Stakeholders Flashcards
Who are stakeholders?
Any party who may have an interest in an organization action or will be affected by its outcomes.
They can be organizations, business units, departments, groups or individuals.
Types of stakeholders
→ primary
are directly affected (like customers, employees), and their needs are crucial for success.
→ secondary
are indirectly affected (like communities and media) and can influence perception.
→ tertiary
are even more distant (like government, regulators) but can shape the bigger context.
What is stakeholder analysis?
identifying and analyzing stakeholders that are likely to affect or be affected by proposed action (negatively or positively)
can be done once or on a regular basis to track the attitudes of stakeholders over time.
Widely used in project management.
Benefits of Stakeholder Analysis
Improved decision-making
Enhanced project planning
Increased support and cooperation
Risk management