Steps Of Service and Core Values Flashcards
1
Q
In order, what are the 10 steps of service?
A
- Detail Section
- The Greet
- Menu tour
- Spiel
- The order
- Mise en Place
- Dessert
- Check Presentation
- Collecting Payment
- Flipping the table
2
Q
What are the 7 core values?
A
1.Generosity - we give without exception
2.Humility - we act in modesty and think of others first
3.Joy - we create happiness and live in positivity
4.Do the Right thing - we act conscientiously, with integrity
5.GSD (Get shit done) - we work hard and never cut corners
6.Never Stop Learning - we strive to improve
7.Spirit of Hospitality - we treat our guests like family
3
Q
What does ATD mean?
A
Attention to detail
4
Q
What does GSA mean?
A
Give shit away
5
Q
What does GSD mean?
A
Get shit done
6
Q
What does SoH mean?
A
Spirit of hospitality
7
Q
What does BPA mean
A
Blow people away
8
Q
What is the recipe for BPA?
A
-creative
-organic
-tailored