Supported Living

Question 1

(January 2021) (6marks)
4b) Describe at least two ways in which an advocate can help individuals in need of care and support

Answer 1

Ways and advocator can support individuals
- Accompanying and individual to a meeting helping an individual to access information, speaking on behalf of an individual

Example situations where an advocate could help
- a case conference, Apply for benefits medical appointment, meeting with a social worker

Question 2

(January 2021) (1mark)
4a) Name an organisation that provides advocacy services

Answer 2

-British institute of learning disabilities
-CAB
-EHRC
-Empower me
-Head way
-Mencap
-Mind
-NSPCC
-SEAP
-Social Services

Question 2

Askew Trust Supported Living provides care and support for individuals who have a range
of needs relating to learning disabilities, mental health conditions, physical disabilities or
injuries.
Newly appointed care staff have an induction period. The induction is linked to the Care
Certificate and includes shadowing an experienced member of staff. Compulsory training
for all staff includes safeguarding procedures, medicines management, infection control, fire
safety procedures and manual handling.
Accurate medicine administration records are completed to show when medication has
been given.
Where people cannot communicate verbally, care plans guide staff on how each person
prefers to communicate and any special methods of communication needed, for example,
Sign Language, body language, hand signals or gestures are used.
Individuals’ nutritional needs and preferences are outlined in their records. Some individuals
have special dietary needs such as soft or pureed food to avoid choking and so a blender
is used by staff so that the range of meals available is extended. Individuals are supported
to make choices. Where needed care plans guide staff on how to support each person to
make simple choices like what food they want and what to wear. For example, a care plan
will state ‘Show two outfits and give time to decide’.
Adapted from: http://www.cqc.org.uk/location/1-2552181088 Brandon Trust Supported
Living - CQC Inspection Report 10th August 2017

(January 2019) (4marks)

2c) Identify Four examples of good practice from the info on Askew supported living

Answer 2

Respect views, choices and decisions who require care and support
-care plan states ‘show two outfits and give time to decide
-individuals supported to make choice
Provision of training
-Induction provided, infection control, fire safety
Agreed ways of working
-care plans are used
Effective communication
-Care plan guide on how each person communicates

Question 3

(January 2019) (8marks)
2c) The staff introduction at Askew trust suppor6ed living is linked to the care certificates

Answer 3

The Care Certificate
 Is a set of minimum standards that health and social care
workers are required to work to in their day to day tasks.
 Aims to ensure that all care workers have the same skills,
knowledge and behaviours to provide compassionate, safe
and high quality care and support.
 Consists of 15 standards including:
(‘standards’ counts as one feature)
Understand your role
Your personal development
Duty of care
Equality and diversity
Work in a person centred way
Communication
Privacy and dignity
Fluids and nutrition
Awareness of mental health, dementia and learning
disability
Safeguarding - adults and children
Basic life support
Health and safety
Handling information
Infection prevention and control.
 Care workers are assessed against the standards to
demonstrate they have the required knowledge and skills to
provide compassionate and high quality care.
 The assessment of the required skills must be undertaken in
the workplace.
 The standards should be covered for anyone ‘new to care’
and should form part of the induction programme.