Supplement Flashcards
Where does the Captain/ Pilot in Command (PIC) sit?
First Seat A/C Left
Where does the First Officer/ Second in Command (SIC)?
First Seat A/C Right
Flight Deck Configuration
Two main seats and one observer jumpseat
How many water shut off valves are there on the A/C?
4: 1 in each Galley and 1 in each LAV
What affects the weight and balance of the A/C?
Fuel
# of Guests
Cargo
Seat Configuration
How many oxygen masks per seat group?
3
How many oxygen masks per Galley?
2
How many oxygen masks per jumpseat?
2
How many oxygen masks per LAV?
2
SR
Safety Report
CRO
Complaint Resolution Official
CG
Center of Gravity
CFR
Code of Federal Regulations
DO
Director of Operations
ATC
Air Traffic Control
What is the acronym covered during the pre-flight briefing?
I’M S.A.F.E
Revision
Permanent Change to manual
Bulletin
Temporary change to a manual
How many seats on the E195?
118
CMS
Company Manual System
How many hours can your schedule be extended to?
16 hours
How many hours of rest must you have after 14 hours of work?
10 hours
What is OWE? Where is it?
Over Wing Exit
It’s located in row 14 on the E195
What must the FA receive from guests in the exit row?
Verbal confirmation
FAs must not be less than ______ feet or ______ rows away when the cart is in the aisle.
10 feet, 3 rows
Who requires the 3-point briefing?
Guests:
-traveling with children
-traveling with CRS
-special assistance guests
-elderly
True or false: You should dump all liquids in the sink.
False. All non-water liquids should be dumped in the toilet.
In which direction should all FAs head point when bracing in preparation for take off?
FWD, toward the cockpit.
True or False: When boarding, FA2 will be located in the FWD.
False
What technique is used when you have an issue with a guest? How often should you use the technique?
Listen
Ask for compliance
Solve
Thank
You should use the technique once per passenger/guest.
Who delivers the pre-flight briefing?
Pilot in Command or PIC
To whom does the FA tell “cabin is secure”?
GSA
True or False: Weight imbalance is only an issue for take off and landing.
True
Once all doors are armed and cross-checked, and all FAs verify that the cabin is secure, FA___ will report to the flight deck that the “_______________________”.
1, cabin is ready for taxi
Who handles complaints related to disabilities?
CROs
Who does FA3 report to?
FA1
Who does FA2 Report to?
FA1
When can someone with a POC can sit in an aisle seat?
When now one is in the window seat