Stakeholders Flashcards

1
Q

What are the 8 generic categories of stakeholders?

A

Customers, Managers, Employees, Owners, Competitors, Regulators, Suppliers and Partners

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2
Q

What does stakeholder analysis and stakeholder management involve?

A

1) Stakeholder Investigation
2) Stakeholder Analysis
3) Stakeholder Management

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3
Q

Why is a stakeholder grid useful?

A

1) Help form the communication strategy
2) Help to asses how to manage each stakeholder
3) Help to analyse stakeholders
4) Helps to asses how much weight we should attach to each issue

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4
Q

What are the 6 stakeholder attitudes?

A

Champion, Supporter, Neutral, Critic, Opponent and Blocker

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5
Q

What does RACI stand for?

A

Responsible, Accountable, Consulted and Informed

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6
Q

What key word appears in the stakeholder definition?

A

Interest (e.g a stakeholder has an interest in the project or change).

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7
Q

What are the headings for the Power/Interest Grid?

A

Power/ Influence and Interest

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