Make or Buy Decisions Flashcards

1
Q

What goes into the transformation process?

A
  • Materials
  • Information
  • Customers
  • Staff
  • Facilities
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2
Q

What are the three levels of process perspective?

A

Supply network level - flow between operations

Operational level - flow between processes

Process level - flow between resources

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3
Q

What do supply networks involve?

A

Involves flow of materials, people and information. Need to understand these and decide how much to outsource.

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4
Q

What is the make (do) or buy dilemma?

A

Deciding how much of the supply chain to own - suppliers that you do not directly employ are still your responsibility even if they are not visible, you still to blame

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5
Q

How is transaction cost economics used in do or buy decision making?

A

TCE attempts to explain the existence of firms and formation of alliance structures

Coase (1937) –> existence of firms was predicted on the costs of using the market mechanism (transaction costs)
i.e the price of making is not the total cost

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6
Q

What are the costs involved in make/do or buy decisions?

A
  • Maintaining equipment
  • Opportunity cost
  • Delivery
  • Cost of search
  • Contracting
  • Negotiation
  • Order placing costs
  • Authorisation costs
  • Legal
  • Exit costs
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7
Q

What are transaction costs?

A
  • Costs of planning, adapting, coordinating and safeguarding exchange
  • Costs vary according to the nature of the transaction
  • Where these are high, TCE predicts that it is more efficient to coordinate activity within the boundaries of the firm
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8
Q

What are the key drivers of TCE decision making?

A
  • Transaction characteristics
  • Behavioural characteristics
  • -> transaction costs –> do or buy?
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9
Q

What are transaction characteristics?

A

Frequency - cost is higher when transactions are frequent

Asset specificity - ability to specify what you want e.g easy to specify specifications for a pen, camera has high asset specificity

Uncertainty - cost of mitigating risk, where uncertainty is low, transaction cost is low and where it is high, transaction cost is high

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10
Q

What are behavioural characteristics and how did Williamson (1975 and 1985) predict that transaction costs arise?

A

Bounded rationality - rationality limited to the amount of info that they have, cognitive limitations of their mind, finite amount of time to make decision

Opportunism - where suppler intentionally underperforms, might not be aware of this until later down the line e.g plumbing - using cheaper materials

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11
Q

What is the general rule for make/do or buy?

A

If the cost of using the market goes up due to transaction cost, do things in house.

When the market is straightforward to use, use the market.

High - frequency, asset specificity, uncertainty, bounded rationality and opportunism make the cost of using the market high

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12
Q

How is TCE summarised?

A
  • Theory of efficiency
  • Boundaries set by minimising transaction costs
  • Transaction costs determined buy - behavioural characteristics, transaction characteristics
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13
Q

What are the criticisms of TCE?

A
  • Focuses on cost minimisation not on value maximisation
  • Assumes that capabilities pre-exist and can be developed equally in all firms (not possible in real life)
  • Implies that all firms facing the similar set of transactional attributes will reach similar conclusions regarding insourcing and outsourcing
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14
Q

What is the Resource Based View (RBV)?

A
  • Views the firm as a bundle of resources
  • Strategic view regarding the things we do and outsource, source of competitive advantage
  • Resources and capabilities = intangible + tangible assets firms use to conceive of and implement strategies that improve performance
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15
Q

How is the RBV incorporated into make/do-or-buy decisions?

A

Have we got the capabilities/resources within the boundaries of the firm?
- Yes = make

No –>
Can we develop the required capabilities?
- Yes = make

No –>
Can we access the required resources?
- Yes = make
- No = buy

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16
Q

What are strategic resources?

A

Those that are valuable, rare, inimitable and non-substitutable –> lead to sustainable competitive advantage

17
Q

What are valuable resources?

A

Those that enable a firm to implement strategies to improve efficiency or effectiveness

They should increase benefits or reduce sacrifices

18
Q

What are rare resources?

A

Unique - if every firm has the valuable resource, it cannot result in competitive advantage

19
Q

How can resources be inimitable?

A

Unique historical conditions - path dependencies

Casual ambiguity - link between resources and SCA is poorly understood

Social complexity - interpersonal relations, culture

20
Q

What are non-substitutable resources and what kinds of substitutes are there?

A

No strategically equivalent valuable resource that can be used to implement the same strategy

Similar substitutes - two competing, but different management teams

Different substitutes - charismatic leader, systematic planning process

21
Q

What are the criticisms of RBV?

A

Too internal? – doesn’t consider assets from external supply networks

  • Extended RBV
  • Opportunism

More contingent perspective required
- When are specific resources required?

More detail on resource development required

22
Q

How is RBV summarised?

A
  • Theory of competitive advantage
  • Capability contingent perspective to make or buy decision
  • Contingent upon costs of developing and acquiring desired resources and capabilities
23
Q

How does the resource position and potential for opportunism matrix influence make-do-or-buy decisions?

A

Superior resource position + low potential for opportunism = RBV –> make TCE –> buy (contradictory)

Superior resource position + high potential for opportunism = RBV + TCE –> make (complementary)

Weaker resource position + low potential for opportunism = RBV + TCE –> buy (complementary)

Weaker resource position + high potential for opportunism = RBV –> buy, TCE –> make
(contradictory)

24
Q

How can models be integrated into make-do-or-buy decisions?

A
  • Combining the philosophy of TCE and RBV
  • TCE - cost based approach, short term, RBV - long term strategic view
  • Transaction cost as well as core capabilities must be considered