Eriksson chapter 1,2,3,4 & Drucker Flashcards

1
Q

What is the main focus of organizational theory?

A

It studies how organizations function, including structures, processes, and behaviors.

Example: A company analyzing its hierarchy to improve efficiency.

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2
Q

What does the human relations perspective emphasize?

A

Employee well-being and motivation. Example: Implementing team-building activities to improve morale.

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3
Q

What is institutional theory?

A

Organizations follow societal norms and expectations to gain legitimacy. Example: Companies adopting environmental policies to maintain public trust.

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4
Q

What is organizational culture?

A

Shared values, beliefs, and behaviors within an organization. Example: A startup encouraging open communication and innovation.

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5
Q

How do organizations adapt to external environments?

A

Through strategies like differentiation, diversification, and collaboration.

Example: A retail brand expanding into e-commerce.

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6
Q

What is organizational structure?

A

The system that defines roles, responsibilities, and relationships.

Example: A company having departments like HR, Marketing, and Sales.

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7
Q

How does organizational structure affect decision-making?

A

It defines authority levels and centralization. Example: A highly centralized company has top-down decision-making.

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8
Q

What is machine bureaucracy?

A

A highly formalized and specialized structure with centralized decision-making.

Example: A government agency with strict procedures.

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9
Q

What are the six structural dimensions of organizations?

A

Specialization, standardization, formalization, centralization, configuration, and flexibility.

Example: A hospital groups units by specialization like neurology and cardiology.

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10
Q

What are the seven sources of innovation according to Drucker?

A

Unexpected events, incongruities, process needs, industry changes, demographics, perception changes, and new knowledge.

Example: The rise of health-conscious consumers leading to a boom in organic products.

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11
Q

What is differentiation in organizational design?

A

The variation in managerial goals, structures, and interpersonal styles across departments.

Example: The marketing team focusing on creativity while the finance team emphasizes precision.

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