Stakeholders Flashcards
What are stakeholders
a person with an interest or concern in something, especially a business.
Stakeholders have an 1.——— to the company but also have 2.——— on the company
- Interest
- Influence
What is an example of an internal and external stakeholders
Internal: External:
Manager Customers
Owner Bank
Employees Government
Suppliers
L. community
What is a manager’s influence and interest
Interest: Getting promoted
Influence: hiring and firing people
What is a customer’s interest and influence
Interest: getting quality products/services
Influence: They control the popularity of the business
What is the bank’s interest and influence
Interest:To ensure that the business can pay its loans off
Influence:They can accept or decline a loan
What is the suppliers interest and influence
Interest: They want prompt payment
Influence: deciding the prices of their products
What is the local community interest and influence
Interest: want firms to bring jobs to the area
Influence: protesting and petitioning if unhappy
What is the government’s interest and influence
Interest: want firms to create jobs and wealth for the population
Influence: introducing or repealing laws that affect businesses
What is an employee’s interest and influence
Interest: Want higher pay
Influence: providing good or bad customer service
What is an owner’s interest and influence
Interest: Making a profit
Influence: changing management