strategies for HR Flashcards

1
Q

define LEADERSHIP STYLE

A

The ways that managers communicate with their employees to inspire and motivate them to work together to achieve organisation’s goals.

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2
Q

describe an autocratic style of leadership

A
  • Managers make decisions without staff input
  • Quick decisions
  • workers are unskilled
  • transactional management style where workers compliance is rewarded financially
  • higher absenteeism
  • ## staff turnover
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3
Q

describe a participative leadership style

A
  • Democratically include others in process on how/what to do
    • Final decision made by the leader
    • More ideas + experience= better results n motivation
  • emphasis on higher quality output rather than efficiency
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4
Q

describe a delegatory leadership style

A

employees make decisions to increase trust and motivations

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5
Q

define JOB DESIGN

A

The number kind and variety of tasks that a worker is expected to carry out in the course of performing their job

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6
Q

a job should be designed so that it…

A
  • meets need of company and staff
  • is flexibile
  • there is opportunity for improvement and promotion
  • has variety
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7
Q

RECRUITMENT

define

A

The process of locating and attracting the right quality and quantity of staff to apply for employment vacancies at the right cost

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8
Q

internal recruitment
define
advantages
disadvantages

A

filling job vacancies with people within the business

ADV

  • motivate staff with developmental opportunities
  • builds commitment and loyalty
  • cheaper than external recruitment
  • positions can be filled faster as background checks are usually already done
DIS 
- can lead to rivalry for positions
- little value added, no new skills
- needs to manage unsuccessful applicants
-
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8
Q

external recruitment
define
advantages
disadvantages

A

filling job vacancies with people from outside the business

ADV

  • wider applicant pool
  • new ideas, perspectives and skills can produce better solutions to bus issues
  • gets specific skills which saves on training costs
  • more diversity in employment

DIS

  • risk of unknown staff
  • lost productivity in initial phases of orientation and induction phases
  • new employee may not fit culture and may not be accepted by internal rivals
  • takes a lot of time and effort
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9
Q

TRAINING AND DEVELOPMENT

define both

A

training: aims to develop skills , knowledge and attitudes to lead to superior work
development: enhancing skills of employees in line with the changing and future needs of the workplace

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10
Q

formal training?

informal training?

A

formal training? lectures, seminars, apprentice schemes and external courses

informal training? shown/modelled skills from a mentor

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11
Q

PERFORMANCE MANAGEMENT (addresses both individual and business performance)

features?

A

job design, recruiting the best staff, training and development, rewards

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12
Q

developmental performance management

define

A

improves individual performance by establishing objectives such as reaching sales targets that are consistent with achieving the organisations goals

Achieved through feedback and shared disscusions

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13
Q

administrative performance management

define

A

Assesses the progress of a business in meeting its strategic goals and where necessary identifying the areas for improvement, such as establishing new goals or employee performance

Annual appraisals which are used by management for planning HR

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