Store layout Flashcards

1
Q

How much of space should be selling space? What makes up non-selling space?

A

65-85%

non = bathrooms, storage space

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2
Q

What are building functions

A
  1. stairs/elevator
  2. bathrooms
  3. doors walls
  4. aisles, interior stuff
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3
Q

What are the different options for grouping assortment into depts? hwich is the guiding principle?

A
  • Product Complemenarity (skates near pucks and sticks)
  • Vendor (gucci section, prada section)
  • Service Needs (sharpening near skates area)
  • Lifestyle (teen secction vs women section)
  • Price Points (discount in basement / at back)

guiding = how customers think / what they expect for that kind of store

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3
Q

what are the diff bases for space allocation?

A

A. Sales Productivity Ratios = Sales per square foot, turnover, return on investment (choose based on constraining factor)
B. Model Stock Approach = Space needed for desired positioning (what customers expect)

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4
Q

what are the floor plan/flow options?

A
  1. grid = High volume, low price, routine, convenient, not exciting or suitable for browsing (grocery store!)
  2. controlled flow = forced past merch, more impulse buy (ikea)
  3. free flow = Encourages browsing, impulse. Less convenient/more time consuming, broad view of merchandise (clothing store)
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5
Q

What is good for sightlines? Examples

A

something nice to look at that draws people in :) (windows, big display, art)

can see pretty lighting section of home improvement store straight from entrance

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6
Q

what are desination points?

A

points in store where most cistomers go on their visit (grovery = meat, milk, bakery, produce)
–> spread out to get people to go through whole store, on perimiter in grocery store

dont want dead ends!

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7
Q

whats important to cinsoder for the shopping experience>

A

its a recreational consumption activity!

crucial for restaurants, airlines, malls, etc.
–> need be aware of curb appeal

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8
Q

what need to consider for lighting? why bright lights at cosmetics stores?

A

artificial vs natural - should try for more natural

functional and aesthetic

Why cosmetics: ppl wanna test, to highlight insecurities, see products easier

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9
Q

what are the characteristics of colour? how choose a palette?

A
  • Hue: Name and Warmth
  • Value: Light or Dark
  • Intensity: Bright or Dull
  • Complementary

palette: a) analogous oclours, b) complementary colours (opposite on wheel), c) based on nature

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10
Q

What important to consider when choosing coloru?

A

how they look against each other and other colours - for visibility/contrast and aesthetic

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11
Q

waht are 7 impirtant factors for display/presetntaiton?

A
  • Visual Balance
  • Emphasis = some things end up emphasized naturally
  • Proportion
  • Rhythm = small and big balanced
  • Harmony
  • Selection
  • Plants
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12
Q

what other senses should be paid attention to?

A

all of em!

sight = demonstrations, activities
hearing = music that matches products and vibe
smell = pleasant scents, distinct
taste = samples
touch = nice things to touch lol idk

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