Steps Of Service and Core Values Flashcards

1
Q

In order, what are the 10 steps of service?

A
  1. Detail Section
  2. The Greet
  3. Menu tour
  4. Spiel
  5. The order
  6. Mise en Place
  7. Dessert
  8. Check Presentation
  9. Collecting Payment
  10. Flipping the table
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the 7 core values?

A

1.Generosity - we give without exception

2.Humility - we act in modesty and think of others first

3.Joy - we create happiness and live in positivity

4.Do the Right thing - we act conscientiously, with integrity

5.GSD (Get shit done) - we work hard and never cut corners

6.Never Stop Learning - we strive to improve

7.Spirit of Hospitality - we treat our guests like family

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What does ATD mean?

A

Attention to detail

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What does GSA mean?

A

Give shit away

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What does GSD mean?

A

Get shit done

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What does SoH mean?

A

Spirit of hospitality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What does BPA mean

A

Blow people away

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the recipe for BPA?

A

-creative
-organic
-tailored

How well did you know this?
1
Not at all
2
3
4
5
Perfectly