Syllabus - Human Resources

Question 1

Role of Human Resource Management

Answer 1

• strategic role of human resources
• interdependence with other key business functions
• outsourcing
  – human resource functions
  – using contractors – domestic, global

Strategic role, interdependence, outsourcing

Question 2

Key influences

Answer 2

• stakeholders – employers, employees, employer associations, unions, government organisations, society
• legal – the current legal framework
  – the employment contract – common law (rights and obligations of employers
  and employees), minimum employment standards, minimum wage rates, awards,
  enterprise agreements, other employment contracts
  – work health and safety and workers compensation
  – antidiscrimination and equal employment opportunity
• economic
• technological
• social – changing work patterns, living standards
• ethics and corporate social responsibility

Stakeholders, legal, economic, technological, social, ethics & CSR.

Question 3

Processes of Human Resource Management

Answer 3

• acquisition
• development
• maintenance
• separation

ADMS

Question 4

Strategies in Human Resource Management

Answer 4

• leadership style
• job design – general or specific tasks
• recruitment – internal or external, general or specific skills
• training and development – current or future skills
• performance management – developmental or administrative
• rewards – monetary and non-monetary, individual or group, performance pay
• global – costs, skills, supply
• workplace disputes
  – resolution – negotiation, mediation, grievance procedures, involvement of courts
  and tribunals

Leadership style, job design, T&D, Perf Mngmt, Rewards, Global, Disputes