Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

MD Staff > Study Group Questions > Flashcards

Study Group Questions Flashcards

1
Q

How do I setup/upload a new pdf document that requires a DocuSign/Adobe Sign signature in MD-App?

A

Setup>MD-App>Documents

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

True or False: Aiva Application Analytics is a global feature not facility specific.

A

False, it is per application template.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How do I make an application template available to send as a reappointment application template? For example, when I start a reappointment I want to select a specific application template.

A

Go to Set up MD APP Application Templates the app needs the template to have the isreappointment checked off.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Which document signing service could you setup with MD-App?

A

AdobeSign OR DocuSign – not both.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

How do I require a minimum of 3 peer references in my MD-App template?

A

Select 3 in the Required Objects 0 so the applicant would need to enter at least 3 references in the step in the application
Setup MD APP Applciation Template. Click on templates. Scroll down and select the field Peer references and click edit and type in 3 in required objects.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Which email is sent to the initial applicant if they do not have an MD-App account?

A

NewApplicationNewAccount
New Account, New Application. New Applciation New Account.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

True or False: The Template Document Map
feature in MD-App setup is used to automatically merge .pdf files at MD-App application import and save a copy of the merged .pdf in the provider’s ‘Files’ tab.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

I do not to want the system to auto-verify the application, how do I stop this?

A

Upon MD APP import process, don’t want them to run uncheck verify all

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is required to send out an MD-App initial application template? Do I need the NPI?

A

Provider’s email, First name, last name. NO NPI need.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

True or False: I forgot to add a DocuSign/Adobesign document - I would need to restart the application process.

A

False – you can go into the application and add the document before the application is submitted.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

True or False: I always have to be the one to reset the provider’s password.

A

False – the provider can reset their own password when they access MD APP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

True or False: If an application is imported, I can hit the rewind button.

A

False. Once imported the application cannot be altered.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Where do you setup verification automation for MD-App? For example, when the application is imported.

A

Setup>Aiva Credentialing>Credentialing Automation Settings
(Is this the same question as above??)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

In a market/multi-facility type structure - I have one provider appointed at one facility, however they need to apply to another facility. Which option is this in MD-App?

A

Credentialing>MD-APP>New Affiliations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What does Import Conflicts indicate?

A

What is in MD-Staff is different than what the provider put on their application.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How do I create a password for the MD-App applicant?

A

In MD APP under Users click the users name and either Set Password or by clicking reset password it sends an email to the provider to reset their own password.
Credentialing, manage applications. Users, click the email and click set password.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Get familiar the manage application dashboard and what is displayed on it. Get familiar with the different statuses on the Manage Applications dashboard.

A

Needs Attention: Application is ready for specialist review. Ready to Import: No conflicts and application can be reviewed and imported. Conflicts: Application and MD staff don’t match, need specialist review and approval of conflicts before importing. In Progress: Application has been imported and is being worked on by specialist. ALL: list of all applications whether imported or outstanding.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

When using MD-App, what is the proper workflow for sending an Initial Application at the facility-level for a provider returning from resignation (currently ‘archived’)?

A

Unselect the ‘Archived’ checkbox on their Appointment page. Next, send the application via ‘Begin a Reappointment’ selecting the ‘Initial Application’ application template.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What fields on the Provider’s appointment page auto-populate with MD-App?

A

Application Sent,Application Submitted,Application Received,

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

When building a checklist what is the proper TaskID for the State License Verification Task?

A

License/Credential Verification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

When building a checklist what is the proper TaskID for the NPDB Verification Task?

A

Verification / subtype NPDB

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A Super User for your MD-Staff setup a monthly scheduled task for the OIG verification. If you want the checklist to only have one OIG verification what should you set on the checklist template?

A

Set the count to 1

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Get familiar with which icons/buttons get you to your assigned Checklists items – not via the Provider Record.

A

My Tasks on the upper right - Or Under MD Staff – Tasks by User - or Under MD Staff – Task by “my name”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

When you complete a Provider’s credentialing checklist, what happens to their Appointment page?

A

Application processed date populates and credentialing complete checkbox gets checked

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

If you setup your checklist to require 3 peer references and you add it to a Provider Record who has two references, can you explain how it will look like to another user?

A

A line item of Professional Reference will populate as well as the line items with the names of the other two references that provided.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Which button on the Checklist section of the provider record allows you to see the checklists that are archived or at a facility or market level?

A

Options

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

What is a checklist?

A

A to-do list of all the tasks in the credentialing process.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

What is the task ID for NPI?

A

Verification Subtype NPI

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

If you need to publish provider privileges at a future date, what Aiva Aware job would you need to enable?

A

Aiva Aware / Publish Privileges

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

When you build a privilege form what types of elements can you add?

A

Privilege, Text, Custom Privilege, Criteria or Signature Line

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

What is the purpose of adding a new version of a privilege form?

A

Eliminate the need to manually send reappointments one by one when transitioning to a new privilege form. Replace old version once activated.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

True or False: If you have a market level privilege form, and if you wanted to add criteria - could you make it facility specific?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

If you create a new privilege form to replace an existing privilege form and want to make sure providers with the old privilege form automatically get the new one at reappointment, what should you do?

A

Archive the form and list the Next Form to replace

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

True or False: Individual Privileges on a Market Level Privilege form can be subscribed to by one or many facilities, but not all facilities need to support every privilege for it to function as a Market level form.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

In the Privilege Form, when adding a Core Bundle of Privileges, it is important to do what to the first Privilege?

A

Check “Is Core Privilege”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Go to the Privileges menu, select Privileges Form and review what the “Privileges” button does?

A

Brings up the privilege form for editing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

When recording privileges what does the edit button do (front page)?

A

Allows to you to default status, assign a granted and expired date or archive the privilege for

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

True or False: Can you have different statuses for different privileges?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

What are the 2 options for adding proctoring to the provider record?

A

Jump to>Record Privileges>Privileges - Or - Privileges>Provider Privilege Maintenance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

In the Provider Record, Record Privileges page which allows you to hide old privilege forms?

A

Archive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

True or False: Proctoring is a requirement for privileges.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

When recording provider privileges, how does the edit button work?

A

Allows you to set the default status, granted and expired dates as well as archive the privilege form.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

When recording provider privileges, how does the options button work? Hint: Bulk update/approve

A

Bulk update to overwrite existing statues/dates set granted date to null and/or replace only existing privileges ignore unwanted privileges.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Which subfolder/tab allows me to record provider privileges?

A

Jump To> Record Privileges

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

What fields populate when the credentialing checklist is complete?

A

Credentialing complete box is checked, Application Processed date is populated

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Where should I put the provider’s home address and why?

A

Additional items > Home addresses >because it is confidential information. You can restrict access.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

In the files section, if I add a copy of an ACLS license, how can I link it to the License/Credentials tab?

A

In Files click Attached record, select record type of Credential and Name ACLS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Name 3 fields in the demographic section?

A

Personal Information, Numbers & Identifiers and Associates/Language

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Go into the Proctoring section of the provider record - click add, what is the FPPEID field used for?

A

MD_STAT

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

True or False:
All fields on the appointment page can be an alarm.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

When you update the appointment page what is automatically created?

A

All Appointment History- a history record.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

In a provider’s record under Jump to> Record Privielges, what functionality is allowed when clicking “edit?”

A

Allows you to select a default status of granted, pending, requested, suspended, suspended or expired. AND the granted and expired date OR can archive that set of privielges.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

From Jump To>Record Privileges> Privileges: When using the “options” button to overwrite Privilege statuses and dates where does the status, granted and expired date pull from?

A

Jump To > Record Privileges > Edit screen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

True or False: If you apply Privilege default status and dates to a Privielge form you cannot have different privielge statues or dates on an individual privilege within that form.

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Which menu option on the Record Privileges page of the provider record allows you to hide older privielge forms that are no longer valid for a provider?

A

Archive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

When you are on a provider privilege form in the Record Privileges section of a provider record, you can bulk update dates for privielges by selecting which button.

A

Edit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

MD-App Email Template - The MD-App contact merge fields are designed for what purpose?

A

It automatically inputs name, title, email and contact information for the predefined credentialing staff member.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Setup - if you need to create an email template for Pronto Update or Pronto Survey where would you go?

A

Set up > Files> Survey Templates.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

True or False: Scheduled messages can be sent out often, could you set up a data rule to send out messages daily?

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Can you create a scheduled message for a provider who had their status changes in the system

A

No, it would be a triggered message.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

A scheduled message could be set up to get updated infrormation, but you must add a ______ survey.

A

Pronto Update Survey

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Can you create a scheduled message for the FPPE date?

A

Yes, FPPE date is an object type in the scheduled message.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Be familiar with the difference between a scheduled message and a triggered message.

A

A scheduled message will be sent out according to criteria you set up (every 7 days for example) a triggered message is sent when something happens, i.e. a data change or when credentialing is complete

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

When setting up a triggered message what options do you have for setting up data rules?

A

Has changed, Has Changed to, Has Value , Change To, Changed from.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

When creating a scheduled message for expiring DEA licenses, which Object Type must be selected.

A

Credential

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Pronto There are different types of Pronto Questionnnaires, which tyupe would you use to get updated license information from the provider?

A

Select Type, Prontoupdate.credential

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

True or False: Pronto surveys are accessible through a mobile phone, Ipad - no browser is needed?

A

False - a browser is needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

True or False: Pronto update allows you to do provider surveys for Leadership Elections and Bylaw modification voting

A

False - that would be Pronto Survey

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

True or False: The PDF Merge feature allows you to email providers

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

Demographic Merge - How would you log activity if you communicated to a provider?

A

Check the Log activity/attach to log in the demographic merge to log in the mail log

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

I would like to create a package of documents - pdfs and reports what should I set up

A

Merge Package

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

What type of expiring merge letters are available in the merge/pronto menus?

A

License/Credential, Board Certification, Insurance, Medical History or Dues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

Where would I go to send out a board approval letter to an applicant

A

Merge pronto>Demographic>Select Names/filters>Select document

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

Provider Record (Mail Log) What communications / merges get stored in the provider’s record > mail log

A

demographic merge, email and merge packages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

Where do I create templates for an SMS merge

A

Merge Pronto>Setup>SMS Template

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

How do I merge mailing labels for providers

A

Reports>Mailing Labels>Custom Labels

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Setup - Where do i add or edit a Microsoft Word Template that has MD Staff merge fields

A

Setup>Files>Word Templates

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

The path setup menu, files _____ is a way to look up demographic merge fields

A

Demographic Merge Fields

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

Which feature allows you to track SMS messages and the history of the message

A

MD Staff Connect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

Where do you locate the history of ALL reference AND demographic merges for ALL providers

A

Merge/Pronto>Merge Downloads and Status OR Logs>Batch merge Job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

Explain how E-Priv Works

A

It is a centralized location for read only viewing of provider data, privleges and proctoring

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
82
Q

How does the provider’s photo get into E Priv

A

Provider Record - In the demographic page of set up add field Photo Last updated.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
83
Q

How would you exclude a specific status or department from E priv

A

By adding a filter.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
84
Q

True or False: Access to E Priv can be accomplished with an auto login URL with a known IP address or with a username and password

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
85
Q

True or False: There are 3 methods to get into E-priv

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
86
Q

Explain how provider privileges get into E-Priv

`

A

Activated with Granted and Expire dates. Provider record>Jump to>Record Privileges>Add?Choose the form, default status, granted dates and expire dates and approve. Then go inside the privilege form to grant/approve.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
87
Q

True or False: MD State OPPE data can be viewed in E Priv

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
88
Q

When using Ad hoc Query ad use Setp 3 to build a filte,what does the operator of between mean?

A

Allows you to pull providers based on a range of data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
89
Q

In Step 1 of Ad hoc Query, add the license table, what options are listed when its added.

A

All available license types, ACLS, DEA, CSR, Primary INUse Bit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
90
Q

Where do all saved ad hoc reports live so you can run it again

A

Reports>Ad Hoc Query>Open>Find your report

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
91
Q

Name some common tables that you would use in the Ad Hoc Query Step 1

A

Demographic, LIcense, departments, privileges, checklists.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
92
Q

True or false: You can add the board certification table only once.

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
93
Q

In Ad Hoc Query, there is an output format step - what do you need to select to have the fields go across the page (version 10.1

A

Flatten

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
94
Q

Under the setup menu there is a section called LoginAttempts what information does this give you

A

The username, date and time, facility and IP address and whether it was a successful log in or not.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
95
Q

Go to the Other Menu select CME which report gives me the provider, courses taken and number of credits

A

Courses Attended and Credits by Provider

96
Q

If you experience issues with loading a report and need to report it to our support team, what should you give them

A

The name of the reoprt, the facility/market and very specific issue and which data records you are referring to.

97
Q

True or false: Document bundles are for provider communications

A

True

98
Q

There are different send methods for document bundles, name 3: Which one is recommended

A

ANY IS Preferred (Print, Email and Fax)

99
Q

When creating a document bundle, why should you put Pronto in the naming convention

A

to distinguish the difference bertween a Pronto and Word Verification

100
Q

Where in the provider record would you run a National Student Clearinghouse verification? Do you need a subscription/account to NSCH

A

Education/ Training - Yes you need a subscription

101
Q

If you have a reference questionnaire in a Microsoft Word Template and would you need a document bundle? What type of letter is this - a deompgraphic or verification

A

Yes, you need a bundle to add the release and privileges. This is a verification.

102
Q

True or False: Document bundles are for pronto verifications not microsoft word templates

A

False

103
Q

There is an email message that can go with each document bundle, can I select a different one for each bundle?

A

Yes

104
Q

Explain the purpose of the document bundle

A

Allows you to put a message template together with the pronto questionnair and word documents.

105
Q

There is a log for all reference/verification and demographic merges, where is this located?

A

Merge/Pronto>Logs>Batch Merge Jobs

106
Q

Is PreCheck verification a complimentary service?

A

No

107
Q

If you go into the Provider Record and click on a reference and then hit the edit button, if you scroll down you will see the image below - what is the purpose of this?

Peer References
Fax Peer Reference Pronto Verification

A

Allows you to customize send methods

108
Q

Which button on the Checklist section of the provider record allows you to see the checklsits that are archived or at a facility or market level?

A

Options

109
Q

True or False: You can use a site checklist template at an entity.

A

False - only use a site checklist tempalte at a site and an entity checklist template at an entity.

110
Q

To assign a checklist in Aiva cycles to a single provider, you would follow the same process that you would do to assign checklsits for a new or existing provider

A

False, assigning the checklist is an automated process in Aiva cycles. You woulld not need to assign the checklists manually.

111
Q

Which one of the following items would be listed first on a checklist (the number listed before the Task ID is the preference number entered on the checklist)

A

PReference 3, Fellowship Verification
Preference2, Internship verification
Preference 2, Medical Education Verification
**Preference 1, Hospital Verification **

112
Q

True or false: Checklists for sites, entitites and contracts can only be created in a managed care facility

A

True

113
Q

Where do you go to assign checklists to a group of providers

A

Credentialing>Workflow>Assign checklist

114
Q

What is the default expected duration in days for a task

A

30

115
Q

When creating a new checklist, which of the following fields are required to be filled in?

A

Template name

116
Q

Which option allows you to save a history of text message sent to and from providers

A

MD Staff Connect

117
Q

If you choose to select log activity while performing a merge what will this do?

A

Save a record of this merge in the providers mail log

118
Q

Where do you go to modify/manage the template

A

Setup > Files> Document bundles .

119
Q

Where do you go to send a board approval letter to a provider or a group of providers

A

Merge/Pronto>Demographics

120
Q

Where do you go to locate a history of all reference and demographic merges for all providers?

A

Merge/Pronto>Merge Downloads and Status

121
Q

If you want to send a peer reference verification to mulitple providers at once where do you go?

A

Merge Pronto>Bulk Reference

122
Q

Where do you go to create or manage a pronto survey template

A

Setup>Files>Survey Templates

123
Q

True or False: If you are performing a large merge, you can navigate away from the screen while it completes.

A

True

124
Q

When you are performing a reference merge are you communicating with the provider or the providers references?

A

The providers’s reference

125
Q

Which merge fields do you use to merge provider information onto a demographic or reference letter

A

demographic merge fields

126
Q

Where do you go to send a package of documents to a provider?

A

Merge/Pronto>Merge Package

127
Q

Where do you go to create or manage message templates in MD Staff

A

Setup>Administrative>Message Templates

128
Q

When you are saving a demographic merge letter which value do you enter into the Type field?

A

Demographic

129
Q

You can find a list of demographic merge fields in MD Staff in the Help Center

A

True

130
Q

Which module is used to create message templates for merge packages

A

Merge: Demographic Package

131
Q

Which module is used to create message teamplates for merge packages

A

Merge: Demographic package

132
Q

Which merge fields do you use to merge information about a reference onto a reference merge letter

A

Reference Merge fields

133
Q

Where do you go to create new or manage existing merge packages

A

Merge/Pronto>Setup>Merge Packages

134
Q

What is an organization merge

A

If you have a managed care enronoment and you need to send letters

135
Q

True or False: You can find a list of reference merge fields in the help center

A

True

136
Q

What is a PDF Merge

A

A PDF merge allows you to merge information from the provider record into a PDF document

137
Q

Where do you go to add or manage demographic or reference letter merge templates

A

Setup>Files>Word Templates

138
Q

True or False: You can use the help center to locate merge fields for document bundle message templates

A

True

139
Q

The template Default: Peer Reference Pronto Verification here is also known as a _________? (Template: Default: Peer Reference Pronto Verification)

A

Document bundle

140
Q

Which of the following is NOT an example of a file that is placed in the files section of a provider record?

A

* Copy of license verification;
* release and authorization;
* privilege reports;
* copy of imported application from MD APP
*

141
Q

Which of the following actions can I do through the credentialing option in the top menu

A
  • Set up merge documents and document bundles;
    • run basic credentialing reports and ad hoc query report;
    • **Start an MD App online application or create an application (provider record) manually; **
    • it allows an MD staff user to verify licenses and credentials.*
142
Q

True or False:An MD staff user is able to modify existing reference addresses (hospitals, peer reference etc.) by going to Setup >Addresses> Select reference type

A

True

143
Q

What area of the provider record contains the Home Address for a provider

A

Additional Items

144
Q

In the provider record what data fields are in the demographic section

A

Identifiers, cell phone, email (NOT providers next appt)

145
Q

What section of a provider record in a managed care facility stores the contract and health plan information for a provider

A

Enrollment

146
Q

If a provider is no longer active what should you do

A

Arhicve the provider record so it does not show up in a roster or E-Priv and put a resigned date on the appointment page.

147
Q

What does the on staff check box do for the provider record

A

It takes the provider record from an applicant to an on staff provider; The provider will now show up in the roster report and on E-priv

148
Q

What is the purpose of a checklist

A

The checklist is a to do list of all items in the credentialing process.

149
Q

Which of the following is NOT listed in the other section of the top menu

A

* SMS Merge
* Meeting
* CME
* Committee

150
Q

True or False: In the task by user page in the basic dashboards, you are able to see the tasks that are either overdue, due in the next 30 days due in 30-90 days or due in 90 or more days

A

True

151
Q

True or False: The search option in the top right corner of MD Staff lets you search by entering the first name of a provider. The format is first name, last name

A

False

152
Q

What is a document bundle

A

It is a combination of documents that include a reference questionnaire and selected file types

153
Q

In the basic dashboard video the workflow page allows the users to see

A

Incomplete applications, upcoming reapopintment applications and expirables.

154
Q

On the provider record in the license/credential section, what does the verify button do for that license

A

It verifies the license, attaches the PSV document and records the details in the verification log

155
Q

True or False: An MD Staff user is able to enter Privielges effective and expiration dates in the appointment section of the provider record

A

False, the effective and expiration dates for a privielge forom can be entered in the Record Privilege section of the provider record.

156
Q

To make changes to the privileges or text on a privilege form template, you would need to go to

A

Privileges>Privilege forms>Select Form>Privilege document

157
Q

In the provider record which section allows you to add or edit privileges

A

The Jump To Section

158
Q

True or False: Individual facilities are able to modify market privilege forms from the facility

A

False

159
Q

True or FalseYou are able to add Privielges from other facilities by using the Import option in Record Privileges

A

True

160
Q

Which icon when editing Privileges allows you to drag and drop the privilege element to a different spot on the privilege form

A

Cursor

161
Q

True or False: If a specific privilege or procedure requires proctoring, you can identify the number of cases needed to fulfill the requirement from the record privileges area

A

True

162
Q

What editing option is NOT available when adding a description for a privilege, text or criteria?

A

Indent

163
Q

True or False: Proctoring can be a requirement for provider specific Privielges but it is not required

A

True

164
Q

What can E priv do

A

E-Priv displays provider information and approved privielges as a read only display so the information cannot be changed.

165
Q

In the provider record where do requested privileges come from

A

They are improted from MD APP in the online application

166
Q

True or False: When you archive a privilege form, you do not have the option to map the old privilege form to a new privilege form so a provider gets an updated privilege form during the reappointment application process

A

False

167
Q

Which menu option in record Privileges allows you to remove or hide privilege forms that are no longer valid for a provider

A

Archive

168
Q

Which communication method is preferred

A

ANY

169
Q

What do you do for a picky provider who wants only a fax

A

With a fax plan - set up the default to FAX in the hospital affiliation or reference address

170
Q

True or false. If a new unrelated table is added to an existing ad hoc query, any fields correlating to the original table will be automatically removed from the report

A

True

171
Q

Tell me how to get to the VC users/accounts/permissions

A

Setup>Virtual Committee>Manage Users

172
Q

I need to create a message template for the VC process, which module should I select?

A

Setup >VComm>Setup Types and Templates

173
Q

Where do I go to reset a VC users accounts?

A

Setup>Virtual Committee>Manage Users

174
Q

In the provider record where do I see outcomes and how do I edit them

A

Virtual Committee Outcomes - you can NOT edit them.

175
Q

Name two reports that provide the providers outcomes/reviewers etc.

A

Meeting minutes and review abstracts

176
Q

True or false: There are 3 types of review types that can be created, what are they?

A

True: Case Review, facility Event and Provider

177
Q

Where do we build committee membership in MD staff

A

Other > Committee

178
Q

True or False: Workflows are global

A

False

179
Q

True or false: When you assign a virtual review with a workflow you should be able to edit the workflow when its in progress. For example, you assign a workflow to a provider record and you need to add another step to the workflow

A

False

180
Q

When you build a workflow step - there are 4 sub steps, what are they

A
  1. Name,
  2. Reviewer Assignment
  3. Completion Rules
  4. Completion actions
181
Q

If you setup a workflow and select your credentials committee is assigned, select quorum and what does that do?

A

Quorum- you get to decide if you want to use All Reviewer, Majority, Number of Reviewers or Any Reviewer

182
Q

Which permission do you allow to a VC user they just provides outcomes? They do not need to create types/templates or workflows

A

Reviewer

183
Q

In theAivadashboard, there’s a Committee bucket, pleaseexplain how this is used?

A

The Committe Bucket is used for virtual committee

184
Q

True or False: If your provider belongs to an activeAivaCycle, the overallAivaCycle Progress displayed on the Provider’s Summary pagewill display 100% complete when the virtual review iscomplete. Note: In this scenario you have Virtual reviewsstarted byAivaCycles.

A

False - publishing is calculated into the Aiva cycle.

185
Q

When you activate the cycle there are two options, what arethey and why?

A

Activate without sending or activate with sending applications

186
Q

True or False: All these items cause a needs attention item - anegative attestation question answered, a negative licenseverification and a negative Virtual Committee outcome.

A

False - VComm result does not trigger a needs attention

187
Q

When publishing a provider, explain how you would use theeffective date.

A

The effective date is the date the appointment information will update - i.e. the date the privileges become effective.

188
Q

When you go to the Publish bucket, which area allows to batchupdate privileges to approved?

A

Publish privileges with status changed to Approved

189
Q

How can I automatically archive files with an expired date?

A

Aiva aware job - provider Files Expirations

190
Q

True or False: You come upon an empty cycle - no providers are in that grouping. You should delete it

A

False, Skip Cycle

191
Q

You activated a cycle and one application did not send, what should you do

A

Send the application manually

192
Q

Explain the purpose of assigning a team to an Aiva cycle template

A

Aiva will assign each file to a user in the team, i.e. initial appointment specialists, reappointment specialists.

193
Q

You started an Aiva cycle template and finished assigning the providers, the system has grouped them accordingly. You decided you want to start over and delete the template. You can get an error message - why?

A

When built it tags each providers’ record. Error message because you have already told the system they belong to a cycle

194
Q

True or false: There is a setting that allows the system to automatically import applications so you do not have to do it

A

True

195
Q

True or false: When a provider is in the Ready to Publish phase of an Aiva cycle the last appt and next appt dates will populate as the new granted and expired dates on the privilege form when the privilege status is changed from requested

A

True

196
Q

If a provider is approved and you are ready to publish today, what should the effective date be?

A

Today’s date

197
Q

True or false: Once you published a provider through the Aiva dashboard you can NOT change what you published

A

False

198
Q

You just published a provider via the Aiva cycle dashboard, you need to change the dates, where do you go to do that

A

The providers’ record> Appointment page

199
Q

What is the difference between the next appointment date vs the next cycle

A

cycles are grouping - reappointed by group/month. Next appointment date is the actual date their privileges will expire

200
Q

When does the Aiva cycle/grouping archive? In other words, the grouping does not show up on the dashboard anymore

A

Once all the applications have been published

201
Q

What is the final step in the Aiva Dashboard

A

Publishing

202
Q

Provide some examples of an item that needs attention

A

Negative attestation question / verification

203
Q

Explain the credentialing phase (bucket) of the Aiva dashboard

A

That is when the credentialing specialist is working through the checklist to complete the PSV

204
Q

How can you stay updated with the latest features with MD-Staff?

A

Click on the envelope that has alerts and messages, help center

205
Q

How can you stay updated with the latest features with MD-Staff?

A

Click on the envelope that has alerts and messages, help center

206
Q

True or False: I am responsible for learning new features/ongoing changes to MD-Staff?

A

True

207
Q

True or False: An HL7 data feed can send provider information as soon as it is updated in MD-Staff.

A

True

208
Q

True or False: MD-Staff can be a source of truth if only the Credentialing Office keeps track of provider’s information and doesn’t solicit input from other entities.

A

False

209
Q

True or False: Standardizing lookup table values should be done by only one person. There is no need to check in with other stakeholders.

A

False

210
Q

True or False: You can send MD-Staff data to a warehouse and HL7 MFN - both can happen because these methods accommodate both.

A

True

211
Q

True or False: In a market/multi-facility type structure to ensure consistent data management for organizations with shared credentialed providers (I.e., One provider has multiple appointments within one organization) - a universal workflow diagram should be created to detail when and how data should be managed.

A

True

212
Q

In order to create a user account - what fields are required?

A

Username

213
Q

True or False: You should limit security permissions when creating an administrative account - for example, only the proper users can reset passwords.

A

True

214
Q

Which permission do I allow for a user to get access to the provider’s home address and SSN?

A

Credentialing_Sensitive

215
Q

True or False: In a market/multi-facility type structure you can setup specific permissions with an Enterprise level, with this templates could be global and facility specific.

A

True

216
Q

The best way to report an issue is to _______________?

A

Help>Submit a Ticket> provide very specific details and screen shots.

217
Q

True or False: When setting up child permissions, you can restrict certain field which means you can allow / deny for specific fields.

A

True

218
Q

Which permission takes priority - individual permissions or group permissions?

A

Individual

219
Q

What are the search options for a provider?

A

Credentialing>Advanced Provider Search

220
Q

In the Managed Care facility setup what can you track?

A

Provider enrollment data (contract health plan, contract type and effective date) entities and sites

221
Q

True or False; You can globally replace provider files

A

False

222
Q

Where do I record CMEs for a provider?

A

Other>CME>Record/edit CME Courses

223
Q

True or false: Privielges that expire can be set up as an alarm

A

False

224
Q

Where do you setup SAML Certificates / SSO?

A

Setup>Security>SAML Configuration

225
Q

Go to the Other Menu, select meetings, is there an option for sign in sheets?

A

Yes

226
Q

How do you setup an alias for a provider

A

Provider record>Additional Items>Aliases>Add

227
Q

There are specific meeting types when recording a meeting in MD Staff - what are they

A

General Staff, Committee, Department, Division, Section and Virtual

228
Q

True or false: A Web API is a complimentary service with MD Staff

A

True

229
Q

How can you setup a unique identifier for a provider

A

Setup>Administrative>Provider ID Generator

230
Q

True or False: An MD Staff user is not able to mofidy the permissions of an API user. An API user will have full access when their user is created

A

False

231
Q

True or false: MD Staff can be a source of truth if only the Credentialing Office keeps track of provider’s information and they do not solicit feedback from other departments.

A

FALSE

232
Q

What is API

A

A data interface that communicates with another software. Application programming interface. MD Staff can talk to another system i.e. provider dictionary

233
Q

What is HL7 Data Interface

A

Transferring healthcare data between healthcare systems. Provider on staff and need the record to interact with another system

234
Q

What is a data warehouse

A

MD Staff can send data to a warehouse for reporting. Building are port that needs special formatting (not doable in ad hoc query)

235
Q

What is SAML Single Sign on SSO

A

An authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.

MD Staff (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions