Standard Operating Procedures (SOPs) Flashcards
1
Q
What is an SOP ?
A
- written instruction describing how a routine task is to be carried out, when, where and by whom
- standard operating procedure
2
Q
What is clinical governance ?
A
- Organisations accountable for improving the quality of services and safeguarding high standards of care
– Management of risk and harm minimisation
3
Q
What activities in a pharmacy require SOPs to comply with clinical governance?
A
- all activities in a pharmacy, from the receipt of a prescription to dispensing and supply.
4
Q
what are benefits of SOPs ?
A
- Standardisation of processes and practice towards a specific outcome
- Maintains consistency
- Improve quality assurance and safety
- Saves time/ training needs/cognitive workload
5
Q
What are the key components of SOP content in pharmacies?
A
- Purpose
-Scope - Responsible person(s)
- Procedure
- Risk
- Review arrangements
- Acceptance
- Reference guides/further information
6
Q
What should be included under the “Purpose” in an SOP?
A
- outlines the reason for the SOP and what it aims to achieve
7
Q
What is the “Scope” section of an SOP ?
A
- what the SOP covers
8
Q
What is outlined in the “Procedure” section of an SOP?
A
- details the step-by-step process to be followed to complete a task or activity
9
Q
Why is the “Risk” section important in an SOP?
A
- identifies potential risks associated with the procedure and outlines strategies to manage or minimize these risks
10
Q
What is the role of the “Responsible person(s)” in an SOP?
A
- section identifies who is accountable for ensuring the SOP is followed and for specific tasks.
11
Q
What does the “Review arrangements” section in an SOP cover?
A
- describes how and when the SOP will be reviewed to ensure its relevance and effectiveness
12
Q
What is included in the “Acceptance” section of an SOP?
A
- signatures of relevant staff that follow the SOP
13
Q
What are “Reference guides/further information” in an SOP?
A
- provide additional resources, documents, or guidelines to support the SOP and offer more detailed information.
14
Q
Who is responsible for following SOPs in a pharmacy?
A
- pharmacist is responsible for following SOPs, but they can delegate tasks to others as specified in the SOP
