candidate will be aware about the dates and timings of the interview well in advance and the interviewer plans and prepares the questions for the interview.

49
Q

Q: SELECTION, WHAT IS PANEL INTERVIEW?

A

Answer:
Panel interview, as the name indicates, is being conducted by a group of people.
- In this type of interview, 3 to 5 members of the selection committee will be asking questions to the candidates on various concepts.
- The final decision of selection of the candidates will be taken by all the members of the panel collectively.

50
Q

Q: SELECTION, WHAT IS EXIT INTERVIEW?

A

Answer:
- Exit interviews are conducted for those employees, who want to leave the organization.
- The significance of the exit interview is to ascertain the reasons behind leaving the job.