Storming

Question 1

What characterizes the storming phase from the employee’s point of view?

Answer 1

• Honest and direct communication
• Many discussions and debates
• Various ideas compete
• Direct recognition of the effort
• Gradually stronger understanding of others
• (Dis)agreement become clear
• The potential becomes clearer

Question 2

What characterizes the storming phase from the leaders point of view?

Answer 2

• Be open to suggestions
• Create very direct involvement
• Allow conflicts
• Recognize similarities and differences
• Follow the rules as much as possible
• Allow an “unrestricted room”

Question 3

Which steps does the “konfliktrappe” contain?

Answer 3

• Step 1 - We disagree on the matter (good conflicts)
• Step 2 - We disagree and become personal (focus on the person instead of the case)
• Step 3 - We disagree and leave to talk together (War)

Question 4

Which 5 ways can you handle conflicts on?

Answer 4

1. Competitive (High self-interest and uncooperative)
2. Cooperative (High self-interest and high cooperative)
3. Compromise seekers (Medium self-interest and Medium cooperative)
4. Conflict-averse (Low self-interest and Medium uncooperative)
5. Forthcoming (Low self-interest and High cooperative)

Question 5

What characterizes good conflict management?

Answer 5

• Deal with disagreements when they arise
• Going for the ball - not the man!
• Speaking in “I-language”
• Be courageous - ask about the conflict

Question 6

Which tools are good to handle conflicts during the storming phase?

Answer 6

The Hesteskoen, Løbende sedler and Turn Table

Question 7

What is “Løbende sedler”?

Answer 7

It is great way to write down and prioritise relevant questions that the team needs to discuss during the Storming phase.

Step 1

• Each member have to write down one question that he or she thinks is important to talk about.

Step 2

• Everyone have to rate each question they have received with the score 1-5, where 1 signals least important - and 5 signals very important.

Question 8

How do we ensure that the tools are used?

Answer 8

Make sure to use them again and again

Question 9

What is required to enter the storming phase?

Answer 9

That the forming phase has been lived through and there is a clear understanding of e.g. colour profiles,competences, roles, goals etc.

Question 10

What is the goal of the storming phase?

Answer 10

To calibrate members towards the true North

Question 11

How is the storming phase perceived?

Answer 11

There will be a lot of discussions, conflicts, dialogues etc. in order to calibrate towards true North

Question 12

What exercises are good in the Storming phase?

Answer 12

Pass the book and write something positive

• What do you contribute with and what would I miss if you weren’t here?

Question 13

What 5 themes are important when communicating in storming phase?

Answer 13

• M
• M
• M
• A
• I

Question 14

Can a conflict be a negotiation?

Answer 14

Yes – the start of a conflict is a negotiation centered around substance

Question 15

What 3 tools are good in handling conflicts?

Answer 15

• Horseshoe/handraise exercise
• Continuous notes (focusing on the most important)
• Turn-table (360’ reflections on problem)