Supplement Flashcards

1
Q

Where does the Captain/ Pilot in Command (PIC) sit?

A

First Seat A/C Left

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2
Q

Where does the First Officer/ Second in Command (SIC)?

A

First Seat A/C Right

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3
Q

Flight Deck Configuration

A

Two main seats and one observer jumpseat

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4
Q

How many water shut off valves are there on the A/C?

A

4: 1 in each Galley and 1 in each LAV

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5
Q

What affects the weight and balance of the A/C?

A

Fuel
# of Guests
Cargo
Seat Configuration

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6
Q

How many oxygen masks per seat group?

A

3

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7
Q

How many oxygen masks per Galley?

A

2

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8
Q

How many oxygen masks per jumpseat?

A

2

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9
Q

How many oxygen masks per LAV?

A

2

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10
Q

SR

A

Safety Report

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11
Q

CRO

A

Complaint Resolution Official

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12
Q

CG

A

Center of Gravity

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13
Q

CFR

A

Code of Federal Regulations

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14
Q

DO

A

Director of Operations

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15
Q

ATC

A

Air Traffic Control

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16
Q

What is the acronym covered during the pre-flight briefing?

A

I’M S.A.F.E

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17
Q

Revision

A

Permanent Change to manual

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18
Q

Bulletin

A

Temporary change to a manual

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19
Q

How many seats on the E195?

A

118

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20
Q

CMS

A

Company Manual System

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21
Q

How many hours can your schedule be extended to?

A

16 hours

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22
Q

How many hours of rest must you have after 14 hours of work?

A

10 hours

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23
Q

What is OWE? Where is it?

A

Over Wing Exit
It’s located in row 14 on the E195

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24
Q

What must the FA receive from guests in the exit row?

A

Verbal confirmation

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25
Q

FAs must not be less than ______ feet or ______ rows away when the cart is in the aisle.

A

10 feet, 3 rows

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26
Q

Who requires the 3-point briefing?

A

Guests:
-traveling with children
-traveling with CRS
-special assistance guests
-elderly

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27
Q

True or false: You should dump all liquids in the sink.

A

False. All non-water liquids should be dumped in the toilet.

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28
Q

In which direction should all FAs head point when bracing in preparation for take off?

A

FWD, toward the cockpit.

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29
Q

True or False: When boarding, FA2 will be located in the FWD.

A

False

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30
Q

What technique is used when you have an issue with a guest? How often should you use the technique?

A

Listen
Ask for compliance
Solve
Thank

You should use the technique once per passenger/guest.

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31
Q

Who delivers the pre-flight briefing?

A

Pilot in Command or PIC

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32
Q

To whom does the FA tell “cabin is secure”?

A

GSA

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33
Q

True or False: Weight imbalance is only an issue for take off and landing.

A

True

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34
Q

Once all doors are armed and cross-checked, and all FAs verify that the cabin is secure, FA___ will report to the flight deck that the “_______________________”.

A

1, cabin is ready for taxi

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35
Q

Who handles complaints related to disabilities?

A

CROs

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36
Q

Who does FA3 report to?

A

FA1

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37
Q

Who does FA2 Report to?

A

FA1

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38
Q

When can someone with a POC can sit in an aisle seat?

A

When now one is in the window seat

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39
Q

After the Pilot makes the last announcement to be seated for take off and after the final compliance check has been completed upon or before landing, what should FA1 do?

A

FA1 pick up intercom, press Pilot button and hangs up (also know as a prank call)

40
Q

Where is FA1’s jumpseat located?

A

L1 Door

41
Q

Where is FA2’s jumpseat located?

A

L2 Door

42
Q

Where is FA3’s jumpseat located?

A

R2 Door

43
Q

When does the safety demo occur?

A

During Taxi

44
Q

True or False: Only FA1 is responsible for updating their CMS (FAM) before duty.

A

False. (Every FA should update their CMS (FAM) before duty.)

45
Q

One FA is required per every ______ passenger seats.

A

50

46
Q

What is Sterile Cockpit?

A

Any critical phase of flight, i.e. taxi, takeoff, landing.

47
Q

When does sterile flight deck first begin?

A

Upon flight deck door closure for departure.

48
Q

What flight attendant is responsible for checking TDK?

A

FA3

49
Q

What is turbulence?

A

Irregular movements

50
Q

GOM

A

General Operations Manual

51
Q

ESP

A

Exit Seating Program

52
Q

COB

A

Carry-on Baggage Program

53
Q

FATM

A

Flight Attendant Training Manual

54
Q

SSA

A

Secret Service Agent

55
Q

TDP

A

Tarmac Delay Program

56
Q

TDK

A

Tarmac Delay Kit

57
Q

Sterile Cockpit occurs under ________ feet.

A

10,000

58
Q

What must an FA do when the seatbelt sign is on if safe to do so?

A

A compliance check for through cabin, if safe.

59
Q

True or False: Service animals can sit in the bulkhead and exit row.

A

False. They cannot sit in the exit row.

60
Q

What does GSA use to verify if someone can ride in the flight deck jumpseat?

A

CASS (Cockpit Access Security System)

61
Q

After six days of duty, how many hours of rest are required?

A

24 hours

62
Q

How many intercoms are in the cabin?

A

3

63
Q

SMS

A

Safety Management System

64
Q

What is the carry on allowance?

A

1 carry on and 1 personal item

65
Q

4 Bs

A

Bins
Bags
Briefings
Butts

66
Q

True or False: Full uniforms are not required for charter flights.

A

False

67
Q

True or False: A CRS can be placed in an Exit Row, as long as it isn’t blocking anyone’s access to the aisle.

A

False. A CRS should never be placed in an exit row.

68
Q

True or False: FA3 has dual door responsibly.

A

False. FA 1 has dual door responsibility.

69
Q

What is the maximum number of infants that can be aboard the A/C?

A

12

70
Q

E.S.C.A.P.E?

A

Exits
Signal to Evaluate
Commands
Assess
Procedures
Equipment

71
Q

True or False: The cabin should be completely dark upon take-off.

A

False. The cabin should never be completely dark.

72
Q

If your iPad stops working inflight, notify the ______.

A

Captain

73
Q

How many days do you have to read and sign revisions?

A

14

74
Q

What is the alcohol limit?

A

.02

75
Q

What must an FAA inspector present when boarding?

A

Form 110A

76
Q

MEL

A

Minimum Equipment List

77
Q

Who do you report to for duty requirements?

A

Off duty- Manager
On duty- IOCC & Captain

78
Q

What signs are required to be in the LAV?

A

No smoking
No Tampering

79
Q

What service animals are allowed on the A/C?

A

dogs

80
Q

What pets are allowed on the A/C?

A

Cats and Dogs

81
Q

How many certified and qualified pilots per flight?

A

2

82
Q

Who cannot sit in the exit row?

A

-Anyone responsible for children
-Non-English speakers
-Individuals under 15

83
Q

When are masks deployed?

A

Altitude pressure of 14,000 feet or higher

84
Q

What are the lighted signs in the aircraft?

A

No smoking
Fasten Seatbelts

85
Q

What do the FA handset buttons consist of? I’m

A
  1. PA
  2. ATTND
  3. Pilot Button
  4. EMER Pilot Button
86
Q

What does the FA say if they can’t make a PA?

A

Sit down and fasten seatbelts.

87
Q

During turbulence, what must be done?

A

Compliance checks for seatbelts

88
Q

True or False: FAs can use carts on the ground.

A

False

89
Q

When do you bring out the Tarmac Delay Kit (TDK)?

A

By the 2 hour mark

90
Q

Where are the FA duties listed?

A

Table 3-8: E190/195 Flight Attendant Duty Positions

91
Q

What are FA primary doors?

A

FA1 L1, FA2 L2,FA3 R2

92
Q

What is fit for duty mean?

A

have all 6 items and not impaired

93
Q

What makes up a flight crew

A

2 Pilots, 3 FA

94
Q

What should FA’s do when a pax rushes the FD?

A

Shot DOOR, DOOR, DOOR

95
Q

Who dose the I’m safe preflight briefing?

A

PIC