Study Guide 3 Flashcards
What disease could lead to visual impairment?
Diabetes
Hypertension
Constipation
Shingles
Diabetes
What is the best way to explain the positioning of items when talking with a resident who is visual impaired.
Draw a map of the area to which the resident is needing direction
Describe the position of objects using the face of an imaginary clock
Use north, east, south, west, to describe positions
Provide distances (8ft) from the position of the resident
Describe the position of objects using the face of an imaginary clock
What all is true when communicating with a person who is hearing impaired?
Talk louder
Talk in a higher pitched voice
Turn off background noise
Speak in a low tone, clear voice
Turn off background noise
Speak in a low tone, clear voice
What are some ways to communicate with someone who is hearing impaired?
Get the residents attention first
Use clear, low pitched tone
Provide hearing aid after cares are provided
Use slang
Get the residents attention first
Use clear, lower pitched tone
When communicating with a person that is hearing impaired
Turn away from the individual as to not embarrass them
Talk louder
Mouth words in an exaggerated manner
Use short sentences with simple words
Use short sentences with simple words
When communicating with a person who has a vision impairment
Make sure their glasses are clean
ID yourself when you enter the room
Talk directly to the individual
Offer assistance as needed
All of the above
All of the above
Place the steps of the nursing process in order
Planning
Evaluation
Diagnosis
Implementation
Assessment
- Assessment
- Diagnosis
- Planning
- Implementation
- Evaluation
Which is true about culture?
Does not affect how touch is perceived
is a set of learned beliefs, values, and behaviors
does not affect how a person communicates
does not affect how eye contact is perceived
is a set of learned beliefs, values, and behaviors
Residents information is private and cannot be shared with anyone except for those on the care team.
only has to do with hospital information
only covers information that cannot be found somewhere else
in order to respect the privacy of the individual
all of the above
in order to respect the privacy of the individual
What do these abbreviations stand for?
BP
C/O
DX
F/U
I/O
IV
ML
NPO
BP - blood pressure
C/O - complains of
DX - diagnosis
F/U - follow up
I/O - intake and output
IV - intravenous
ML - milliliter
NPO - nothing by mouth
The CNA should use mostly facts when communicating with the care team.
True or False
False
What is the military time for 8 AM
0800
Mark an example of verbal communication
Facial expressions
Posture
Crossing arms across the body
Written word
Written word
Explain what these terms mean:
Care Conference
Care plan
Objective Information
Subjective information
Care Conference - a meeting to share and gather information about a resident in order to develop a care plan
Care plan - a plan for each resident created by a registered nurse that outlines the tasks to help the resident reach their goals
Objective Information - factual information collected using the sense of sight, hearing, smell, and touch
Subjective information - information collected from residents, their family members, and their friends; may or may not be true; also called symptoms
Explain these types of communication.
Active listening
Non verbal communication
Verbal communication
Body language
Active listening - communication that involves giving your full attention to encourage them to give information and clarify ideas
Non verbal communication - communication without using words, such as through gestures and facial expressions
Verbal communication - communication involving the use of spoken or written words
Body language - all the conscious or unconscious messages a person’s body sends as she communicates; facial expressions, gestures, and posture
