Steakholder Flashcards

1
Q

Who are steak holders

A

The client company

The architect engineer and other construction professionals

The banks and other financial

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2
Q

Stakeholder theory

A

• Descriptive/empirical - description of reality, that is that corporations have stakeholders,
• Instrumental - effective management of stakeholders contributes to corporate success.
• Normative - towards what stakeholder management should be.

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3
Q

Descriptive stakeholders range of interests

A

• The construction of a new hospital
Who decides
•that the project will be done at all?
• how many beds a hospital has?
• the budget?
• clinical adjacencies?
. Which materials will be used for internal [ finishes?

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4
Q

Carrying out Stakeholder management

A

• Identify -Who are they? Where are they? What is their role?
• Assess - Can they help/ hinder the project? Who is mot important? Influential? You might ask questions like these
• Who wants you to succeed?
• Who might want you to fail?
• Who will openly support the project
• Who will openly oppose?
• Who will invisibly support the project?
• Who will invisibly hinder/ sabotage?
*
• Who will lose because of the project?
• Who will gain?

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5
Q

Example of stakeholder

A

Click on photo

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6
Q

Managing stakeholders from Indistre point of view

A

• Minimal effort required: ‘public relations approach’.
This could apply to clients’ customers e.g. Local/ national government
• Keep informed: e.g. local residents, conservationists, environmentalist
• Keep satisfied: regulatory bodies, supply-side stakeholders

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