Supplement Flashcards
Where does the Captain/ Pilot in Command (PIC) sit?
First Seat A/C Left
Where does the First Officer/ Second in Command (SIC)?
First Seat A/C Right
Flight Deck Configuration
Two main seats and one observer jumpseat
How many water shut off valves are there on the A/C?
4: 1 in each Galley and 1 in each LAV
What affects the weight and balance of the A/C?
Fuel
# of Guests
Cargo
Seat Configuration
How many oxygen masks per seat group?
3
How many oxygen masks per Galley?
2
How many oxygen masks per jumpseat?
2
How many oxygen masks per LAV?
2
SR
Safety Report
CRO
Complaint Resolution Official
CG
Center of Gravity
CFR
Code of Federal Regulations
DO
Director of Operations
ATC
Air Traffic Control
What is the acronym covered during the pre-flight briefing?
I’M S.A.F.E
Revision
Permanent Change to manual
Bulletin
Temporary change to a manual
How many seats on the E195?
118
CMS
Company Manual System
How many hours can your schedule be extended to?
16 hours
How many hours of rest must you have after 14 hours of work?
10 hours
What is OWE? Where is it?
Over Wing Exit
It’s located in row 14 on the E195
What must the FA receive from guests in the exit row?
Verbal confirmation
FAs must not be less than ______ feet or ______ rows away when the cart is in the aisle.
10 feet, 3 rows
Who requires the 3-point briefing?
Guests:
-traveling with children
-traveling with CRS
-special assistance guests
-elderly
True or false: You should dump all liquids in the sink.
False. All non-water liquids should be dumped in the toilet.
In which direction should all FAs head point when bracing in preparation for take off?
FWD, toward the cockpit.
True or False: When boarding, FA2 will be located in the FWD.
False
What technique is used when you have an issue with a guest? How often should you use the technique?
Listen
Ask for compliance
Solve
Thank
You should use the technique once per passenger/guest.
Who delivers the pre-flight briefing?
Pilot in Command or PIC
To whom does the FA tell “cabin is secure”?
GSA
True or False: Weight imbalance is only an issue for take off and landing.
True
Once all doors are armed and cross-checked, and all FAs verify that the cabin is secure, FA___ will report to the flight deck that the “_______________________”.
1, cabin is ready for taxi
Who handles complaints related to disabilities?
CROs
Who does FA3 report to?
FA1
Who does FA2 Report to?
FA1
When can someone with a POC can sit in an aisle seat?
When now one is in the window seat
After the Pilot makes the last announcement to be seated for take off and after the final compliance check has been completed upon or before landing, what should FA1 do?
FA1 pick up intercom, press Pilot button and hangs up (also know as a prank call)
Where is FA1’s jumpseat located?
L1 Door
Where is FA2’s jumpseat located?
L2 Door
Where is FA3’s jumpseat located?
R2 Door
When does the safety demo occur?
During Taxi
True or False: Only FA1 is responsible for updating their CMS (FAM) before duty.
False. (Every FA should update their CMS (FAM) before duty.)
One FA is required per every ______ passenger seats.
50
What is Sterile Cockpit?
Any critical phase of flight, i.e. taxi, takeoff, landing.
When does sterile flight deck first begin?
Upon flight deck door closure for departure.
What flight attendant is responsible for checking TDK?
FA3
What is turbulence?
Irregular movements
GOM
General Operations Manual
ESP
Exit Seating Program
COB
Carry-on Baggage Program
FATM
Flight Attendant Training Manual
SSA
Secret Service Agent
TDP
Tarmac Delay Program
TDK
Tarmac Delay Kit
Sterile Cockpit occurs under ________ feet.
10,000
What must an FA do when the seatbelt sign is on if safe to do so?
A compliance check for through cabin, if safe.
True or False: Service animals can sit in the bulkhead and exit row.
False. They cannot sit in the exit row.
What does GSA use to verify if someone can ride in the flight deck jumpseat?
CASS (Cockpit Access Security System)
After six days of duty, how many hours of rest are required?
24 hours
How many intercoms are in the cabin?
3
SMS
Safety Management System
What is the carry on allowance?
1 carry on and 1 personal item
4 Bs
Bins
Bags
Briefings
Butts
True or False: Full uniforms are not required for charter flights.
False
True or False: A CRS can be placed in an Exit Row, as long as it isn’t blocking anyone’s access to the aisle.
False. A CRS should never be placed in an exit row.
True or False: FA3 has dual door responsibly.
False. FA 1 has dual door responsibility.
What is the maximum number of infants that can be aboard the A/C?
12
E.S.C.A.P.E?
Exits
Signal to Evaluate
Commands
Assess
Procedures
Equipment
True or False: The cabin should be completely dark upon take-off.
False. The cabin should never be completely dark.
If your iPad stops working inflight, notify the ______.
Captain
How many days do you have to read and sign revisions?
14
What is the alcohol limit?
.02
What must an FAA inspector present when boarding?
Form 110A
MEL
Minimum Equipment List
Who do you report to for duty requirements?
Off duty- Manager
On duty- IOCC & Captain
What signs are required to be in the LAV?
No smoking
No Tampering
What service animals are allowed on the A/C?
dogs
What pets are allowed on the A/C?
Cats and Dogs
How many certified and qualified pilots per flight?
2
Who cannot sit in the exit row?
-Anyone responsible for children
-Non-English speakers
-Individuals under 15
When are masks deployed?
Altitude pressure of 14,000 feet or higher
What are the lighted signs in the aircraft?
No smoking
Fasten Seatbelts
What do the FA handset buttons consist of? I’m
- PA
- ATTND
- Pilot Button
- EMER Pilot Button
What does the FA say if they can’t make a PA?
Sit down and fasten seatbelts.
During turbulence, what must be done?
Compliance checks for seatbelts
True or False: FAs can use carts on the ground.
False
When do you bring out the Tarmac Delay Kit (TDK)?
By the 2 hour mark
Where are the FA duties listed?
Table 3-8: E190/195 Flight Attendant Duty Positions
What are FA primary doors?
FA1 L1, FA2 L2,FA3 R2
What is fit for duty mean?
have all 6 items and not impaired
What makes up a flight crew
2 Pilots, 3 FA
What should FA’s do when a pax rushes the FD?
Shot DOOR, DOOR, DOOR
Who dose the I’m safe preflight briefing?
PIC