Support and Billing

Question 1

What are the 4 Support Levels and what do they consist of?

Answer 1

1. Basic - Free
2. Developer - $29/mo, Support via email
3. Business - $100/mo, 24x7 email/chat/phone support, unlimited contacts/unlimited cases
4. Enterprise - $15,000/mo 24x7 email/chat/phone support, Only support level with TAM included

Question 2

What is a billing alarm?

Answer 2

Automatic notifications if an account goes over a set dollar amount.

Service : Cloudwatch

Question 3

True / False. Identity Access Management is a global service

Answer 3

True - You do not specify a region when dealing with IAM. You create users and groups Globally

Question 4

What are the 3 ways you can access AWS?

Answer 4

1. Via the Console
2. Programatically (using the command line)
3. Using the Software Developers Kit (SDK)

Question 5

What is an AWS Root account?

Answer 5

An Email address used to set up your AWS account that has full administrator access.

Question 6

True/False

You should always give your root account credentials to your team if needed

Answer 6

False. Instead Create a user for each individual within your organization and use.

Question 7

T/F

Always use MFA when securing your root account.

Answer 7

True

Question 8

What is the purpose of a group of users in AWS?

Answer 8

To store your users. Users will then inherit all permissions that group has.

examples
Developers
System administrators
Human Resources

Question 9

How do you set permissions on a group?

Answer 9

By applying a policy consisting of JSON. (JavaScript Objection Notation.

Question 10

What is a key value pair?

Answer 10

Policies that consist of JSON.