Strategic Marketing (Ch. 15) Flashcards

1
Q

What is the process of Strategic Planning

A

the process of developing and maintaining a fit between:
- the organization’s goals and capabilities
- chaning market opportunities

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2
Q

What questions does strategic planning answer?

A

What do we want to do, how will we do it and what is the market doing?

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3
Q

What are the 4 steps in strategic planning?

A

Define mission statement, define company goals and objectives, design business portfolio, design market strategy

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4
Q

Mission Statement

A

statement of the organization’s purpose, should be market oriented and defined in terms of the customers’ needs and wants

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5
Q

What is an example of a product oriented mission statement?

A

We sell the best cosmetics

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6
Q

What is an example of a market oriented mission statement?

A

We sell lifestyle and self-expression, success and status

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7
Q

Company Goals and Objectives

A

Needs goals related to the mission
Needs objectives related to the goals

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8
Q

Business Portfolio

A

the collection of businesses and products that make up the company:
- How should we organize our offerings into SBUs?
- Do these fulfill our company mission & goals

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9
Q

Designing Market Strategy

A

Product, brand and business unit level
- Understanding the company’s situation (SWOT)
- Segmenting the market, targeting specific customers and positioning the product
- 4Ps

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10
Q

SWOT Analysis

A

Framework for reviewing strategy, position, and direction of the company
- Strengths, Weaknesses, Opportunities, Threats

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11
Q

How can a company analyze its current business portfolio and Strategic Business Units (SBUs)

A

Use the BCG Matrix to develop future strategies for growth, or downsizing, with the product-market expansion grid

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12
Q

BCG Matrix - 3 questions

A

How are our SBUs performing now?
How might they perform in the future?
How much should we invest in each SBU?

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13
Q

What makes up the BCG Matrix?
(x & y axis)

A

On the x-axis is market share, left side high & right side low
On the y-axis is market growth rate, low on bottom and high on top

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14
Q

What makes up the BCG Matrix? (Four positions & symbols)

A

Top left: Star - defend position
Top right: Question Mark - use cash to make it into Star
Bottom left: Cash Cow - nurture to generate cash
Bottom right: Dog - fix or abandon

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15
Q

Product-Market Expansion Grid

A

Answers: How can we grow? (Future oriented)
Grid contains: existing/new markets on y-axis and existing/new products on x-axis

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16
Q

Name an Example of each quadrant in the Product-Market Expansion Grid

A

EM/EP: new sale campaign
EM/NP: new shirt or shorts styles
NM/EP: geographic expansion
NM/NP: diversification, new product in a new market segment