Strategic Formulation Flashcards

1
Q

What are the 4 basic elements of strategic management

A

Environmental scanning
Strategy formulation
Strategy implementation
Evaluation and control

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2
Q

What is strategy formulation

A

Development of values/vision/mission statement and identification of goals/objectives

External analysis (PEST) and internal analysis (SWOT)

Generating/evaluating/selecting strategies

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3
Q

What is a core value statement

A

Organizations tend to use “commitment to” for examples such as; integrity, fairness, discipline, equal employment opportunity, teamwork, accountability, continuous improvement

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4
Q

What is a vision statement

A

The desired state or aspiration of an organization

Statement of strategic intent

Short, wide management engagement/input in its development

Identifies the type of business the firm engages

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5
Q

What is a mission statement

A

Declaration of an organizations ‘reason for being’

Identifies what their business is and who they serve

It’s necessary to establish objectives/goals ➡️ formulate strategies ➡️ implement and evaluate strategy

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6
Q

What are the components of a mission statement

A

Customers

Products/services

Markets

Technology

Concern for survival, growth & profitability

Philosophy

Distinctive competence

Concern for public image

Concern for employees

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7
Q

What are the characteristics of a mission statement

A

Broad in scope

Fewer than 150 words in length

Inspiring

Identifies the utility of a firm’s product

Reveals that the firm is socially responsible

Reveals that the firm is environmentally responsible

Includes the 9 components

Reconciliatory

Enduring

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8
Q

Functions of a mission statement

A

Defines the role of the business in society; satisfies employees human needs for meaning and purpose; guides the development of objectives and strategies; conveys a sense of corporate identity

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9
Q

Focus of a mission statement

A

No consensus as to what mission statements should/shouldn’tinclude

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10
Q

Form of a mission statement

A

Poor quality in development and content of a mission statement; ‘piece of corporate window dressing’; company reality vs mission statement

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11
Q

10 benefits of a clear mission and vision

A

Achieve clarity of purpose among all managers and employees

Provide a basis for all other strategic planning activities, including internal and external assessment, establishing objectives, developing strategies, choosing among alternative strategies, devising policies, establishing organizational structure, allocating resources, and evaluating performance

Provide direction

Provide a focal point for all stakeholders of the firm

Resolve divergent views among managers

Promote a sense of shared expectations among all managers and employees

Project a sense of worth and intent to all stakeholders

Project an organized, motivated organization worthy of support

Achieve higher organizational performance

Achieve synergy among all managers and employees

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12
Q

What is the difference between goals and objectives

A

Goals:
General
Intangible
Broad
Abstract
Strategic

Objectives:
Specific
Measurable
Narrow
Concrete
Tactical

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13
Q

Examples of goals/objectives setting areas

A

Profitability
Market standing
Innovation/R&D
Productivity
Worker Performance & attitudes
Physical & financial resources
Manager performance & development
Social responsibility

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