Strategic Planning and Marketing Flashcards

1
Q

What is strategic planning?

A

he process of aligning organizational goals with changing marketing opportunities.

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2
Q

What is the first step in strategic planning?

A

Define the mission, establishing the organization’s purpose and customer focus.

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3
Q

What does setting objectives and goals involve in strategic planning?

A

Converting the mission into actionable targets.

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4
Q

What is business portfolio design?

A

Analyzing current business units and planning future growth as part of the strategic planning process.

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5
Q

What are functional strategies in strategic planning?

A

Detailed plans created for marketing and other departments to achieve organizational goals.

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6
Q

What key questions should a market-oriented mission answer?

A

What is our business? Who is the customer? What do consumers value?

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7
Q

What is a business portfolio?

A

A collection of businesses and products that make up the company.

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8
Q

How is portfolio analysis conducted?

A

Evaluating strategic business units (SBUs) based on market growth rate and relative market share.

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9
Q

What does the BCG Matrix classify SBUs into?

A

Stars, Cash Cows, Question Marks, or Dogs.

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10
Q

Name the four growth strategies in the Product/Market Expansion Grid.

A

Market Penetration, Market Development, Product Development, Diversification.

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11
Q

How does marketing create value in strategic planning?

A

Through the value chain, involving product design, production, and support.

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12
Q

What is the value delivery network?

A

Partners within the supply chain that collaborate to enhance customer value.

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13
Q

What are the key components of market segmentation and targeting?

A

Dividing the market into segments and selecting which to target.

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14
Q

What is market positioning?

A

Defining how a product is distinct from competitors and occupies a desirable place in the consumer’s mind.

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15
Q

What are the 4 Ps of the marketing mix?

A

Product (goods/services offered), Price (customer cost), Place (distribution channels), Promotion (communication with customers).

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16
Q

What are the functions of marketing management?

A

Analysis, Planning, Implementation, and Control.

17
Q

How do you measure marketing ROI?

A

By calculating returns based on sales, market share, and customer-centered metrics like satisfaction and retention.