Supplier Selection Process Flashcards

1
Q

Why has the selection of suppliers become increasingly important?

A
  • Outsourcing
  • Supply base rationalisation
  • Long term buyer-supplier relationships
  • Supplier involvement in new product development
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2
Q

What is the supplier selection process?

A

1) Initial supplier qualification - determine minimum criteria, hygiene factors
2) Agree measurement criteria - relative/variable assessment, comparable against other candidates
3) Obtain relevant information - collating other information that might support process
4) Make selection - transparent selection, have to justify process, suppliers expect process - particularly in public sector

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3
Q

How does type of purchase affect selection process?

A

1) Straight re-buy or routine purchase
2) Modified re-buy
3) New buy

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4
Q

How does a straight re-buy or routine purchase impact supplier selection?

A
  • Extensive information concerning specifications + suppliers
  • Often will involve placing order within existing contracts + agreements
  • Able to codify what I want, low risk
  • You know the supply pool, the 3 suppliers for example
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5
Q

How does modified re-buy impact supplier selection?

A
  • New product/service from known suppliers or existing purchase from new suppliers
  • Moderate uncertainty regarding specifications and maybe suppliers
  • Redefining the service, using similar suppliers but for different service, certainty on the supply side but might not be certainty on what you’re buying
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6
Q

How does new buy impact supplier selection?

A
  • Entirely new product, no previous experience
  • No known suppliers and high level of uncertainty regarding specifications
  • New in terms of what we are ordering and who from
  • Greater risk, takes more time, involves more data
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7
Q

What are some examples of the firm’s general sourcing preferences that need to be considered in supplier selection?

A
  • Single v multiple suppliers
  • Short term v long term contract: might specify length
  • Design support capability - support in design not production
  • Domestic v foreign suppliers
  • Collaboration v arm’s length

Interdependent with the type of product but also dictated by company culture

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8
Q

What is the matrix regarding factors affecting selection process?

A

High capability of current suppliers, low importance of purchase = minor information search

Low capability of capability current suppliers, low importance of syndrome minor-moderate information search

High capability of current suppliers, high importance of purchase = minor-moderate information search

Low capability of current suppliers, high importance of purchase = major information search

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9
Q

What are the principles for tools to support selection processes?

A

Objective - use obscuring systems where different suppliers can be rated along scale

Reliable - different raters should arrive at the same conclusion

Flexible - within the structured process, evaluation should flexible to incorporate different factors and measures

Mathematically straightforward - weighting and points should be clear and transparent so that those involved in the evaluation can understand the mechanics

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10
Q

What is involved in stage 1 - initial qualification?

A
  • Limited resources reduce possibility of in-depth analysis of all suppliers
  • Purchasers often perform a first cut of potential suppliers
  • Use measures such as: manufacturing capabilities: ISO, techniques - continuous improvement, statistical process control
  • Financial viability
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11
Q

What is stage 2a - agree measurement criteria?

A

Consider factors that are most important in sourcing the product
- Others
- Cost
- Quality
- Delivery
- Flexibility
Aiming to get to a point where you can fairly and reasonably compare suppliers against criteria.

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12
Q

What is stage 2b - operationalise criteria?

A

Others: financial risk analysis, e-commerce capability, environmental analysis, reputation, ethical analysis etc

Flexibility: mix + volume

Delivery: location, lead time, on-time performance, delivery frequency. minimum lot size etc

Quality: quality system certification, quality circles, continuous improvement, ISO 9000 series

Cost: unit price, pricing terms, exchange rates, taxes and duties

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13
Q

What is stage 3 - obtain relevant information?

A

Evaluation from supplier information - request for information (RFI) request for quotes (RFQs)

Supplier visits - arrange plant tours, financial audits

Use of preferred suppliers

Third party information e.g Dun and Bradstreet

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14
Q

What is stage 4 - make selection?

A
  • Effort reflects type of product
  • Use of multi criteria decision making (MCDM0 models e.g AHP)
  • Models used to weight selection criteria and aid selection decision making process
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15
Q

What is the analytical hierarchy process (AHP)?

A
  • Commonly used in substantial purchasing, strategically important suppliers
  • Decision making for prioritising alternatives when multiple criteria are considered
  • Assigning weights to different criteria, the alternative with the highest weighted score is selected
  • Framework to formalise evaluation and trade-offs
  • Use pairwise comparisons to express the relative importance of each criteria vs the other
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16
Q

How are pairwise comparisons ranked?

A
  • Equally preferred
  • Moderately preferred
  • Strongly preferred
  • Very strongly preferred
  • Extremely preferred
17
Q

What are the steps to AHP?

A

1) Assign weights to criteria - develop a set of pairwise comparisons
2) Calculate criteria weights
3) Evaluate individual suppliers - compare each supplier against criteria
4) Calculate supplier weights

18
Q

How are criteria weights calculated in AHP?

A

Use the weights from the pairwise comparisons matrix

  • Sum the elements in each column
  • Divide each value by its column total
  • Compute row averages –> weights should add up for 1, e.g innovation accounts for 61% of selection importance
19
Q

What are the limitations of AHP?

A
  • AHP driven by the judgements of the decision maker
  • Process can be subject to simple errors or manipulation
  • AHP reliant upon relatively consistent decisions
  • Pairwise comparison matrix allows for some inconsistencies in the decisions
  • The process is not very parsimonious