star interview questions Flashcards

1
Q

Tell me about a time you worked with a diverse team.

A

*Situation
Working at Caffe Amouri, my responsibility was managing daily operations, which included working with individuals from different cultures, backgrounds, and experiences.

*Task
I can recall a time when we were tasked with organizing a community event in Vienna that required coordination, communication, and collaboration of all team members/or those who were interested.

*Action
So with that knowledge, I took it upon myself to meet with team members individually as well as in groups so that we could share different/unique ideas and perspectives.

*Result
So as a result, we were successful with the event and

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2
Q

Tell me about a time you received great customer service.

A

ST.
I remember last year when I took my grandma out to her favorite restaurant

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3
Q

Tell me about a time you gave great customer service.

A
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4
Q

Tell me about a time you dealt with a difficult situation

A
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5
Q

Tell me about a time you faced an emergency situation

A
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6
Q

Tell me about a time you went above and beyond for a customer and did something outside of the regular scope of your work

A
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7
Q

Tell me about a time you disagreed with a manager

A
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8
Q

Tell me about a time you saw a teammate do something that was immoral or unethical

A
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9
Q

Tell me about a time you arrived at work and you needed to change your priorities

A
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10
Q

Tell me about a time you encountered a policy change at work and how you handled it

A
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11
Q

Tell me a time you had to work with someone you didn’t get along with

A
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12
Q

Tell me a time you saw a co-worker do something unsafe

A

juggling a knife for some odd reason

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13
Q

Tell me a time you had fun at work

A
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14
Q

Tell me a time you faced an unreasonable goal or expectation at work

A
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15
Q

Describe a time you had to think quickly on your feet

A
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16
Q

Tell me about a time you used humor to diffuse a situation

A
17
Q

Tell me about a situation you encountered that required you to put safety first

A
18
Q

Tell me about a time you had to teach someone something

A
19
Q

Tell me about a time you helped a stranger

A