Study Guide 3 Flashcards
What disease could lead to visual impairment?
Diabetes
Hypertension
Constipation
Shingles
Diabetes
What is the best way to explain the positioning of items when talking with a resident who is visual impaired.
Draw a map of the area to which the resident is needing direction
Describe the position of objects using the face of an imaginary clock
Use north, east, south, west, to describe positions
Provide distances (8ft) from the position of the resident
Describe the position of objects using the face of an imaginary clock
What all is true when communicating with a person who is hearing impaired?
Talk louder
Talk in a higher pitched voice
Turn off background noise
Speak in a low tone, clear voice
Turn off background noise
Speak in a low tone, clear voice
What are some ways to communicate with someone who is hearing impaired?
Get the residents attention first
Use clear, low pitched tone
Provide hearing aid after cares are provided
Use slang
Get the residents attention first
Use clear, lower pitched tone
When communicating with a person that is hearing impaired
Turn away from the individual as to not embarrass them
Talk louder
Mouth words in an exaggerated manner
Use short sentences with simple words
Use short sentences with simple words
When communicating with a person who has a vision impairment
Make sure their glasses are clean
ID yourself when you enter the room
Talk directly to the individual
Offer assistance as needed
All of the above
All of the above
Place the steps of the nursing process in order
Planning
Evaluation
Diagnosis
Implementation
Assessment
- Assessment
- Diagnosis
- Planning
- Implementation
- Evaluation
Which is true about culture?
Does not affect how touch is perceived
is a set of learned beliefs, values, and behaviors
does not affect how a person communicates
does not affect how eye contact is perceived
is a set of learned beliefs, values, and behaviors
Residents information is private and cannot be shared with anyone except for those on the care team.
only has to do with hospital information
only covers information that cannot be found somewhere else
in order to respect the privacy of the individual
all of the above
in order to respect the privacy of the individual
What do these abbreviations stand for?
BP
C/O
DX
F/U
I/O
IV
ML
NPO
BP - blood pressure
C/O - complains of
DX - diagnosis
F/U - follow up
I/O - intake and output
IV - intravenous
ML - milliliter
NPO - nothing by mouth
The CNA should use mostly facts when communicating with the care team.
True or False
False
What is the military time for 8 AM
0800
Mark an example of verbal communication
Facial expressions
Posture
Crossing arms across the body
Written word
Written word
Explain what these terms mean:
Care Conference
Care plan
Objective Information
Subjective information
Care Conference - a meeting to share and gather information about a resident in order to develop a care plan
Care plan - a plan for each resident created by a registered nurse that outlines the tasks to help the resident reach their goals
Objective Information - factual information collected using the sense of sight, hearing, smell, and touch
Subjective information - information collected from residents, their family members, and their friends; may or may not be true; also called symptoms
Explain these types of communication.
Active listening
Non verbal communication
Verbal communication
Body language
Active listening - communication that involves giving your full attention to encourage them to give information and clarify ideas
Non verbal communication - communication without using words, such as through gestures and facial expressions
Verbal communication - communication involving the use of spoken or written words
Body language - all the conscious or unconscious messages a person’s body sends as she communicates; facial expressions, gestures, and posture
What’s the military time for 4 PM
1600
Which is accurate about the MDS schedule?
An assessment has to be completed annually
An assessment is completed when a significant change has occurred in the treatment of a resident
An assessment is completed after the resident has discharged home.
An assessment is completed within 14 days of resident’s admission
An assessment is completed within 14 days of resident’s admission
When communicating with residents
introduce yourself in a polite manner
explain the care that will be provided
provide care with their likes and dislikes in mind
understand the resident has the right to refuse any care
All of the above
All of the above
Mark times that a CNA should ask for help.
to be able to avoid working but still appear busy
when a NA is unsure how to complete a task
for every task that needs completed
to work with their best friend
when a NA is unsure how to complete a task
To build a good relationship with family members
respond to the resident’s needs quickly
communicate in a respectful manner
talk with family to learn about the resident’s likes and dislikes
take time to know them
All of the above
All of the above
An assessment is completed on each resident 14 days after admission every 3 month thereafter. What is the purpose of this assessment?
Provides education to NAs
Improves nutritional interventions
Aids the care team in identifying health problems
Creates a task list for NA to complete
Aids the care team in identifying health problems
What do these abbreviations stand for?
VS
TID
STAT
WC
VS - Vital signs
TID - Three times a day
STAT - immediately
WC - Wheelchair
What’s the military time for 9 PM
2100
The purpose of a care conference
Provide training to Staff
Show a new resident around the facility
A new staff orientation
Meet with family and resident to discuss the care needs of the resident
Meet with family and resident to discuss the care needs of the resident
When are rounds completed?
at the beginning and end of the shift
Accuracy and confidentiality of medical records is part of honoring dignity and respecting of each resident. Mark all statements that are true.
Keep all records confidential
Use white out if an error is made
Share password if co-worker does not have one
Be sure entries are accurate
Do not use work computers for personal matter
Keep all records confidential
Be sure entries are accurate
Do not use work computers for personal matter
Mark all the correct answers to respect residents.
Avoid eye contact
Offer your opinion with each decision
Ensure body language is open and reassuring.
Make sure the resident’s know the right thing to do
Ensure body language is open and reassuring.
Culture influences communication in the areas of
eye contact
distance/personal touch
touch
all of the above
all of the above
Explain the following terms:
charting
incident
incident report
medical chart
charting - the act of noting care and observations
incident - an accident, problem, or unexpected event during the course of care
incident report - a report documenting an incident and response to the incident
medical chart - legal record of all medical care a patient, resident or client receives
Being self aware of your body language will improve communication.
True or False
True
What do these abbreviations stand for?
ADLs
BID
BM
amb
ADLs - activities of daily living
BID - twice a day
BM - bowel movement
amb - ambulatory
