Sy Challenges and Strategies of Matrix Organizations Flashcards
What are the top five contemporary challenges of matrix organizations?
Misaligned goals
unclear roles and responsibilities
ambiguous authority
lack of a matrix guardian
silo-focused employees
What is a matrix organization?
A grid-like organizational structure that allows a company to address multiple business dimensions using multiple command structures.
Name three common variants of matrix organizational structures.
Functional matrix, balanced matrix, and project matrix.
What is a functional matrix?
Employees remain full members of functional departments, and project managers coordinate efforts of functional groups.
What is a balanced matrix?
Employees are members of two organizing dimensions with equalized power and authority between them.
What is a project matrix?
Employees move between functional departments and projects, with project managers having primary control over resources.
What are the strengths of matrix organizations?
Leverages functional economies of scale
focuses on multiple business goals
facilitates innovative solutions
improves companywide focus
allows quick resource transfer
increases information flow
enhances communication skills
What are the weaknesses of matrix organizations?
Violates traditional authority principles
creates ambiguity and conflict
increases costs
can lead to resistance to change.
What is the RASIC tool used for?
To help employees clarify their roles and responsibilities.
What does RASIC stand for?
Responsible
Approve
Support
Inform
Consult
Why is a matrix guardian important?
To monitor matrix performance, identify problems, and ensure optimal matrix functioning.
What are some best practices to mitigate silo-focused behavior?
Define expectations
provide training
work across functions
build relationships
