Stakeholders Flashcards

1
Q

Define a stakeholder

A

An individual or organisation that is affected by a business’s actions, objectives or policies

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2
Q

List the stakeholders of a Business (11)

A

Entrepreneur
Investor
Manager
Employer
Employee
Consumer
Local community
Government
Supplier
Service provider
Producer

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3
Q

Entrepreneur

A

An individual who identifies a gap in the market and comes up with an idea for a business to fill or satisfy that gap

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4
Q

Investor

A

An individual or organisation that provides the entrepreneur with capital needed to establish/ manage a business

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5
Q

Manager

A

Responsible for the day to day operations of a business and ensures it meets its goals

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6
Q

Employer

A

Hires staff in order to carry out a business’s operations. Responsible for providing safe working conditions for employees and paying their wage/salary

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7
Q

Employee

A

Qualified and skilled individuals hired by an employer to carry out a business’s daily operations in exchange for a salary/wage

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8
Q

Consumer

A

People who buy goods or services for personal use

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9
Q

Local community

A

The individuals, households and organisations located close to a business

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10
Q

Government

A

The body of people that govern a country and imposes taxes on businesses

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11
Q

Service provider

A

Provides a service to a business to operate successfully

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12
Q

Supplier

A

Provides a company with raw materials

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13
Q

Producer

A

Turns raw materials into finished products through the manufacturing process

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14
Q

Interest Group

A

Any group representing stakeholders who share a common goal or interest through collective bargaining.
Aiming to influence policy makers on decisions affecting their members

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15
Q

Lobbying

A

Pressuring a stakeholder into making a decision through petitions, protests or letters

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16
Q

Boycotting

A

Form of protest by refusing to buy/sell/ interact with a business who act in an unethical manner

17
Q

Information campaign

A

An organised effort to inform people with the goal of influencing their opinions/actions

18
Q

Types of relationships in a business (4)

A

Co-operative
Competitive
Dependant
Dynamic

19
Q

Co-operative Relationship

A

Both parties are working towards a shared goal.

(Entrepreneur + Investor)

Entrepreneur provides the investor with valuable information about the business and in exchange the investor provides the entrepreneur with the capital needed to run their business successfully in exchange for a reasonable share

20
Q

Competitive Relationship

A

A win lose relationship that involves rival parties that both wish to be successful but only one can be the winner

(Entrepreneur + Investor)

An investor may want an immediate/greater return on their investment. But the entrepreneur may want to keep funds to expand the business which is a greater risk on the investor

21
Q

Dependant Relationship

A

Two or more parties that cannot prosper on their own. The success of one party depends on the actions of the other party. It one fails, so does the other.

(Entrepreneur + Government)

The government needs entrepreneurs to set up businesses and provide employment. An entrepreneur depends on the government for grants to establish/expand

22
Q

Dynamic Relationship

A

Relationships that are likely to change over time

(Producer + Consumer)
If goods arrive on time and in good condition, then the relationship remains positive. Yet this can change, if goods arrive late and in poor conditions