study questions Flashcards

1
Q

Techno-Socioeconomic oriented Business
Which are the three interacting scientific disciplines of this approach?

Explain the four intersections of the three superordinate scientific disciplines.

Which 3 questions must always be taken into account when making economic decisions?

A

economic sociology: configuration of economy through social action and the configuration of human coexistence by the economy
techno sociology: describing influence of technology and technique on society and individual people
techno economy: economic theory of technological progress
intersection of all three: technologically and socio-economically oriented business studies, description and design of techno-socio-economic systems at micro-economic (operational) level

  • Is the problem technically solvable?
  • Is the decision economically meaningful?
  • What is the impact on people directly/indirectly?
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2
Q

imputed interest (calculation + sketch)

A
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3
Q

imputed interest (calculation + sketch)

A
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4
Q

cost center accounting

A
  • Final cost centers: directly serve product production, costs into product cost accounting
  • Pre cost centers: costs transferred to other centers, not directly in product costs
  • Cost center accounting stages: Primary costs allocation, Secondary costs allocation, Calculation rates computation
  • Cost distribution tasks: Overhead costs distribution, cost centers costs apportionment, calculation rates determination, profitability figures calculation
  • Cost distribution sheet usage: Record costs, distribute and apportion costs, determine rates
  • Pre costs allocation methods: Direct allocation, Step-down allocation (partial services recognition)
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5
Q

Draw a “Line and Staff” organization.
Explain the concept of the Line and Staff organization.
Explain the benefits and costs (disadvantages) of the Line and Staff organization.

A

Line officers (individuals who hold positions in the direct chain of command) are assisted by the staff. Staff’s role is advisory in nature. Staff does not have any authority for directives! It is only responsible for planning and controlling.

  • Benefits Line-organization:
    o Coordination and expertise within functional areas
    o Well-defined information path for employees
  • Problems:
    o Time/costs to coordinate departments
    o Operating decisions
    o Coordination failures across departments
    o Employees concentrating on their own functional specialties rather than on the customer
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6
Q

Draw a “Matrix organization.”
Explain the concept of the Matrix organization.
Explain the advantages and disadvantages (problems) of the Matrix organization.

A

Matrix organizations have functional departments such as finance and marketing.
Members of the departments are assigned to cross-functional product teams (subunits).
Team members report to both a product manager and a functional supervisor.

Advantage:
o Individuals are more likely to focus on the overall business process
o Functional departments help to ensure functional excellence
o Provide more clearly identified opportunities for development
Potential problem:
o Intersecting lines of authority

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7
Q

The value chain model

A

formulates strategies, identifies competitive advantage, and develops interrelationships between activities.

Activities in value chain are interdependent, with output of one becoming input for the next.

Value added at each stage.

Manufacturing and marketing rely on Innovation process.

Coordination between stages is essential.

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8
Q

Define the following terms exactly and give 2 examples for each type of costs:
a. Direct costs:
b. Indirect costs

What are “special costs of production/sale”? Give one example for production and one for sale.

What is a “cost object”? Give 3 different examples for cost objects.

A

a. Direct costs: (direct material costs, direct labour costs)
* Costs are related directly to the cost object AND
* Can be traced to it in an economically feasible way
b. Indirect costs (consumption of lubricants, auxiliary wages)
* Costs are not related directly to the cost object OR
* Costs are related directly to the cost object BUT can not be traced in an economically feasible way

Special costs are costs for special services (eg. For a particular order)
Production: special processing, special equipment
Sale: special cargo, special packaging

Cost object is any activity (product) for which a separate measurement of costs is desired.

examples for cost objects:
* Product: a ten-speed bicycle
* Service: Airline flight from Los Angeles to London
* Activity: A test to determine the quality level of a television set
* Department´: production department

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9
Q

Special cost terms
Sunk costs, idle time costs, opportunity costs

A
  • Sunk costs: Costs which are not relevant to present decisions, because they do not change these decisions
  • Idle time costs: Idle time is unproductive time, Part of the fix costs which are not utilized
  • Opportunity costs: values of benefits foregone when one decision alternative is selected
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10
Q

What are “imputed interests”?
Explain the reason for calculating imputed interests.
How do you calculate imputed interests? (Name all variables)
For which assets must imputed interests be calculated?

A

Attributed interest income without payment, used in taxation and accounting for loans and financial instruments
= Costs equivalent to the company’s capital lock-up
= Opportunity costs of alternative use of capital

reason: account for the opportunity cost of using the company’s own capital in business operations, instead of investing it elsewhere for a potential return. Provides more comprehensive understanding of the total costs of operations, helping businesses make more informed financial and operational decisions.

assets: current and fixed assets

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11
Q

Into which classes are materials divided? Describe them.

A

Direct Materials:
* Can be physically identified with a specific product
* Value is relatively high

Indirect Materials:
* Auxiliary Materials
* Can be physically identified with a specific product
* Value is relatively low
* Operating Materials
* Materials/Energy used for the run of a machine

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12
Q

Define the following terms:
a. Current value of a cash flow
b. Net present value of a cash flow

A

a: Current/present value: Nominal value at the time of the payment transaction.
b: Net present value: Value of a payment compounded respectively discounted to a specific reference date.

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13
Q

Cost comparison method (CCM)
Explain the premises of the CCM.
What strengths and weaknesses does the CCM have?

A

Uniform income per unit: Assumes same income per unit across all alternatives; compare unit costs for varying volumes.

Average values: Utilizes average figures like costs, plant utilization; disregards timing differences of costs.

Relative profitability: Evaluates alternatives based on relative, not absolute, profitability.

Exclusion of project revenues: Ignores project-specific revenues; assumes identical product quality and quantity.

Comparable investment lifespans: Requires similar lifespans for all investment alternatives.

Similar average capital expenditures: Presumes roughly equivalent average capital expenditures across alternatives.

Strengths: simple calculations
Weaknesses:
* Premises are very restrictive
* Unreliable Estimations: predictions can be difficult and time consuming
* static perspective: only considers an ‘average’ period
* Neglecting the issue of capacity utilization as well as the cost composition (fixed vs. variable costs)
* Data Certainty Assumption: The assumption of certainty is unrealistic. Eg. Production volumes are often uncertain

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14
Q

Static methods of investment appraisal:

A
  • Cost comparison method (CCM)
  • Profit Comparison Method (PCM)
  • Average Rate of Return Method (ARR)
  • Static Payback Period (Payoff-) Method (SSP)
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15
Q

Dynamic methods of investment appraisal

A

Discounted Cash flow methods
* Net present value method (NPV)
* Internal Rate of Return Method (IRR)
* Annuity method (AM)

End of value methods
* Compound Value Method (CV)
* Critical Debt Interest rate Method (CDIR)
* Visualization of financial implications method (VoFI)

Dynamic payback period method (DPP)

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16
Q

Net Present Value method (NPV)
Explain the Net Present Value method.
What strengths and weaknesses/problems does the NPV have?

A
  • one of the most widely known and used methods
  • NPV is the monetary gain from a project, computed by discounting all future cash flows related to the project back to time t = 0
  • Reference Date of the calculation: Start of usage time

strenghts:
* relatively simple calculations
* more realistic assumptions compared to the static models

weaknesses/problems:
* Unreliable Estimations: Making predictions can be difficult and time-consuming
* A Single target (money) measure may be insufficient
* Requirement of Known Project Life

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17
Q

The Four P’s of the Marketing Mix

A

framework for developing and implementing effective marketing strategies

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18
Q

Explain the term “Price Elasticity of Demand.”
How is the “Price Elasticity of Demand” to be calculated? Name all terms.
Draw an inelastic and an elastic demand. Name all coordinates and curves.

A

sensitivity of the quantity demanded of a good or service to a change in its price
price increase results in a small drop in demand, it’s said to be inelastic
price increase leads to a significant drop in demand, it’s considered elastic

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19
Q

Explain and draw the Kano Model.
In which project activities is the Kano Model useful?

A

theory for product development and customer satisfaction. It classifies product attributes into three categories:
Threshold/basic Attributes: basic, expected attributes. Improving -> diminishing returns
missing or poorly -> customer dissatisfaction is high
Performance Attributes: More is better. Directly impact customer satisfaction. Most verbalized customer needs.
Excitement/delight Attributes: Unexpected, satisfy latent needs. Presence boosts satisfaction significantly, absence doesn’t harm.

used in:

Identifying customer needs
Determining functional requirements
Concept development
Competitive analysis

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20
Q

Which factors are affecting market demand? How do they affect demand?

A
  • Product’s Price: Affects quantity demanded.
  • Income: Higher income boosts demand.
  • Quality: Superior quality elevates demand.
  • Advertising: Enhances demand via brand loyalty.
  • Substitutes: Price hikes in one product boost demand for substitutes. e.g. samsung higher price -> apple demand increase
  • Complements: Lower prices for complements increase demand, e.g. lower PS4 price -> increased demand for games compatible
  • Seasonal Factors: Influence usage, altering demand, e.g. winter fuel/warm clothes
  • Future Price Expectations: Anticipated increases can drive current demand. e.g. gold
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21
Q

Describe the core marketing concept.

A

social and managerial process of creating and exchanging value through products
Human needs (state of deprivation), shaped by culture and personality, transform into wants, wants transform into demands if backed by buying power

Product: anything that can be offered to market for attention, acquisition, use or consumptions to satisfy need or want

exchange: obtaining a desired product by offering somethingin return
transaction: definitive trade between two parties (two defined things, agreed upon conditions)
market: location where buyers and sellers interact to exchange products for money. Set of actual and potential buyers of product.

Directing efforts to identify needs for successful product creation.

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22
Q

Product Life Cycle
Draw the sales and profit over the product lifetime (PLC).
Explain the 5 stages of the PLC (5 points):

A
  1. Product development: Idea creation, development.
  2. Introduction: Launch, initial sales, low profits, high prices.
  3. Growth: Sales boost, new competition enters market, stable/lower prices, manifacturing costs fall
  4. Maturity: High competition, lower prices, new user targeting, profit starts dropping,
  5. Decline: Falling sales and profits, alternatives become better/newer, changing tastes.
23
Q

Which realistic general pricing approaches do you know?
Explain them.

A

Cost-based pricing:
* Cost-plus pricing: Price set by adding standard markup to the product cost.
* Break-even/target profit pricing: Price aimed at achieving break-even or target profit.

Buyer-based pricing:
* Perceived-value pricing: Price matches buyer’s perceived value. Influences include buyer behavior, wholesale margin, price elasticity of demand.

Competition-based pricing:
* Going-rate pricing: Price based on competitors’ prices.
* Sealed-bid pricing: Price based on expected competitor pricing for bidding.

24
Q

Which realistic general pricing approaches do you know?
Explain them.

A

Cost-based pricing:
* Cost-plus pricing: Price set by adding standard markup to the product cost.
* Break-even/target profit pricing: Price aimed at achieving break-even or target profit.

Buyer-based pricing:
* Perceived-value pricing: Price matches buyer’s perceived value. Influences include buyer behavior, wholesale margin, price elasticity of demand.

Competition-based pricing:
* Going-rate pricing: Price based on competitors’ prices.
* Sealed-bid pricing: Price based on expected competitor pricing for bidding.

25
Q

Fill in the “Core functions of the HRM.”
Human Resource Management

A

Human Resource Management

26
Q

What are the core functions of the Human Resource Management?
Explain the core functions briefly.

A
  1. Human Resource Planning: Determining future HR needs, considering quantity, quality, spatial and time aspects.
  2. Recruitment and Selection: Acquiring the needed employees efficiently, potentially using headhunters.
  3. Human Resource Development: Enhancing employee knowledge and skills, planning, executing, and evaluating training programs.
  4. Operational use of Personnel and Motivation: Assigning employees to appropriate positions, focusing on motivation.
  5. Personnel Administration and Maintenance: Tracking employee data including personal histories, skills, capabilities, accomplishments, and salary.
  6. Employee Release: Managing employee exits due to retirement or transitioning to another company.
27
Q

What is the “Financial equilibrium” of a company?
What means:

“Too low liquidity”?
“Excess liquidity”?
What means “Independence of a company”?

A

Balance between
profitability <->
liquidity, safety, independence

profitabilty: interest on the funds used
Liquidity: Ability to pay the correct amount in time
security: Maintaining liquidity, minimizing losses, achieving profit targets, using equity as risk reserves

  1. Too Low Liquidity: Limited ability to meet payment obligations, affecting financial operations. Non-utilization of cash discounts, expansion of credit volume.
  2. Excess Liquidity: More financial resources than expected demand, potentially limiting profitability.

Independence: The company is not (or limited) influenced in its operational decisions from the outside

28
Q

Explain the “Letter of Credit.”
Purpose of the letter of credit.
Explain the steps in a letter of credit transaction.

A

A secure financial instrument in international trade
guarantee from a bank on behalf of the buyer that payment to exporter (seller) will be made if conditions are met
Protects both buyer and seller, ensures credibility.

Purpose: Opens doors to international trade, substitutes bank for buyer as source of payment, offers financing opportunities, provides bank expertise for trade transactions, ensures payment only when terms are met.

Steps:
1. Sales Contract: Agreement between buyer and seller.
2. Application & Agreement: Contract between issuing bank and customer.
3. Issuance of LC: Bank prepares LC as per application, forwards to advising bank for confirmation.
4. Advising: advising bank forwards of LC to beneficiary, adding confirmation if agreed.

29
Q

Which forms of repayment of loans do you know?
Explain them!

A

Interest loan (fixed loan):
* During the loan period, only the annual interests are paid
* The entire loan amount is paid at the end of the loan period

Repayment loan (installment loan):
* Redemption quota remains constant
* Interests are calculated from the residual debts
* Periodic redemption amount (Redemption quota+ interests) falls

Redeemable loan (annuity loan):
* Periodic redemption amount remains constant
* Interest share included in the redemption amount falls
* Redemption quota share included in the Redemption amount increases

30
Q

What is “Self-financing (Equity-financing)”?
What types of self-financing do you know? Describe them.

A

funding business activities with internally generated funds (retained earnings, personal savings or capital contributions)

Types of self-financing:

  1. Silent Partnership: Capital provided by silent partner.
  2. Limited Commercial Partnership: Capital from general partner, contributions from limited partners, reserves.
  3. General Partnership: Owner’s capital, reserves.
  4. Sole Proprietorship: Owner’s capital, reserves.

These forms of self-financing help maintain control over the company, avoid debts and interest payments, and boost financial stability

31
Q

Explain “Leasing.”
Which types of leasing can be distinguished?
Draw and explain the different types.

A

method of financing where an equipment owner (lessor) provides the right to use an asset to the borrower (lessee) in return for regular rental payments over an agreed period.

Types of Leasing:

Direct Leasing: Lessee and lessor agree on a lease object and conclude a leasing contract. The lessee pays a regular rental payment (leasing rate) to the lessor.

Indirect Leasing: Lessee agrees on a lease object with a seller. A leasing company acquires the lease object at the request of lessee and/or seller. The lessee pays a regular rental payment (leasing rate) to the leasing company.

32
Q

Customer Credit: Explain the two versions a customer credit can be provided.

A

Customer Prepayment: Customer pays upfront, ahead of receiving goods or services, It effectively provides the vendor with a form of interest-free financing, as they receive the funds before the product or service is delivered. credit is directly regulated in the purchase contract.

Supplier Investment Loan: A customer (or investor) lends money to a supplier to fund their business operations. This is usually set up under a separate loan or investment agreement, with specific terms and conditions. It’s not generally considered a form of customer credit, as it’s more of a business-to-business lending agreement rather than a customer-to-business transaction.

33
Q

Lombard loan
What is a “Lombard loan”? (1 Point)
How can a “Lombard loan” be collateralized? (2 Points)

A

A loan secured by easily realizable, movable assets or rights, also known as collateral.

Collateral types for a Lombard Loan:

  • Securities (Shares or Bonds)
  • Precious Metals or Stones
  • Advance on goods (Products with an exchange price)
  • Lending on bills (bills of exchange)
  • Rights such as Licenses, Patents, Delivery rights.
34
Q

Risk management
What do we understand by “risk”?

What are the objectives of risk management?

Complete the risk management process:

A

Risk is the occurrence probability of a (negative) event multiplied by the extent of the damage

Risk Management: Systematic process to identify, assess, control threats to capital and earnings. Aims to minimize uncertainty in decisions and manage risk consequences.

35
Q

What is (characterizes) a Limited Commercial Partnership (LP) ?
What is (characterizes) a General business partnership (GP) ?
What distinguishes the LP from a Silent Partnership ?
What distinguishes the GP from a Limited Commercial Partnership (LP)?

A

LP (Limited Commercial Partnership, Kommanditgesellschaft - KG):

  • Own name
  • Limited liability for limited partners
  • Unlimited liability for general partners
  • Legal entity must be general partner
  • “LP” required in name

GP (General Business Partnership, offene Gesellschaft og):
* Own name
* Joint and several (each individually) liability
* Non-restricted liability
* Legal capacity
* Distinctive, non-misleading name

Differences LP vs Silent Partnership:
* LP has own name, visible to third parties; Silent partnership doesn’t
* Silent partnership lacks legal personality and company name

Differences GP vs LP:
* GP has unrestricted liability; LP has limited liability for limited partners
* LP requires legal entity as a general partner; GP doesn’t

36
Q

Explain the differences between partnerships and incorporated companies.

A

Separate Entity: Incorporated companies separate from owners; partnerships not
Juridical Person: Incorporated companies recognized as legal entities; not so in partnerships
Operations: Incorporated companies have complex operations, run by elected officials; partnerships managed by general partner
Taxation: Incorporated companies taxed separately; partnerships’ profits taxed as individual income
Limited Liability: Incorporated companies offer liability protection; in partnerships, only limited partners have limited liability

37
Q

What is regulated by the legal form of an enterprise? Explain them.

A
  • Liability: Responsibility for company’s actions; varies between unlimited and limited
  • Profit Distribution: Connected to liability; risk bearers typically receive higher profit share
  • Management: Structure and procedures
  • Funding: Depends on legal form; e.g., public limited companies can issue shares
  • Foundation Costs: Varied depending on the legal form
  • Taxes: Legal form can impact tax responsibilities and rates
38
Q

The Strategic Supply Process Chain.
Insert the steps (tasks) of the Strategic Supply Process Chain.

A

sdf

39
Q

Which aspects have to be taken into account when selecting suppliers?
Explain the meaning of these aspects for the company.

A
  1. Number of suppliers: Single, Double, Multiple, System sourcing. Each approach has benefits and risks. Influences diversity, price competition, and supply reliability.
  2. Supplier’s location: Local or Global. Determines cost, delivery times, risk and cultural compatibility.
  3. Duration of supply relationship: Long term relationships foster mutual growth and efficiency.
  4. Procurement channel: Direct or Indirect. Influences cost, range, and convenience.
40
Q

Strategic Supply Management:

Draw the ‘Strategic Supply Gap Analysis’.
Explain the ‘Strategic Supply Gap Analysis’.
Which measures (actions) can be used to close a strategic supply gap?

A

identify potential future shortages/bottlenecks in supply. A strategic supply gap arises when material/service demand exceeds supply.

Measures to close the gap:
Current Technologies, Current Supplier: Increase efficiency of supply and material usage.
New Technologies, Current Supplier: Search for or substitute with new materials.
Current Technologies, New Supplier: Look for new suppliers locally and internationally.
New Technologies, New Supplier: Find suppliers for new, innovative materials.

41
Q

Ordering policy
For each material, stock boundaries have to be fixed:
What is the

Safety stock (buffer stock, rock-solid reserve)
* Reorder level
* Maximum stock level

In inventory management, there are two basic approaches: the pull approach and the push approach.
* Explain the Pull system
* Explain the Push system

A

Safety Stock: Extra inventory to prevent stockouts; mitigates unpredictability in supply/demand.

Reorder Level: Inventory threshold triggering a restock; based on forecasted usage and safety stock.

Maximum Stock Level: Upper limit on inventory; set considering factors like storage capacity, sales rate, and obsolescence risk.

Pull System: Demand-driven inventory management; restocks triggered when inventory falls to reorder level.

Push System: Forecast-driven inventory management; production and restocks based on predicted demand, potentially leading to overstock.

42
Q

Compare Single Sourcing and Double-/Multi-Sourcing

Which advantages of Single Sourcing (compared with Double-/Multi-Sourcing) do you know? Explain the reasons for these advantages.

Which disadvantages of Single Sourcing (compared with Double-/Multi-Sourcing) do you know? Explain the reasons for these disadvantages.

A

Advantages:
* Simplified processes: Reduced complexity, increased transparency.
* Strong mutual trust: Promotes open exchange of information.
* Cooperation in product development: Shared know-how, strategic alignment.
* Logistical cost reduction: Due to integrated logistical and IT infrastructure.

reason: close relationship can lead to mutual learning, experiences and synergy effects. reduced costs of logistics and handling of purchasing process. integrated logistical and IT infrastructure essential element of this strategy

Disadvantages:
* Supplier control: Risk of imbalance in bargaining power.
* Dependence: Supplier’s issues can affect production, leading to malfunctions.
* High switching cost: Financial burden of changing supplier.
* Limited competition: Reduced opportunity for obtaining lowest price or diverse products.

reason: ensure continuity of supply, foster price/technology competition between suppliers

43
Q

Draw the Abernathy-Utterback diagram of the relationship between product and process innovation.
Explain the Abernathy-Utterback model.

A

dynamic view of innovation, emphasizing the shifts in focus from product to process innovation over time as a product matures in the market.

44
Q

What is a “First mover”?
Name potential First mover advantages (4).
Name potential First mover disadvantages (2).

A

Business with competitive advantage by being first to market with a product or service

Advantages
1. Strong Brand Recognition: Early market entry enables strong brand establishment (Example: Coca-Cola, Kellogg’s).
2. Product Improvement Time: Additional time for product/service perfection or improvement.
3. Economies of Scale: Particularly in manufacturing or technology-based products.
4. Long Learning Curve: Enables establishment of cost-efficient production or delivery methods.
5. High Switching Costs: Customer may find costs of switching to rival product prohibitive.

Disadvantages
1. Free-Rider Effects: late-riders study and mimic first-mover’s strategies and techniques at lower costs
2. Technological or Market Uncertainty: first-movers bear risks developing new tech and creating new markets
3. Shifts in Technology/Customer needs

45
Q

Draw and explain the relationship between the
Balance Sheet and
Profit/Loss Account
by profit determining.

A

Profit Determination: Reflects in both balance sheet and profit/loss account.

Each clearing circle must yield the same result (profit or loss) in balance sheet and profit/loss account.

Cross-Verification: Possibility to check calculations across both documents.

46
Q

What are “Fixed Assets”?
Name 3 different types of fixed assets you can find in a balance sheet.

A

long-term tangible or intangible assets that a business owns and uses in its operations to generate income

Intangible Fixed Assets:
* Concessions, industrial property rights, licenses

Tangible Fixed Assets:
* Land, buildings
* Technical equipment, machinery
* Other plant, business equipment
* Payments on account

Financial Assets:
* Shares in affiliated companies
* Loans to affiliated companies
* Participations
* Loans to companies with participation
* Securities of fixed assets
* Other loans receivable

47
Q

What are ‘Current Assets’?
Name 4 different types of current assets you can find in a balance sheet.

A

assets that a company expects to convert to cash or use up within one year or its operating cycle

  • Inventories: These include raw materials, unfinished goods, finished goods, and goods not yet billable.
  • Receivables: This could be trade receivables, receivables from affiliated companies, or other accounts receivable.
  • Securities and Shares: These are investments that can be liquidated quickly if needed.
  • Cash and Cash Equivalents: This includes cash on hand, banknotes, and deposits in bank accounts.
48
Q

Represent content and structure of the company’s balance sheet (Complete the table).

A

s

49
Q

Product Function with a single input.
Explain the “law of diminishing marginal returns” (1).
Draw (a) the Total Product Function and (b) Average (APL) and Marginal Product (MPL) Functions of a production function following the “law of diminishing marginal returns.”

A

an additional factor of production results in
smaller increases in output
After some optimal level of capacity utilization, the addition of any larger amounts of a factor of production will inevitably yield decreased per-unit incremental returns

50
Q

Explain the Corporate-Management Process.
How is “MANAGEMENT” defined?
Complete the graphic and explain the constituent elements.

A

Management” is concerned with the organization and coordination of activities to achieve stated aims
and objectives

  1. Planning: Generating, selecting suitable alternatives for problem-solving.
  2. Decision-making: Choosing plan to realize, resource allocation.
  3. Directing/Delegating: Instructing subordinates to achieve goals.
  4. Control: Continuous result checking, corrective actions for plan tracking.
51
Q

Human Resource Development
The overall aim of human resource development is that the organization has the quality of people it needs to attain its goals for improved performance and growth. This aim is achieved by ensuring that everyone in the organization has the required competences.
Which types of competences do you know? Describe them.

A
  1. Professional competence: expert knowledge, education, training, experience
  2. Methods competence: To exploit professional competence in an aim-oriented manner. Can be
    acquired by formal training via seminars, practical training and experience
  3. Social competence:To exploit professional competence in an aim-oriented manner. Can be acquired by formal training via seminars, practical training and experience
  4. Action competence: Results from the intersection in professional, methods, and social competence. The aim is to enlarge action competence on all company’s hierarchy levels to meet business goals
52
Q

Calculation of Investments

Define following terms:

Current value of a cash flow
Net present value of a cash flow

A

Current/present value: Nominal value at the time of the payment transaction

Net present value: Value of a payment compounded respectively discounted to a specific reference date.

53
Q

Why New Products Succeed
->
Eight Critical Success Drivers

A
  1. A unique superior product
  2. Building in the voice of the customer
  3. Doing the homework and front-end loading the project is key ´
  4. Sharp and early product-market project definition
  5. Spiral development
  6. The world product – a global or “glocal” product
  7. A well-conceived, properly executed launch
  8. Speed counts!!!!