Starting questions Flashcards
A system administrator is working on a remote computer, and now they need to restart the computer so the changes take effect. Which of these commands would be the best way to restart this system?
A) reboot /r /t 60 B) shutdown /r /t 60 C) restart /s /t 60 D) shutdown /s /t 60 E) reboot /s /t /60 F) Wait for a big storm to come through
B) shutdown /r /t 60
A system administrator is configuring virtual machine with Windows 7 to support a legacy application. What is the minimum amount of RAM required to install Microsoft Windows 7 Professional x64?
A) 512 MB
B) 1 GB
C) 2 GB
D) 4 GB
C) 2 GB
A technician is upgrading the memory in all laptops owned by the accounting department. Which of the following would be the BEST choice for this upgrade?
SO-DIMM UEFI BIOS SSD ROM SSHD I'm going to need another screwdriver
SO-DIMM
The relatively small SO-DIMM (Small Outline Dual In-line Memory Module) is commonly used as RAM in laptop computers.
When pinging IP address 127.0.0.1, a Windows computer responds with the message “General failure.” Which of the following is the MOST likely reason for this error?
Corrupted IP stack
Wrong subnet mask
Incorrect default gateway
Duplex mismatch
Frequency conflict
General annoyance
Corrupted IP stack
Pinging the loopback address of 127.0.0.1 should always respond if the IP stack is working properly.
A manager’s laser printer has displayed an error message when printing an image. Only a portion of the output appears on the printed page. Which of the following would be the MOST likely reason for this issue?
Paper jam Out of toner Print spooler crash Out of memory No connectivity The printer is working part time
Out of memory
Laser printers requires memory to create an image, and more complex graphics will take up more memory. If the printer lacks the memory to create the image, an error will be displayed.
A user has recently bought a new laptop, only to find that the Windows cursor moves when typing on the touchpad. Which of the following would be the MOST likely reason for this issue?
Low battery No power Sticking keys Overheating Bad touchpad configuration It's reading my mind
Bad touchpad configuration
Many touchpads can be configured to ignore palm presses but still allow for finger presses.
The maximum speed of USB 2.0 IS ______
480 Mbps
480 Mbps is the max speed of USB 2.0.
USB 3.0 is 5Gbps
USB 3.1 is 10 Gbps
USB 3.2 is 20 Gbps
The maximum speed of USB 3.0 is _____
5 Gbps is the max speed of USB 3.0.
USB 2.0 is 480 Mbps
USB 3.0 is 5Gbps
USB 3.1 is 10 Gbps
USB 3.2 is 20 Gbps
The max speed of USB 3.1 is _____
10 Gbps is the max speed of USB 3.1
USB 2.0 is 480 Mbps
USB 3.0 is 5Gbps
USB 3.1 is 10 Gbps
USB 3.2 is 20 Gbps
The max speed of USB 3.2 is _______
20 Gbps is the max speed for USB 3.2
USB 2.0 is 480 Mbps
USB 3.0 is 5Gbps
USB 3.1 is 10 Gbps
USB 3.2 is 20 Gbps
What is the most significant characteristic to consider when buying a projector?
Native resolution
Lumens
Lumens
Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on usersג€™ PCs.
C. Have users restart their PCs.
D. Clear the print queue.
D. Clear the print queue.
A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a smartphone that the corporate wireless network is available and can be accessed. The technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?
A. Confirm that the laptop wireless card is turned on.
B. Confirm that the laptop is in range for the access point.
C. Confirm that the correct wireless network is selected.
D. Confirm the userג€™s network login ID and password.
A. Confirm that the laptop wireless card is turned on.
Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?
A. Implement single sign-on.
B. Enable multifactor authentication.
C. Configure biometric authentication.
D. Remove complex password requirements.
A. Implement single sign-on.
Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a technician to assist Joe?
A. Log into the same email provider on the new device, and restore the contacts and dates.
B. Create a Bluetooth connection between Joeג€™s devices, and copy his contacts and calendar.
C. Back up the old mobile device to a PC, and import the contacts and schedule from the PC.
D. Use NFC to transfer all compatible data from one device to the other.
A. Log into the same email provider on the new device, and restore the contacts and dates.
A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?
A. Increase the fuser temperature.
B. Change the paper feed rate.
C. Clean the transfer roller.
D. Replace the toner cartridge.
A. Increase the fuser temperature.
A userג€™s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down.
Which of the following is the MOST probable cause of the issue?
A. Residual energy on the motherboard B. System overheating C. Distended capacitors D. Loose battery connection E. CMOS battery failure
D. Loose battery connection
A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the companyג€™s corporate office. The technician identifies the problem and goes through the troubleshooting steps to create a plan of action.
The technician determines the computer needs to be taken off-site for repair.
Which of the following should the technician do NEXT?
A. Check corporate policies for guidance.
B. Get authorization from the manager.
C. Delete proprietary data before leaving the building.
D. Remove the HDD and send the device for repair.
A. Check corporate policies for guidance.
A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.
Which of the following should be technician check NEXT to resolve this issue?
A. Ensure the options are configured to provide a DNS server.
B. Verify the Windows Firewall is turned off.
C. Configure the wireless networkג€™s SSID to be hidden.
D. Enable file and printer sharing in the OS.
A. Ensure the options are configured to provide a DNS server.
A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.
Which of the following will resolve the issue?
A. Set up the userג€™s computer to act as a print server.
B. Configure the printer to use the Internet printing protocol.
C. Ensure the userג€™s computer is set to DHCP.
D. Connect the printer to the company wireless network.
D. Connect the printer to the company wireless network.
A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.
Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?
A. Input voltage
B. Efficiency rating
C. 12V rail amperage
D. Number of SATA connectors
Answer : A
Which of the following cable types should be used to connect a cable modem to a SOHO router? A. Thunderbolt B. Coaxial C. USB D. Ethernet
D. Ethernet
Which of the following Ethernet cables would BEST support an application that requires a 600Mbps throughput at the lowest price point? A. Cat 3 B. Cat 5 C. Cat 5e D. Cat 6
Cat 5e
Both CAT5e and CAT6 can handle speeds of up to 1000 Mbps, or a Gigabit per second. This is more than sufficient for the speed of by far the most internet connections. The chance is small that you currently have an internet connection with which you can achieve up to 500 Mbps speed
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.) A. MAN B. LAN C. WAN D. PAN E. SAN F. WLAN
Answer : AB
Which of the following terminates a coaxial cable? A. DB9 B. RJ45 C. RG-59 D. RS-232
C. RG-59
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
A. Update the video drivers on the laptop.
B. Increase the projector contrast.
C. Replace the original laptop.
D. Change the aspect ratio on the projector.
E. Replace the bulb in the projector.
F. Modify the laptopג€™s display resolution.
Answer : AB
Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on usersג€™ PCs.
C. Have users restart their PCs.
D. Clear the print queue.
D. Clear the print queue.
A standalone printer prints a test page just fine; however, it makes gobbleygook(unintelligible) out of your term paper. What’s probably wrong in this situation?
A) Printer interface
B) Faulty software configuration
C) Low Toner
D) Out of memory
B) Faulty software configuration
OF THE FOLLOWING TOOLS, WHICH ONE WOULD HELP YOU DETERMIN WHY A PRINT JOB DIDN’T PRINT?
Printer Driver
Printer Setup
System Setup
Print Spooler
Print Spooler
a sata power connector has ____ pins
15
Your supervisor has asked you to bring her a DE-15 connector. Which of the following is she referring to?
DVI-A
VGA
DVI-D
HDMI
VGA
VGA uses a 15 pin DE connector
Wikipedia
The Video Graphics Array (VGA) connector is a standard connector used for computer video output. Originating with the 1987 IBM PS/2 and its VGA graphics system, the 15-pin connector went on to become ubiquitous on PCs, as well as many monitors, projectors and high-definition television sets
Which of the following cable types uses twisted-pair copper cabling?
RJ-11
Fiber
RJ-45
Cat 6
Cat 6 uses twisted-pair copper cabling. Fiber optic uses plastic or glass to transmit data using light. RJ-11 and RJ-45 and connector types not cable types.
