Stress, Fatigue, And Boredom 08 Flashcards
What is stress?
Your body’s way of responding to any kind of demand
How is stress caused?
By good n bad experiences
When people feel stressed what does a body do?
Releases chemicals
What do the chemicals released due to stress give people?
More energy and strength which can be a good or a bad thing depending on the situation
What are the different types of stress?
1) Survival stress (Fight or flight)
2) internal stress (worry)
3) Environmental stress
(Response to world around)
4) Fatigue and Overwork
(Minimised through SCRATCOH)
What are stress inducing factors
8things
1) continuous high task demands
2) Numerous ill equipped a/c with inexperienced pilots
3) traffic and equipment mis-matches
4) Misuse if sophisticated equipment
5) inexperienced or unpredictable
6) divisions and allocation of work
7) vague or ambiguous ATC procedures
8) insufficient support
What are some stress inducing factors through indirect factors
(10 things)
- unsupportive management
- conditions of employment
- working hours (shift pattern) can lead to night shift fatigue
- Inexperienced/unpredictable colleagues
- Divisions and allocation of work
- Vague or ambiguous ATC procedures
- Insufficient support
- Continous high task demands
- Ill equipped aircraft
- Traffic/equipment mismatch
- Misuse of sophisticated equipment
Talent insufficient for task reduced ability to cope with shift work financial and domestic worries bereavement, illnesses drugs, alcohol, personal disappointment or disillusionment
True
What are the different phases of stress?
Boredom
Stimulated
Effective
Optimum
Overload
Irritable
Anxious
Burnout
How can fatigue be caused?
Both low or high information processing
How to alleviate boredom?
- controllers freedom n schedule own workload
- keep staff levels adjusted so that there is always sufficient skilled work to do
- Design workspaces, equipment n tasks they promote a hierarchy of skills, and provide opportunities to use skills
- Allow controller’s to select appropriate level of automated assistance
- Try to ensure individuals are not alone at work for prevailing and consequences of boredom are often less serious amount groups of individuals
How does an individual become over-confident?
An individual has too much confidence can lead to over confidence.
What is fatigue?
Tiredness resulting from mental or physical effort is normal
Does fatigue markedly reduced ability to carry out a task
True
If a person is fatigued with a stimulant will they become motivated?
No not always
List some features attributed to fatigue?
- More easily satisfied with lower levels of performance
- Errors remain uncorrected
- Reduced flexibility of approach
- Increased likelihood of errors in decision making
- Mood changes determined to teamwork
- Decreased ability to concentrate
How can you prevent/cope with fatigue?
1) Avoid stimulants prior to sleeping
2) Avoid alcohol as strategy to hasten sleep
3) Avoid Heavy meal shortly before bedtime
4) Consider learning relaxation exercises
5) Physical exercise can also be relaxing
Worrying over a personal matter can often prevent sleep. True or False?
True
Naps can help sleep disturbance
How many hours?
True
2 hours, permits full sleep cycle
If sleeping during the day what need to be done?
Ensure room is dark
Ensure telephones and other noises will not disturb your sleep.
Stress is commonly applied to cover both cause and effect. True or False?
True
What are outside factors that can cause stress?
- Talent insufficient for task
- Reduced ability to cope with stress
- Reduced ability to cope with shift work
- Financial and Domestic worries
- Bereavement, illness, drugs, alcohol
- Personal disappointment or disillusionment
What are symptoms of stress?
Self medication
Excessive drinking
High absenteeism
Difficult as colleague
Easily irritated
Readily tired
Difficult to manage
Depression
What is the difference between tiredness and fatigue?
A tired person can be quickly aroused to a high level of performance. While with fatigue there is no guarantee the person will become motivated.
How does complacency come about?
An individual not being able to test their limits.
What are the symptoms of stress?
8 symptoms
Self medication Excessive drinking High absenteeism Difficult as a colleague Easily irritated Readily tired Difficult to manage Depression
