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case management > Study Guide: Exam > Flashcards

Study Guide: Exam Flashcards

0
Q
  1. Is the format for a social history the same for ALL

Agencies?

A

.

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1
Q

Lecture 6: Social History

A

Ch 16

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2
Q
  1. What is a social history?
A
  • Description and history of presenting problem
  • Background information of client
  • Case worker’s impressions and recommendations
  • Baseline for decisions about services and for measuring client’s progress
  • Length, format, and detail vary amongst agencies
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3
Q
  1. What is generally included in each of the subheadings of a social history?
A

.

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4
Q
  1. What are 2 valid concerns case managers have regarding typing the client’s answers won a computer while taking a social history?
A

.

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5
Q

Lecture 7 DSM & MSE

A

Ch 17 & Ch 18

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6
Q
  1. What are 2 valid concerns case managers have regarding typing the client’s answers on a computer while taking a social history?
A

.

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7
Q
  1. What general guidelines are given regarding the client’s charts?
A
  • Important to maintain your charts in the order specified by your agency
  • Return each chart/file to the records section of your agency, and securely locked up
  • All computer versions of the clients files are protected by a password
  • Never remove a chart/file from the agency
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9
Q
  1. Review all the material in chapter 17 from beginning of the chapter up to the heading “Background Information.”
A

.

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10
Q
  1. Why do case managers need to learn about the DSM-5?
A
  • Provides a universal language for assessing and talking about mental disorders.
  • The language of choice for most insurance providers.
  • Comes from the medical model.
  • Diagnoses made by physicians, psychiatrists, LMFTs, LCSWs, not bachelor level case managers.
  • Familiarity with the language will facilitate communicate with professionals and clients.
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11
Q
  1. What does the case manager mean when he describes his client as being oriented x3?
A

The client is oriented as to:

  • who he/she is
  • what he/she is
  • when it is.
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12
Q
  1. Behavior and Psychomotor Activity: mannerisms
A

These are unconscious repetitive action

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13
Q

5.Speech and Language:

A

pressured, monotonous, emotional, impoverished,neologisms, preservationists

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14
Q

Speech and Language: pressured

A

Often rapid but constantly talking; cannot be interrupted (often a sign of manic episode). Person appears to have racing thoughts.

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15
Q

Speech and Language: monotonous

A

No variation in tone.

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16
Q

Speech and Language: emotional

A

Very emotional

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17
Q

Speech and Language: impoverished

A

May say very little either because of depression or because he is being interviewed in language other than his native one; may also indicate a lack of facility with language.

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18
Q

Speech and Language: neologisms

A

makes up entirely new words with idiosyncratic meanings

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19
Q

Speech and Language: preservationists

A

Defined as the persistence “in repeating a verbal or motor response to a prior stimulus even when confronted with a new stimulus.

the client may give the same answers to different questions

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20
Q
  1. Mood:
A

euthymic, expansive, euphoric, anxious

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21
Q

Mood: euthymic

A

Normal mood

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22
Q

Mood: expansive

A

Feels very good and is getting better

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23
Q

Mood: euphoric

A

Out-of-sight happy

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24
Q

Mood: anxious

A

Worried and distressed

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25
Q

7.

A

broad, blunted, flat, labile, anhedonic

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26
Q

Affect: blunted

A

notes: restricted range of emotional expression
book: even more restricted

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27
Q

Affect: flat

A

no change of mood, unemotional

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28
Q

Affect: labile

A

rapid change in mood (crying, then laughing)

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29
Q

Affect: anhedonic

A

Incapable of any pleasurable response, depressed

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30
Q

Affect: broad

A

normal range of moods

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31
Q
  1. Neurovegetative Signs of Depression:
A

initial insomnia, middle insomnia, terminal insomnia, hypersomnia

32
Q

Neurovegetative Signs of Depression: initial insomnia

A

trouble falling asleep

33
Q

Neurovegetative Signs of Depression: middle insomnia

A

midnight-of-the night night wakening

34
Q

Neurovegetative Signs of Depression: terminal insomnia

A

earlying morning awakening

35
Q

Neurovegetative Signs of Depression: hypersomnia

A

sleeping a great deal

36
Q
  1. Orientation: oriented x 3
A

The client is oriented as to:

  • who he/she is
  • what he/she is
  • when it is.
37
Q
  1. Disordered Perceptions:
A

hallucinations, depersonalization, derealization

38
Q

Disordered Perceptions: hallucinations

A

an experience involving the apparent perception of something not present, such as hearing voices.

39
Q

Disordered Perceptions: depersonalization

A

notes: a state in which one’s thoughts and feelings seem unreal or not to belong to oneself, or in which one loses all sense of themselves.
book: the person feels estranged or detached from her/ himself

40
Q

Disordered Perceptions: derealization

A

notes: a feeling that one’s surroundings are not real.
book: the person feels detached from what is going on around her.

41
Q
  1. Thought Processes: racing thoughts,
A

racing thoughts, perseverative, flight of ideas, neologism, tangentiality

42
Q

Thought Processes: perseverative

A

notes: Repeating or prolonging an action, thoughts, or utterance after the stimulus that prompted it has ceased
book: the person goes over and over the same point of idea.

43
Q

Thought Processes: flight of ideas

A

the person goes from one thought to another in logical sequence but is headed far from the original topic.

44
Q

Thought Processes: neologism

A

The client makes up new words

45
Q

Thought Processes:tangentiality

A

Means “veering off” on somewhat related, but irrelevant , topics

46
Q

L8: Planning

A

(C19: Receiving & Releasing Information, C21: Service Plans)

47
Q
  1. What are some of the common barriers that prevent case managers from fully understanding and helping their clients?
A 
Circumstances that prevent case managers from understanding client’s situation, or prevent client from utilizing services 
⦁	Language
⦁	Culture
⦁	Disability
⦁	Lack of resources
⦁	Mental illness
⦁	Mental retardation
48
Q
  1. What is the difference of the goals and objectives between a service plan and a treatment plan?
A
  1. Service Plan
    ⦁ Developed by the Case Manager
    ⦁ Contains broad, GENERAL goals
    ⦁ Does not give the actual services identified in the plan
  2. Treatment Plan
    ⦁ Provider agency gives the actual services
    ⦁ Takes the broad general goals from CM and creates very specific and measurable goals with objectives
49
Q
  1. What is the target date and what influences it?
A

Used to indicate expected length of time for client to achieve goals

Influenced by
⦁ FUNDS (public funds, insurance caps)
⦁ GOALS (short- or long-term)

50
Q
  1. What is a review date?
A

Set date to review client’s progress towards achieving goals

51
Q
  1. What resources does a case manager look at to identify the client’s strengths?
A

Client’s may have strengths/resources that can help them ACHIEVE THEIR GOALS
⦁ Supports in community
⦁ Interpersonal skills and beliefs
⦁ Family members
⦁ Co-workers
⦁ hobbies, recreational activities, talents
⦁ Anyone showing interest in client

52
Q

Whose Face Is in the Mirror? BOOK!!!!!!!!

A

? (Chapters 7-12)

53
Q

Chapter 7

A

.

54
Q
  1. What did Dianne tell her psychologist as she was leaving her first appointment with him?
A

.

55
Q
  1. Whom/What did John think Dianne was going to talk about with her psychologist?
A

.

56
Q
  1. Who in Dianne’s family had committed suicide?
A

.

57
Q

Chapter 8

A

.

58
Q
  1. What will controlling types of people do when they feel that they are losing control over another person who has always submitted to their demands?
A

.

59
Q
  1. What pushed Dianne “over the edge” to leave John?
A

.

60
Q

Chapter 9

A

.

61
Q
  1. When Dianne moved out of John’s house, she talked with him while the movers were there. What did John want to do to help himself?
A

.

62
Q
  1. What did John think about Dianne taking care of her grandson?
A

.

63
Q

Chapter 10

A

.

64
Q
  1. Dianne found it interesting that the church she attended earlier in her life basically victimized its members. They were made to feel guilty or sinful if they didn’t feel like forgiving another for some cruel deed. She called this what?
A

.

65
Q
  1. How did the men in John’s batterer’s group see themselves, according to Dianne?
A

.

66
Q

Chapter 11

A

.

67
Q
  1. Why did Dianne still want contact with John?
A

.

68
Q

Chapter 12

A

.

69
Q
  1. How did Derek, her son, “save” her from being raped?

=

A

.

70
Q
  1. How did Dianne, Derek, Billie, and the dog escape the beach that they were stranded on by John?
A

.

71
Q

Short answer Questions

A

.

72
Q

Successful planning includes what specific elements that will make it more likely clients will succeed in making changes and recover?

A

.

73
Q

Why do people not change or recover?

A

.

74
Q

What are some symptoms commonly seen in discouraged people?

A

.

75
Q

How do case managers motivate and encourage their clients?

A

.

76
Q

6.4) What are the common errors when writing a social history?

A

-Clients don’t “admit” things, they “tell” us things or “give” us information.
-Don’t state things as a fact , if you don’t personally know them to be true.
Don’t recommend something without saying what it is for
-Don’t leave gaps in the history.

case management (2 decks)

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