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MD Staff > MD Staff Navigation > Flashcards

MD Staff Navigation Flashcards

1
Q

Which of the following actions can I do through the Credentialing option in the top menu

A

Start an MD App online application or create an application (Provider record) manually.**

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2
Q

Which of the following is NOT listed in the Other Section of the top menu?

A

** SMS Merge**

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3
Q

In the Basic Dashboard video, the Workflow page allows the users to see

A

Incomplete applications, upcoming reapopintment applications and expireables. **

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4
Q

In the Task by User page in the Basic Dashboards, you are able to see the tasks that are either overdue, due in the next 30 days, due in 30-60 days or due in 90 or more days

A

True**

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5
Q

When you archive a privilege form, you do not have the option to map the old privilege form to a new privilege form so a provider gets an updated privilege form during the reappointment application process

A

False

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6
Q

Individual facilities are able to modify Market privilege forms from the facility. l

A

**False **

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7
Q

You are able to add privileges from other facilities by using the Import option in Record Privileges

A

** True**

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8
Q

What editing option is NOT available when adding a description for a privilege, text, or criteria?

A

** Indent**

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9
Q

Which icon when editing privileges allows you to drag and drop the privilege element to a different spot on the privilege form?

A

Cursor

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10
Q

What section of a provider record in a Managed Care facility stores the Contract and Health plan information for a provider

A

Enrollment

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11
Q

The search option in the top right corner of MD-Staff lets you search by entering the First Name of a provider. The format is First Name, Last Name.
False

A

False

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12
Q

In the provider record, what data fields are in the Demographic section. (PLEASE SELECT ALL THAT APPLY)

A

Identifiers
Cell Phone
Email

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13
Q

What area of the provider record contains the Home Address for a provider?

A

** Additional Items **

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14
Q

On the Provider record in the License/Credential section, what does the verify button do for that license?

A

**It verifies the license, attaches the primary source verification document and records the details in the verification log **

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15
Q

An MD-Staff user is able to modify existing Reference Addresses (Hospitals, Peer References, etc.) by going to Setup > Addresses > select Reference Type.

A

True

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16
Q

What is a document bundle?

A

** It is a combination of documents that include a reference questionnaire and selected file types**

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17
Q

Which of the following is NOT an example of a File that is placed in the Files section of a provider record?

A

Copy of license verification

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18
Q

An MD-Staff user is able to enter a Privilege’s effective and expiration dates in the Appointment section of the provider record.

A

False

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19
Q

What is the purpose of the checklist?

A

The checklist is a to do list of all items in the credentialing process.**

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20
Q

What does the On Staff check box do for the provider record?

A

It takes the provider record from an applicant to an On Staff Provider. The provider will now show up in the roster report and in E>Priv

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21
Q

If a provider is no longer active what should you do? (PLEASE SELECT ALL THAT APPLY)

A

1. If the provider has resigned I should put a resigned date on the appointment pages.

3. I should archive the provider record so it does not show up in the roser or E>Priv.

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22
Q

Which of the following is NOT an example of a File that is placed in the Files section of a provider record?

A
  1. Copy of license verification
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23
Q

Which of the following actions can I do through the Credentialing option in the top menu?

A

**3. Start an MD App online application or create an application (provider record) manually. **

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24
Q

In the provider record, what data fields are in the Demographic section. (PLEASE SELECT ALL THAT
APPLY)

A
  1. The providers next appointment date
  2. Identifiers
  3. Cell phone
  4. Email
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25
Q

In the Basic Dashboard video, the Workflow page allows the users to see:

A

Incomplete applications, upcoming reappointment applications and expireables

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26
Q

Which button on the Checklist section of the provider record allows you to see the checklists that are archived or at a facility or market level?

A

Options

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27
Q

You can use a Site Checklist Template at an Entity.

A

False

You can only use a Site Checklist Template at a Site and an Entity Check

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28
Q

To assign a Checklist in Aiva Cycles to a single provider, you would follow the same process that you would do to assign checklists for a new or existing provider.

A

False

Assigning the checklist is an automated process in Aiva Cycles. You woul

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29
Q

Which one of the following items would be listed first on a checklist? (The number listed before the Task ID is the preference number entered on the checklist)

A

**. Preference 1 Hospital Verification **

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30
Q

Checklists for Sites, Entities, and Contracts can only be created in a Managed Care facility.

A

True

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31
Q

Where do you go to assign Checklists to a group of providers?

A
  • Credentialing>Workflow>Assign Checklist
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32
Q

What is the default Expected Duration in days for a task?

A

30 days

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33
Q

When creating a new checklist, which of the following fields are required to be filled in?

A

Template name

34
Q

Which option allows you to save a history of text messages sent to and from providers?

A

MD Staff Connect

35
Q

If you choose to select Log Activity while performing a merge, what will this do?`

A

Save a record of this merge in the Provider’s Mail Log

36
Q

Where do you go to modify/manage the template: Peer Reference Pronto Verification

A

Setup>Files>Document Bundles

37
Q

Where do you go to send a Board Approval letter to a provider or group of providers?

A

Merge/Pronto > Demographic

38
Q

Where do you go to locate a history of all reference and demographic merges for all providers?

A

Merge/Pronto > Merge Downloads and Status

39
Q

If you want to send a Peer Reference verification to multiple provider’s at once, where do you go?

A

Merge/Pronto > Bulk Reference Merge > Pronto/Verification Merge for Peer References

40
Q

Where do you go to create or manage a Pronto Survey template?

A

Setup > Files > Survey Templates

41
Q

If you are performing a large merge, you can navigate away from the screen while it completes.

A

True

True! Once the merge completes you’ll receive a notification in your Inb

42
Q

When you’re performing a reference merge are you communicating with the Provider or the provider’s reference?

A

The provider’s reference

43
Q

Which merge fields do you use to merge provider information onto a demographic or reference letter?

A

Demographic Merge Fields

44
Q

Where do you go to send a package of documents to a provider?

A

Merge/Pronto > Merge Package

45
Q

Where do you go to create or manage message templates in MD-Staff?

A

Setup > Administrative > Message Templates

46
Q

When you’re saving a demographic merge letter, which value do you enter into the Type field?

A

Demographic

47
Q

You can find a list of Demographic Merge fields in MD-Staff and in the Help Center.

A

True

48
Q

Which module is used to create message templates for Merge Packages?

A

Merge:DemographicPackage

49
Q

Which module is used to create message templates for Document Bundles?

A

Verification

50
Q

Which merge fields do you use to merge in information about a reference onto a reference merge letter?

A

Reference Merge Fields

51
Q

Where do you go to create new or manage existing merge packages?

A

Merge/Pronto > Setup > Merge Packages

52
Q

What is an Organization Merge ?

A

If you have a Managed Care Environment and you need to send letters to Entities and/or Sites/Locations you can do so using an Organization Merge

53
Q

You can find a list of Reference Merge Fields in the Help Center

A

True

54
Q

What is a PDF Merge

A

Allows you to merge information from the provider record onto a PDF document

55
Q

Where do you go to add or manage Demographic or Reference letter merge templates?

A

Setup > Files > Word Templates

56
Q

You can use the Help Center to locate merge fields for Document Bundle message templates.

A

True

57
Q

The template you’re selecting here is also know as a _______________________?
Template: Default: Peer Reference Pronto Verification

A

Document Bundle

58
Q

Where do you go to find the changes made from a returned Pronto UPdate Provider?

A

Merge/Pronto >Pronto Update Providers>Change Log

59
Q

MD Staff Connect allows a provider to receive and send text messages with a facility or market in MD Staff

A

True

60
Q

Which is NOT an option that can be used for Expiring Merges?

A
  1. Medical History Expiring
  2. Board Certification Expiring
    3. Provider Files Expiring
  3. License/Credential Expring
61
Q

How many days does it take for Verification Follow Up to stop resending a verification in MD Staff

A

180

62
Q

Selecting Custom Message as your template in an Email Merge will allow you to write a unique subject and message to email to providers

A

True

63
Q

Which is NOT an Output Format Option when running a demographic merge?

A
  1. doc
  2. pdf
    3. jpg
  3. docx
64
Q

Running the report for Pronto Survey Providers will show which providers have responded to the survey and what response they gave

A

False - the results of the rponto survey are anonymous. You would NOT see what a specific response for a provider was when the survey is returned.

65
Q

You can use the Output Format of .doc, .docx, or .pdf when running a Merge Package

A

False - you will get either a zip file or .pdf when you run a merge package

66
Q

You have the ability to add filters to a verification follow up so only certain providers receive the verification follow up

A

True

67
Q

What menu are the settings for Scheduled and Triggered messages?

A

Setup >Aiva Credentialing

68
Q

Which of the following is NOT an option to be updated while using Pronto Update Provider?

A
  1. Provider Files
  2. Credentials
  3. Site Files
  4. Education
69
Q

You can send an email to an applicant after the application has been imported

A

False, an email can only be sent to an applicant before the application has been submitted.

70
Q

The main difference between demographic merges and expiring merges is the type of merge fields used in the merge document.

A

true

71
Q

Which field is NOT an option when setting up verification follow up

A

1. Message template
2. Auto resend
3. Reminders
4. Verification type

72
Q

Where in the menu can you go to set up and email merge template.

A

Merge/Pronto>Setup>Email Templates

73
Q

Where do you go to view Pronto Survey Results?

A

Merge/Pronto>Reports>Survey Results

74
Q

Demographic merge documents need to have the merge fields added in Microsoft Word before it will work in MD Staff

A

True

75
Q

When setting up Rules for a Scheduled Message, if you enter multiple values for the same field (i.e. if the provider has any of the credentials types listed, they would be notified).

A

True

76
Q

SMS Merge allows the provider to receive and to respond to messages sent from MD Staff

A

False, MD Staff Connect allows texts to be received and responded to/from MD Staff

77
Q

If you do not want a VComm Review to be assigned in the Aiva Cycle template you must leave the REview Type blank for the facility

A

True

78
Q

What is the different between setting up an Aiva Cycle Template at the Market and at the facility

A
  1. The settings will apply to all facilities in the market and cannot be modified at the facility level
  2. You will see all the faciliteis in the Market under the Application Setup
  3. You will see all the facilities in the Market under the VCOMM setup
  4. You will see all the facilities in the Marekt under the Checklist setp
79
Q

Inherit pulls the same verification method that shows in the provider record.

A

False.

80
Q

If you want to set up Cycle Specific Credentialing Automation Settings, navigate to:

A

Setup>Aiva Credentialing>Aiva Cycle Templates>Select Template>Edit

MD Staff (3 decks)

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