Supervision chapter 4 Flashcards
performance effect
whether or not the lack of a decision will keep others form doing their jobs
size
the task f making the decision
personal political decision
benifits the supervisor or his or her career
rewarding
someone or repaying a favor sometimes another supervisor will ask for your support now in exchange for his or her supporting you later
politically punishing decision
can occur when someone has failed to support others or has embarrassed a supervisor or manager, or when some indiscreation is beyond the reach of existing disciplinary policies
emergency deision
made in a crisis situation
quick decision
there is time to make it but the supervisor makes it fast anyway
delaying decisions
one that has been postponed fr longer tha the amount of time needed to make it
barrier decision
decision making is delayed or avoided by adding new conditions that must be met before the decision can be made
emotional decision
based on sentiment, “gut reaction” or some other subjective criterion
buck passing decisions
passing on a decision a supervisor should rightfully make because it is an unpleasant, unpopular, or risky decisionor due to lack of supervisor confidence can be self defeating
intuition
defined as knowledge and experience in a particular field or area
recongnition primed decisionn making
the making of intuitive decisions through one of three methods
heuristic
rule of thumb, a guide that works most of the time
satisficing
a barrier to decision making, they short circuit the full process
false consensus
people often assume everyone else is just like they are or they fail to see how others could not think or feel the way they do
problem
an unresolved questionthat requires a solution that must be created rather than simply identified
constraints
or limits are concerned with what can and cannot be done
single part problem
one that cannot be divided into separte segments, each needing its own solution
multi part problem
has smaller, separate problems imbedded within the main problem
chronological order
means arranging it by date
analogical order
means grouping information according to similarities
causal order
to group by cause and effect
algorithm
a procedure with a specific set of instructions designed to solve certain problems
