stress and resilience Flashcards
Give examples of causes of stress
Feelings of personal and professional inadequacy
Frustration at work
Lack of communication with peers and patients
Poor interpersonal relationships
Overwork
Poor self image
Low self esteem
Give 4 physical symptoms of stress
Any from:
- exhaustion
- GI problems
- headaches
- shortness of breath
- skin complaints
- sleeplessness
- aches and pains
Give 4 psychological symptoms of stress
Touchy and irritable
General lethargy
Screaming and shouting
Outbursts of anger
Give 4 risk factors of stress
Demand - workload and environment
Control - being able to influence your own path
Support - professionally and personally
Relationships - good team relationships
Role - understanding role and responsibilities
Change - jobs and practice
What can stress have an effect on?
Behaviour - impacts performance intellectually and physically
Judgement and behaviour making
Physiological effect - change in body systems
Emotional effect - feel tense and anxious
What makes the job of an NHS professional high stress?
Difficult working circumstances
Exposure to potentially hazardous diseases
Human suffering and the ability to affect human life
Give 4 examples of stresses involved in being a GDP
Any from:
- running behind schedule
- uncooperative patients
- constant time pressure
- medical emergencies
- dealing with nervous patients
- working quickly to see lots of patients
- piecework payment system
What are the sex-related stress differences in dentistry?
Males - worked more hours than females
Females reported:
- more lack of patient appreciation
- greater awareness of complex nature of the job
- reporting more inability to meet their own expectations
What proportion of GDPs smoke and drink alcohol?
Smoke - 10%
Drink alcohol - 90%
What may cause stress to dental students?
Academic concerns - working for exams
Time concerns
Isolation
Financial worries
How may students deal with stress?
Excessive alcohol and drug use
What is burnout?
A process whereby a previously committed professional disengages from his or her work in response to stress and strain experienced in the job
What is resilience?
The process of adapting well in the face of adversity, trauma, tragedy and threats
What characteristics give resilience to a person?
Awareness - notice what’s going on around you and inside your head
Thinking - in a rational way
Reaching out
Fitness - mental and physical ability to cope with challenge
